• TSI Shipping

TSI Shipping

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Overview

TSI Shipping has a rating of 4.6 stars from 1,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TSI Shipping most frequently mention customer service, transit systems, and perfect condition. TSI Shipping ranks 3rd among Shipping sites.

Positive reviews (last 12 months): 100%
Positive
2
Neutral
0
Negative
0
6
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How would you rate TSI Shipping?
Top Positive Review

“Let TSI handle your moving needs!”

Mary K.
10/7/24

We hired TSI to move a family heirloom desk from Florida to Pennsylvania. That was a very smart choice. TSI was Great in every way: phone calls, emails, calling to let us know the exact pick up date and delivery dates a day or so in advance. Most importantly though, they demonstrated much care and respect in packaging and padding the desk to protect it during transport. The delivery guys were nice and very efficient in getting the desk inside, placing it where I directed and carefully unpackaged it. I am so impressed. Thank you so much TSI and Kaylynn!

Top Critical Review

“Charged me thousands then stood me up twice”

Erica B.
5/14/21

I am not confident TSI is a real company, I think they may be a fraudulent operation. They took a $2000 deposit from me, promising delivery within the month. 6 weeks later, and after being promised two separate pickup times (and waiting outside for hours each time), they are dodging calls and emails, and still not picking up the shipment. They are either an unprofessional, unreliable, mismanaged shipping company, or a very well managed organization of thieves. In either case, take your business elsewhere.

Reviews (1,266)

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glove service (26)
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Brenda H.
0 reviews
0 helpful votes
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April 28th, 2016
Verified purchase

Easy and quick to get a quote by email. Hassle free.

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Jacqueline J.
0 reviews
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March 28th, 2016
Verified purchase

The process for receiving a quote was very easy and fast.

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Mark D.
0 reviews
0 helpful votes
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March 25th, 2016
Verified purchase

1st time these guys are pro's will use dor future shipping needs..

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Al a.
0 reviews
0 helpful votes
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March 1st, 2016
Verified purchase

Brian was very helpful and knowledgeable. Good so far - shipping from Georgia to California!

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Capt J.
0 reviews
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December 8th, 2015
Verified purchase

Excellent service representative...not the numerous scam companies out there today.

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Beverly Q.
0 reviews
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November 22nd, 2015
Verified purchase

Thanks for clear directions. I would recommend you to all my Fl. Friends who move things

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Bill K.
0 reviews
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November 11th, 2015
Verified purchase

The sales consultant I spoke with was very courteous and professional.

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Bob M.
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Mark M.
0 reviews
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Ben B.
0 reviews
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June 25th, 2015
Verified purchase

Professional staff providing great service. I'm impressed.

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Bob F.
0 reviews
0 helpful votes
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July 8th, 2015
Verified purchase

This was simply the simplest freight job I have done in years.

Bob Foster
The UPS Store #2795

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Teri E.
0 reviews
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November 4th, 2016
Verified purchase

I was disappointed with the service I received from Transitsystems. My dad was moving out of his house & into an apartment and was giving furniture to me and my sisters. I hired Transitsystems to move a dresser and a hutch from Illinois to Pennsylvania. When I called to set up the order, I emphasized that the furniture had to be picked up before the closing date, Oct. 24. Issac assured me that would not be a problem. As the 24th drew closer,my dad was starting to stress out because he wasn't always at the house and his cell phone was giving him problems and he was afraid he would miss the call to set up the pick-up. So I made several calls to Transitsystems to check on the pick up date. Everyone was friendly and professional, telling me that Dad would be getting a call within two days. After a week of waiting, (I was beginning to think that I was getting the run- around from a shady company) they finally told me that the truck assigned to pick up the furniture had a cancellation and wasn't heading out east. They were working on finding another truck. The pick- up date was eventually set -- Oct 24th between 8am- 12 noon. It was the earliest date the truck could make it. So my dad and sister paid someone to move the furniture to the garage and arranged for a neighbor to be "on duty" since my dad had closing at 9:00am. The truck arrived at 6:30 that morning! In what universe does 6:30am fall within the 8am- noon window? Dad wasn't at the house because he was staying at his new apartment. We're lucky the neighbor was awake and saw the truck. The driver told him that they were going to wait until 7:00 and if no one showed up, they were going to leave. Really!? They were going to leave a whole hour BEFORE they were scheduled to arrive! I must admit, the drop-off was a lot smoother. The dresser and hutch arrived yesterday, Nov 3rd, in perfect condition. The movers from Metropolitan Warehouse were professional, courteous and ON TIME. The driver also called ahead to give me their ETA. Working with Transitsystems added more stress to an already stressful situation. I would think twice before using them again

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Jillian K.
0 reviews
0 helpful votes
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April 28th, 2016
Verified purchase

Edward Daddio was great into getting back to me on time and not leaving me for days on a response!

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pops G.
0 reviews
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November 3rd, 2015
Verified purchase

Sent in quote request 36 hoours ago and have not received a quote.

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bill u.
0 reviews
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June 20th, 2019
Verified purchase

Everyone was very nice and evet essay to work with, very good.!

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Ninnian W.
0 reviews
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April 20th, 2015
Verified purchase

Not very good as you did not quote the whole package of my house. You left out all the furnature.

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Tom D.
0 reviews
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July 27th, 2018
Verified purchase

I was told and paid extra for crating. It was never crated. I deserve a refund

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Bruce B.
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September 7th, 2017
Verified purchase

Steve Sergeant was great to deal with. He was very friendly and knowlegable and professional.

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Christine R.
0 reviews
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April 18th, 2019
Verified purchase

I'm requesting a refund of the "white glove" services you farmed out to Justo. I'll be in touch

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Barbara H.
0 reviews
0 helpful votes
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October 11th, 2018
Verified purchase

The person who delivered my picture was carefuland helpful and personable

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clara f.
0 reviews
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August 7th, 2015
Verified purchase

A delightful, professional person, Susan Osborne, to do business with...Clara Fahy

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Gisela M.
0 reviews
0 helpful votes
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June 9th, 2017
Verified purchase

Great working with this company. Very friendly and knowledgeable people. I highly recomend it.

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Sarahtye X.
0 reviews
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February 15th, 2017
Verified purchase

Good experience so far, Brian was super helpful and comminucative.

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Catherine G.
0 reviews
0 helpful votes
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October 4th, 2016
Verified purchase

Extremely helpful staff, especially Phillip Trendler.
Thank you very much.

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jane A.
0 reviews
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