• TSI Shipping

TSI Shipping

Write a Review

Overview

TSI Shipping has a rating of 4.6 stars from 1,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TSI Shipping most frequently mention customer service, transit systems, and perfect condition. TSI Shipping ranks 3rd among Shipping sites.

Positive reviews (last 12 months): 100%
Positive
2
Neutral
0
Negative
0
6
See all photos
How would you rate TSI Shipping?
Top Positive Review

“Let TSI handle your moving needs!”

Mary K.
10/7/24

We hired TSI to move a family heirloom desk from Florida to Pennsylvania. That was a very smart choice. TSI was Great in every way: phone calls, emails, calling to let us know the exact pick up date and delivery dates a day or so in advance. Most importantly though, they demonstrated much care and respect in packaging and padding the desk to protect it during transport. The delivery guys were nice and very efficient in getting the desk inside, placing it where I directed and carefully unpackaged it. I am so impressed. Thank you so much TSI and Kaylynn!

Top Critical Review

“Charged me thousands then stood me up twice”

Erica B.
5/14/21

I am not confident TSI is a real company, I think they may be a fraudulent operation. They took a $2000 deposit from me, promising delivery within the month. 6 weeks later, and after being promised two separate pickup times (and waiting outside for hours each time), they are dodging calls and emails, and still not picking up the shipment. They are either an unprofessional, unreliable, mismanaged shipping company, or a very well managed organization of thieves. In either case, take your business elsewhere.

Reviews (1,266)

Rating

Timeframe

Other

Reviews that mention popular keywords

glove service (26)
Thumbnail of user khic2
KHI C.
0 reviews
0 helpful votes
  • Send Message
December 7th, 2016
Verified purchase

Quote request was done late at night however I received an immediate reply. The final quote was excellent!

Thumbnail of user maggien114
Maggie N.
0 reviews
0 helpful votes
  • Send Message
June 11th, 2016
Verified purchase

The website is very easy to use. I like to read about customer experiences. I hope the rest of my experience will be as easy.

Thumbnail of user pamelam3765
Pamela M.
0 reviews
0 helpful votes
  • Send Message
March 22nd, 2016
Verified purchase

I was disappointed by the cost. The services and speed of the quoting process is exemplary. Thank you anyway just can't afford the moving cost.

Thumbnail of user debg391
Deb G.
0 reviews
0 helpful votes
  • Send Message
December 9th, 2016
Verified purchase

Friendly support in planning move. Very good handoff to moving company. Very friendly and helpful movers. I would definitely use them again.

Thumbnail of user mikeb5563
Mike B.
0 reviews
0 helpful votes
  • Send Message
October 11th, 2018
Verified purchase

The truck showed up when they said they would, packed the furniture with no time wasted and delivered it on time.

Thumbnail of user dorothyb1940
Dorothy B.
0 reviews
0 helpful votes
  • Send Message
July 23rd, 2018
Verified purchase

The men who picked up and delivered were fantastic. They carefully packed and unpacked my belongings and were very helpful.

Thumbnail of user colemanx5
Coleman X.
0 reviews
0 helpful votes
  • Send Message
August 23rd, 2018
Verified purchase

The condition of my mattress was disappointing. It was a brand new, very expensive mattress. It arrived folded over and stained. Very frustrating!

Thumbnail of user geol33
Geo L.
0 reviews
0 helpful votes
  • Send Message
June 5th, 2015
Verified purchase

We have just begun the process. So far so good. Will be happy to make further comment at the end of the process.

Thumbnail of user helgan11
Helga N.
0 reviews
0 helpful votes
  • Send Message
October 15th, 2018
Verified purchase

The services at pick-up and delivery were as promised and communications were prompt.I have no complaints.

Thumbnail of user naseemq2
Naseem Q.
0 reviews
0 helpful votes
  • Send Message
September 15th, 2015
Verified purchase

The staff was personable. Questions were answered immediately. Pick-up and delivery was at the scheduled time.

Thumbnail of user vincents1397
Vincent S.
0 reviews
0 helpful votes
  • Send Message
September 25th, 2015
Verified purchase

I asked for a freight cost quote and received immediate responses and a secure quote soon afterward. Excellent service.

Thumbnail of user maek45
Mae K.
0 reviews
0 helpful votes
  • Send Message
August 26th, 2015
Verified purchase

Steve was an absolute help and was very nice and patient. We got everything taken care of very smoothly.

Thumbnail of user biancag183
Bianca G.
0 reviews
0 helpful votes
  • Send Message
January 14th, 2019
Verified purchase

TSI was efficient and very customer friendly. The cost was mediated by the excellent service. Life was made easier!

Thumbnail of user sophial774
Sophia L.
0 reviews
0 helpful votes
  • Send Message
May 17th, 2018
Verified purchase

Metropolitan shippers Brian and his teammate were excellent, very courteous and very professional! Thank you.

Thumbnail of user janb1266
Jan B.
0 reviews
0 helpful votes
  • Send Message
October 22nd, 2015
Verified purchase

The amount of the quote is completely ridiculous. I will tie it to the top of my vehicle before I pay over $600 to ship it

Thumbnail of user ronu555
Ron U.
0 reviews
0 helpful votes
  • Send Message
July 27th, 2015
Verified purchase

Price was right. Customer service was very thorough and easy to understand.
Very easy to rate with a 5 star rating.

Thumbnail of user carolp3126
Carol P.
0 reviews
0 helpful votes
  • Send Message
March 10th, 2019
Verified purchase

I was extremely impressed especially since I was shipping fragile fine art. I will definitely use them again!

Thumbnail of user ladamai
Ladama I.
0 reviews
0 helpful votes
  • Send Message
January 27th, 2016
Verified purchase

I asked for a quote and in a couple hours I got it and I thought it was reasonable. I will definitely do business with this company.

Thumbnail of user hoeksemac
Hoeksema C.
0 reviews
0 helpful votes
  • Send Message
November 22nd, 2016
Verified purchase

We were charged far more than we were quoted.
Our move turned out to be much more costly than we had planned.

Thumbnail of user brittanyl1067
Brittany L.
0 reviews
0 helpful votes
  • Send Message
November 4th, 2018
Verified purchase

Pick up was easy and quick. Delivery was within time frame but given the quick pu delivery was a wait.

Thumbnail of user albertl967
Albert L.
0 reviews
0 helpful votes
  • Send Message
August 28th, 2017
Verified purchase

The booking was very simple and the agent Tom was very courteous. I hope the move of my piano will be as smooth as the booking.

Thumbnail of user richardn2458
Richard N.
0 reviews
0 helpful votes
  • Send Message
July 1st, 2016
Verified purchase

Professional and prompt service. Excellent phone communications and excellent website to work off of.

Thumbnail of user miker3540
Mike R.
0 reviews
0 helpful votes
  • Send Message
May 17th, 2018
Verified purchase

Great telephone support, great pick up team ( Plycom) and good contracted delivery service (Sun Island).mine

Thumbnail of user peterk2683
Peter k.
0 reviews
0 helpful votes
  • Send Message
April 10th, 2020
Verified purchase

Incredible customer service. We had a few hiccups but they were resolved very quickly and professionally. Lots of communication which is awesome.

Thumbnail of user mollyt194
Molly T.
0 reviews
0 helpful votes
  • Send Message
March 7th, 2019
Verified purchase

The staff was pleasant and VERY professional. Thank you so much for taking care of my precious family heirlooms.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Company Representative

Thumbnail of user reneeg111
Renee G.

How do I know I can trust these reviews about TSI Shipping?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about TSI Shipping?