TSI Shipping

Good experience so far, Brian was super helpful and comminucative.

Extremely helpful staff, especially Phillip Trendler.
Thank you very much.

Have never been disappointed with your service or cutomer experience!

Have used TSI several times in the past and have always received excellent service.

My parcel was picked up at 4:08 p.m. March 8th, Tuesday. I was given a window from 2pm to 6pm. That was a long time to have people to stand-by. I called TSI and asked them to contact the carrier to see if they could narrow the time down for me. TSI phoned Conway Trucking (XPO Logistic) and the Conway did exactly that. Matter of fact, the drive called me himself to work out the time with me. The driver was so courteous in helping to load the parcel onto the truck along with my friend, a young man in his 20s. I (64 yrs old) didn't need to left a finger nor did the young man's mom (48 yrs old) who came to help me also. I was not expecting the parcel to arrive to Milwaukee, WI until next week. However, the parcel arrived Wednesday morning. WOW! Really quick delivery. Well, when they made the delivery to the resident, my daughter was not home because the tracking information stated that delivery would be made on Thursday, March 10th. I phoned Conway and told them they were supposed to phone before making the delivery; they apologized and told me to tell my daughter to call and set-up a new delivery day. She phoned them and made arrangement for Monday, March 14th. Well, later on Conway called my daughter back and told her the driver could return and make the delivery Thursday, March 10th. Again, WOW! They made the delivery as promised and even helped to move the parcel in. WOW! My daughter and I were really impressed with Conway. I had 3 boxes delivered, 1 King size mattress and 2 twin boxed spring foundations. All 3 parcels arrived at its' destination intact, and together, at the same time (not days apart). The boxes were not damaged in any way. Nor were the wooden box springs damaged. WOW! WOW! AND WOW AGAIN! Quick service, professional service and merchandise was treated with loving care. Thanks Conway! Thanks Steve Sargent at TSI. I would definitely use them again and would highly recommend them.
Pastelle of Southaven, MS

I am still waiting for someone from TSI to arrange for the damage done, in transit, to be repaired.

Cheers of thanks to TSI for the safe transport of a family treasure from east to west coast!

Spoke to Tim, Renee and Shakira, and everyone was very friendly and helpful.

So far everything good, but All I have done is ask for a Quote

I have always gotten quick and courteous service from TSI.

Mispelled my name and my email address! Did not return my two voicemail.

Jean Nguyen-Cole

When shipping from Aliso Viejo, CA to Delray Beach, FL, my package was delayed in Pompano Beach for nearly a week, three times in a row.

Great packing. Furniture arrivedin good shape. Noce folks with timely delivery and updates.

So far so good no quite yet we wait to see
K.lee

Great Service; Easy Access; Wonderful Customer Service; Competitive Rates!

So far so good, waiting for the quote. Thanks

Very accommodating and very friendly! Thank you!