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TSN

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Overview

TSN has a rating of 1.1 stars from 153 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about TSN most frequently mention world cup, customer service, and many times problems. TSN ranks 262nd among Sports News sites.

  • Service
    84
  • Value
    84
  • Shipping
    32
  • Returns
    49
  • Quality
    80
Positive reviews (last 12 months): 4.2%
Positive
1
Neutral
0
Negative
23
4
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How would you rate TSN?
Top Positive Review

“Byist by tsn on Toronto, Winnipeg,and who ever else is.if a team from Montreal gets no respect for t”

Hal K.
11/18/23

My name is Hal. Your football panel is by far the most byist i have ever encountered. Montreal beat Toronto bad, by a much better football team,yet your panel didn't really know what to say. Give credit where credit is due to a better team.I was watching tsn again on thursday and all the panel could talk about was Winnipeg, their injurys and still only needed two plays a quarter to win,they couldn't get the alouettes name out.I have no respect for the panel.if they can't talk objectively about another team don't say anything at all. Go als go.

Top Critical Review

“TSN is nothing more than a scam. I'm unsubscribing.”

Jonathan C.
8/31/24

I've had interference three times in two months and support is useless. They wouldn't even extend my subscription for at least another week. That's how cheap they are. There should be laws against companies like this who couldn't care less about customer satisfaction. All the greedy pigs want is your money

Reviews (153)

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Reviews that mention popular keywords

world cup (19)
Thumbnail of user batm12
Canada
1 review
0 helpful votes
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February 1st, 2022

Major sports events and championships are not included. I had to pay for an extra year because I missed canceling my membership before the auto-renewal kicked in by 2 days. They wouldn't budge

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Thumbnail of user stevet1133
Canada
1 review
0 helpful votes
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May 22nd, 2022

Seriously you guys are (expensive) garbage. Go anywhere else but DO NOT USE TSN The Sh1t Network.
Can't get anything right.
If you want to watch 13 channels of F1 and 8 channels of tennis you're in luck.
Want to watch American football and basket ball. You're in luck
Anything else you're Sht out of luck. Poor poor and expensive non sport sport network. Save your money and go ANYWHERE else.

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Thumbnail of user fredg420
Canada
1 review
0 helpful votes
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May 19th, 2023

Watching tsn
With Maddie and Caddie this format is really annoying all the silly comments and opinions are super annoying,who cares about what these guys think golf fans just want to watch golf not necessarily listen to these guys talk about how the players are dressed or for example how skinny Justin Thomas is,really bad!

Thumbnail of user klausj13
Germany
1 review
1 helpful vote
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November 23rd, 2022

I subscribed to TSN direct to watch the Qatar WC and it was a complete disappointment. Every match I have watched has had a buffering issue, quality issue, or completely lost connection. I have a download speed of 100mb/sec so my WIFI is surely not the issue as I had no issue of this kind before.

In addition to the awful connection, the halftime team is made of complete unentertaining and underwhelming, they should stick to commenting on American Football.

Tip for consumers:
Do not subscribe, they will not honour a refund.

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Thumbnail of user robertl5158
Canada
1 review
0 helpful votes
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January 28th, 2024

After 4 days of watching tsn PGA
TSN didn't air the last holes.
20 year old Mr Dunlap won.
Very disappointed

Thumbnail of user luisl490
Canada
1 review
3 helpful votes
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July 27th, 2023

The TSN website and each TSN app have very different menus, each one incomplete, each poorly designed and for CAD 20/month replay of full games (soccer) is not included. The signal is awfully unstable and they blame it on your ISP, their apps being the only ones I have issues with. I'm never again paying for a TSN subscription unless I have proof that all of the above issues have been resolved.

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Thumbnail of user fj49
Canada
1 review
1 helpful vote
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June 23rd, 2021

Cannot watch the game you want to watch, four links to watch spain vs slovakia, none to watch the poland game thanks for wasting my money. Often the streams just don't work, the passwords are way too secure i have to change mine every time i login. By far the worst service i have ever used. DO NOT WASTE YOUR MONEY ON TSN. TSN = PURE TRASH

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Thumbnail of user glennm555
Canada
1 review
0 helpful votes
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November 20th, 2021

Got tsn to watch ufc. Waste of time and money. Gets preempted for golf and tennis or whatever else they feel like putting on. Get ufc online to get what you pay for.

Thumbnail of user dontpokethebear20
Canada
1 review
0 helpful votes
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April 13th, 2023

I purchased the sports package through Bell. TSN is notorious for promoting hockey games and having them in the guide. When you turn to watch - "Game not available in your region"!
How are Winnipeg games and Boston games (and others) a part of "western Ontario Region".
At least SPORTSNET show the games that are in the guide and don't mislead the customer.
SO GLAD I PURCHASED THE SPORTS PACKAGE! WHAT A WASTE OF MONEY!
Thanks for nothing!

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Thumbnail of user najiy1
Canada
1 review
0 helpful votes
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December 4th, 2022

Bought the subscription to watch my favorite Worldcup match. Didn't work. TSN kept asking me to login to watch the live stream while I was logged in!
Asked Customer support for refund. Just said SORRY ITS NONREFUNDABLE.

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Thumbnail of user jaw627821
Canada
1 review
0 helpful votes
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May 9th, 2023

Basically TSN is a scam. They take your money and don't provide any service for it. They advertise games that they don't air and they ignore you when you ask why they aren't airing. They're thieves.

Products used:
None. No service provided.

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Thumbnail of user meagmurd
Canada
1 review
1 helpful vote
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December 31st, 2023

All I want to do is watch the world juniors but the feed keeps freezing. Painful experience. Will cancel as soon as the tournament ends.

Thumbnail of user rionelc
Canada
1 review
1 helpful vote
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January 24th, 2021

It doesn't show IMPORTANT games like the NFC and AFC games. What's the point of subscribing if you don't show all the good games live on TSN direct. Instead, they offer CTV link to watch the games which requires cable subscription which I don't have. Also doesn't show the Oiler (I am from Edmonton) games live and the TSN app is horrible. I wasted 6 months of subscription on this crap.

Tip for consumers:
Don't subscribe to TSN Direct, its a waste of money.

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Thumbnail of user murrays90
Canada
1 review
1 helpful vote
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September 11th, 2022

For the last four or five games on TSN talking about football CFL part or almost full fully parts of the game or scrambled

I believe the CFL should start looking at another programmer TSN seems to be going downhill I would support another channel I like sports channel

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Thumbnail of user melaniefromna
Canada
1 review
2 helpful votes
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August 14th, 2023
Verified purchase

TSN provides very little information on their website about the subscriptions. They say that they have the deepest roster in sports and then you see all the team's logos and, I assumed, incorrectly as it turns out, that I would be able to watch the NFL games featuring my favourite team. Unfortunately, after signing up and not being able to find any games, I was told by customer service that very few of the games are actually shown. If I'm lucky, I might catch one or two games from my team in the whole season. Signing up for TSN+ wouldn't solve the issue. I found that out less than 24hrs after signing up and, of course, there are no refunds (and they are firm on that - even speaking to a supervisor does nothing) - which I believe is part of the scam. I already wasn't thrilled with Bell Media, but now I never want to ever do business with them again. Hopefully it was worth my $50 to them. As a former business owner myself, I would have never treated my customers this way. It's just appalling. I'd give zero stars if I could. If you want a variety of sports and don't care about which team or event, then this might work for you. Otherwise, sign up for DAZN.

Thumbnail of user dons921
Canada
1 review
0 helpful votes
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April 10th, 2022

Worst golf coverage that I have ever seen (or heard) and I watch alot of golf. For an event of this status viewers should have the best product. TSN SHOULD BE EMBARRASSED! This was truly Mickey Mouse broadcasting. Basically, we were treated to four groups of golfers for the most part on the final day and considering this is usually one of the best fields in golf we should see more of the other players. Then there was the announcers. They just could not stop talking about Sheffer's caddy Ted Scott. Yes he's a caddy who is very successful at The Masters but I lost count how many times he was mentioned throughout the broadcast. Then the amount of times of dead air time (nothing but crickets). The announcers, Brian and Michael, should also hone up on their vocabulary skills. Everything was so one note. "The patrons" over and over again. Maybe try throwing a few other terms such as fans, gallery, crowd, etc. These guys are technically colour commenters are they not? Paid twenty some dollars for this service and really sorry I did! Highly advise not to subscribe to this service. I would give this a rating of zero but one is the lowest rating that is allowable

Tip for consumers:
Do not suscribe to

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Thumbnail of user juanm475
Canada
2 reviews
0 helpful votes
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December 3rd, 2022

TSN World Cup games today were lagging a lot, which is unacceptable for a a paid service. I imagine they could get away with that because of being the only channel having the World Cup rights in Canada, which I imagine I have to thank CRTC for.

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Thumbnail of user alik297
Canada
1 review
1 helpful vote
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January 23rd, 2023

Stay away from TSN. The company is managed by grade A morons. Outsourced support services that cant do anything. Their streams continuously lags. Hard to find any contact information to report issues. Anyways. So I payed to watch the world cup, as it ended i wanted to cancel my subscription but realized that i cant because according to my account on their website, i didnt have any payed subscription, and in fact i had lost my access to live streams. So i thought to myself maybe i purchased a world cup subscription and that since the is done they canceled it for me. But then i look at my Visa records, and i was charged again for a subscription that i have no access to. I called their outsourced support team (their only support) to discuss this issue and they couldnt find anything, after a while finally they found the issue and canceled my subscription and refused to give me my money back. Basically i payed for a service that i dont even have access to. Really a crappy way to treat customers, i will never give my money to this piss of $#*! company.
I would have attached an image of the bill for my proof of purchase by i never even got that. Got charged with no invoice, probably illegal.

Tip for consumers:
Tip: dont use this site

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Thumbnail of user hanss125
Canada
1 review
1 helpful vote
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January 6th, 2023

Had issue with getting started, app not able to load. Addressed the problem without success and now still waiting to get my refund

Thumbnail of user lonnyh11
Canada
1 review
0 helpful votes
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January 11th, 2023

What a joke. I completely stoped watching tsn cause of the women telling me about a sport!
First off WOMEN DO NOT WATCH TSN. Period. You have WMBA players dictating sports. Which ABSOLUTELY NO ONE WATCHES THEM! Twlling MEN how a sport was done
Lmaooo. Keep the damn women outta mens sports. They don't attract men to watch. Women dont spend money because you have a. Women announcer Im tired oa someone talking about a sport they didnt play on our level! Thats why WMBA is $#*!! Im done!

Tip for consumers:
No one wants to losten to a women talk about mans sports. Except. Women who dont play the sport

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Thumbnail of user jerryt482
Canada
1 review
0 helpful votes
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November 26th, 2022

I should have taken that extra step and looked up the negative reviews on TSN Streaming before buying the subscription...kicking myself big time! It was $119 for the year and I am getting the FIFA world cup but it doesn't look like there will be any Canucks games televised unless they play the Leafs of the Habs. So that's very disappointing (but then so are the Canucks)
Oh well, another lesson learned...take the time and do the research before signing up.
So far these are my observations both good and bad regarding the TSN streaming service.
- some games are in 576p (maybe ok for my 24" PC screen but not my 65" TV)
- site is very confusing to navigate...it definitely needs work and lets hope they improve that.
- It would be nice if there was the option to turn off the scores.
- TSN says they will air some major league golf events and NFL so lets see how that all pans out.

I am hoping that there service expands to the NHL teams in the West (Toronto is not the centre of the universe) and that there will be more NHL games streamed.

Thumbnail of user alexa1388
Canada
1 review
0 helpful votes
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March 22nd, 2023
Verified purchase

I recently purchased a TSN subscription through the online portal.

Both sporting events I have watched, an F1 race and an NHL game, only displayed in 4K for about 5-10 minutes during each broadcast. The rest of the time I got a highly pixelated, grainy HD signal. See the pic.

When I called TSN support they had trouble even looking up my account. This was in part due to the fact that the agent was located in the Philippines and there was a language barrier. It took over 30 minutes just to get my account pulled up and I had to send screen-shots of my proof of purchase and read my CC info over the phone for verification.

They then tried to say that there must be some issue with my TV or internet. Not buying it. I have a brand new Sony Bravia OLED and a solid 1GB connection and everything is updated. None of my other streaming services have any issues.

I have since submitted two "support tickets" and nobody has gotten back to me in the promised 24-48 hour window. Bell just does not care about its customers.

I did some digging online and this is a widely known issue that Bell/TSN is simply ignoring exists with no fixes in sight. I have now cancelled my TSN service and will never buy another Bell product again, they are a nightmare to deal with. You have been warned.

Tip for consumers:
Avoid Bell services including TSN like the plague. They don't care about their customers.

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Thumbnail of user geraldd277
Canada
1 review
0 helpful votes
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March 30th, 2022

I don't have a provider like Bell or Cogeco, all my TV programs come through the internet. NFL playoffs are the only NFL I watch. Two weeks of playoffs were shown on CTV2 which you can only get if you have a TV provider. Now, last 2 weeks of NASCAR were only on CTV2. The internet states TSN has the Canadian rights to NASCAR, NOT CTV I assume CTV is now owned by TSN. Had no heads up that this was coming. Called their phone, before I figured out NASCAR was on CTV2 for the last 2 weeks, and was surprised they answered right away but the person I talked to referred to NASCAR as a game and couldn't tell me why NASCAR wasn't on TSN. Sent an email 4 days ago still no answer.

Tip for consumers:
you can't get an app on your TV and must use your phone or laptop to cast unlike Sportsnet

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Thumbnail of user goodbyew
Canada
1 review
0 helpful votes
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December 19th, 2023

Your commercials are so loud it's annoying as I have to search for the mute button.
Clearly negative advertising.

Thumbnail of user mohammadg36
Canada
1 review
0 helpful votes
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December 26th, 2022

They just charge the money no other services. Customer service is awful and do not listen to you. No matter how much you say...

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