• TutorABC Chinese

TutorABC Chinese

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Overview

TutorABC Chinese has a rating of 4.8 stars from 104 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TutorABC Chinese most frequently mention customer service, and good way. TutorABC Chinese ranks 2nd among Language Learning sites.

  • Service
    28
  • Value
    26
  • Shipping
    7
  • Returns
    9
  • Quality
    27
2
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How would you rate TutorABC Chinese?
Top Positive Review

“Great Tutor Service!”

Eric H.
10/19/17

Tutor Ming has been a fantastic experience for me so far. I'm a 41-year-old American, studying Mandarin for the first time. After almost one year, I've made great strides in my speaking and listening! As a college professor, I can honestly say that the Tutor Ming teachers are truly excellent. They speak English fluently, understand grammatical concepts, and are unfailingly friendly, helpful, and good-natured! I'll be signing up for my second year of classes very soon. I can't recommend TM enough!

Top Critical Review

“SCAM SITE!”

John W.
11/20/16

I wanted to learn Chinese online because of my working hours, online seemed to be the best option for me. However I would like to WARN all people here of the nightmares I have suffered from this company! If you want to spend your hours stuck with IT technical help and learning very little, then please feel free to sign up! I had recently booked a two hour class, I spent almost 1 hour and 40 minutes on the phone to technical services who took control of my computer WITHOUT permission while I was away. They apologized but I still feel it was a breach of my privacy. Out of the classes I had, I would say only 3 were successful. All others were failures. I had nothing but sound problems, Java application issues and relentless pop ups interfering with the class. A TOTAL JOKE and WASTE OF MONEY BE WARNED!

Reviews (104)

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Thumbnail of user rogerl42
1 review
0 helpful votes
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July 3rd, 2016

The consultants take a personal interest in the students and deliver a lot of encouragement making it a excellent learning experience. I was thrilled with the progress made in just a few months. Highly recommended.

Thumbnail of user nellyg3
1 review
0 helpful votes
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July 3rd, 2016

I love learning languages and hope to travel to China some day hence i decided to learn Mandarin. I've taken a number of classes with Tutor Ming and the teachers are good and know what they are doing. I plan to continue learning with them.

Thumbnail of user michellel140
1 review
0 helpful votes
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July 5th, 2016

Having a Chinese tutor has really increased my proficiency in Mandarin and has given me the confidence to speak whenever I meet a native Mandarin speaker. Most of my ESL students are from China and Taiwan, so these lessons have great practical usage. Since I am 13 hours behind, it can be a bit difficult to find a suitable time to connect with a tutor around my work schedule; it would be very helpful if there were more open hours to use the tutoring services.

Thumbnail of user kevinc160
1 review
0 helpful votes
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July 9th, 2016

The one on one interaction allows you to learn at your own pace with the guidance of a personal trainer. Learning anything new can be difficult but TutorMing makes the process a VERY enjoyable experience.

Thumbnail of user marthagabrielaf
1 review
1 helpful vote
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July 1st, 2016

Very professional teachers who are ready to help you and answer your questions.
The service is great and it is very convenient, since you can learn online from your home or any other place at anytime you have available.
Just wonderful!
You should give it a try! You'll learn and enjoyit!

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Thumbnail of user kristianb2
1 review
0 helpful votes
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July 3rd, 2016

I was very impressed with Tutor Ming and their method of teaching Marndarin. The consultants have all been wonderful, cheery people and made the experience fun. I will admit that I was nervous at first but was put at ease immediately by the smiling face and happy tone of the teacher. I was given commendation on what I did well and also great advice on how I can improve my weaknesses. I will continue to use Tutor Ming for a long time. -Kristian Bjerke

Thumbnail of user wasinr
1 review
1 helpful vote
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July 1st, 2016

The tutors are at TutorMing are very capable and professional. Provided that you have good internet you should have a good experience. Service is also great and they will refund you for any sessions you have issues with.

Thumbnail of user linan8
1 review
0 helpful votes
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July 1st, 2016

I have been searching for a good Chinese Class, most of the one I found required you to attend a class with a group of people and the private lesson just cost too much for my budget. I found TutorMing online and signed up a couple weeks ago. I am very happy with their service, their classes are flexible, you can sign up classes to suit your schedule and the lessons are cater to your ability and learning level. The lessson is private (online) and the teachers are excellent, they make sure you are learning how to speak correctly with different tones which is the issue with most non Chinese speaking students. I highly recommend TutorMing to anyone who is seriously want to learn Chinese. Bravo TutorMing, Keep up the good work!

Thumbnail of user lk66
1 review
0 helpful votes
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July 2nd, 2016

The teachers at TutorMing are very professional, hard-working and enthusiastic. The teachers always offer a stimulating and comfortable classroom environment and even if you are not able to speak any Mandarin they are happy to assist you in the task of getting started speaking. If you are serious about learning Mandarin and you are overwhelmed by the task, you should study with TutorMing. They make the task of learning Mandarin manageable and enjoyable and I am very pleased with the experience.

Thumbnail of user saic2
1 review
0 helpful votes
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July 3rd, 2016

I signed up and took forty lessons. My experience was very positive and most of the tutors provided were good in tutoring. The format of learning was flexible and suited my lifestyle. I was able to cancel when my scheduled lesson conflicted with something more urgent. The only downside was that I did not have much continuty from teacher to teacher. I did have one tutor for a big stretch of time and I felt that my learning was much better.

Thumbnail of user ritikan1
1 review
0 helpful votes
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December 24th, 2017

I lived in Taiwan for 3years years but my pronunciation and understanding became more clear after I started my lessons from Tutorming. The customer service is awesome and the teachers are patient and friendly.

:) :)

Thumbnail of user vaughanb
2 reviews
0 helpful votes
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July 3rd, 2016

I have been learning Chinese language with TutorMing since November 2015. I am only about 25 lessons into 100 planned and purchased lessons.

The tutors are experienced, patient and supportive and engender a supportive and motivating learning environment.

Thumbnail of user markd151
3 reviews
0 helpful votes
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July 1st, 2016

... has been a very good experience to help me learn Chinese thus far! I am on my 9th class and have been impressed with the educators thus far. Each one takes the time to make sure you understand the material before moving forward. The problem I have had is not having enough time to finish the material each time. TutorMing has been cooperative in helping with this. I have done 3 Webinars and they are challenging for a learner but think it is still worth the time and will continue to attend when time allows.

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Thumbnail of user scotty151
1 review
1 helpful vote
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December 17th, 2016

They promise X number of classes and strongly imply that you are getting 1 on 1 classes. When you sign up you find out that you payed for X number of group classes or 1/3 as many 1 on 1 classes as you expected.

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Returns
Quality
Thumbnail of user waynec46
Wayne C. – TutorABC Chinese Rep

Hi Scott Y., we are indeed offering 1-on-1 classes 24/7. We also offer the possibility to have up to 2 other classmates maximum in a class but that is only if these two other classmates have the same level and scheduled the class at the same time. However other than the fact that we have enough certified native teachers around the world who can support our 1-on-1 classes, the client is notified if she/he has a potential classmate and can confirm or reject it and we will just schedule separate classes. Our sincere apologies if there was miscommunication, we haven't found any client named Scott Y. Though, would you like to try our demo class?

Thumbnail of user paulc216
1 review
0 helpful votes
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July 3rd, 2016

Tutorming has been a revelation! It is everything you could possibly want from a language learning platform. The lessons are all topic based, and are structured to enhance your learning. Each lesson is by video, and the teachers are both friendly and engaging. You can review each video lesson whenever you want, and you can go over the material of each lesson if you don't have the time to rewatch the whole video. I have found that within a few weeks, my Chinese has progressed more than the previous 11 months of learning Chinese. Please see for yourself the absolute revolution in your langauge learning that Tutorming will bring about, you won't regret it!

Tip for consumers:
If you have any questions or problems, people are always on hand to help you, and will make sure your language learning is trouble free, so don't hesitate to let them know if you have any issues.

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Thumbnail of user gregl89
1 review
0 helpful votes
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March 11th, 2018

Ive been learning Mandarin for about 5 years and needed to step up my level, particularly conversational. Ive tried a few other sites quite thoroughly but the delivery was a let down. Often the day to day delivery didnt match trial lesson expectstions. By comparison, Tutorming have drlivered more than promised, their flexible scheduling really works for me, and the teachers have been consistently great.

Thumbnail of user andyw86
1 review
0 helpful votes
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June 30th, 2017

Best customer service ever, I work in IT and understand what a good service is and they are always on top of any issue or concerns I have, they like the teachers are friendly and keen to always help.

Thank you TutorMing

Thumbnail of user waynec46
Wayne C. – TutorABC Chinese Rep

Hi Andy, we appreciate your comment, and we are glad that you enjoy both your classes as well as the service and support the TutorMing gives you. We hope your Chinese continues to improve and we enjoy being part of that journey!

Thumbnail of user sarahw406
1 review
1 helpful vote
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April 9th, 2019

I love learning Chinese with TutorMing - all of the tutors are patient, friendly and can speak English as well as being native speakers of Chinese - so they can really guide the student's learning experience. The app also includes handy phrases and the facility to save vocabularies and review lessons is a huge bonus. This style of language learning is the future, I am so happy to learn Chinese with TutorMing!

Thumbnail of user anah31
1 review
0 helpful votes
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July 1st, 2016

The words that come to my mind when I think on "TutorMing" are: warm, friendly and professional teachers, I thought learning Chinese was going to be a difficult experience but, on the contrary it was a nice surprise to find myself enjoying at the fullest each class, plus, with the motivation I kept I had immediate results. I totally recommend it!

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Thumbnail of user samanthab269
1 review
0 helpful votes
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April 7th, 2019

Tutor Ming is a fun and exciting way to learn Chinese, the teachers are amazing and I can already feel myself becoming much more confident when speaking Chinese. I can learn from anywhere which is the best part about this learning experience I really recommend this as a way to learn Chinese

Thumbnail of user markh236
1 review
0 helpful votes
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July 3rd, 2016

I have only done a few lessons with TutorMing, but mu confidence is already increased. Though I have a long ways to go, I am confident that I will be successful with the help that I get from learning through TutorMing. I have tried other ways to learn chinese, but I found them to be frustrating. I would willing recommend using TutorMing to anyone wanting to learn chinese as the way to get started. Mark Huffman

Thumbnail of user guillermog11
1 review
0 helpful votes
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August 22nd, 2016

So far I have flet that the environment presented through the lessons is great to practice and get more conversational, I have really improve my pronunciation, the teachers are good and the material used is quite understandable and appropriate for foreigners, this is a great service for learning Chinese!

Thumbnail of user timw319
1 review
0 helpful votes
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April 7th, 2019

I've taken lessons with TutorMing for a couple years now, and I can't say anything more about it. They have extremely helpful tutors! Thank you TutorMing!

Thumbnail of user lucasc24
1 review
0 helpful votes
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July 2nd, 2016

After studying Chinese for many years using different formats, I joined TutorMing two months ago. I am impressed by the noticeable improvement in my Chinese fluency. The TutorMing format for language teaching is clearly working and very effective.

All the tutors are excellent. They are enthusiastic, standardized to a high degree, and are very much engaged in my progress, often providing extensive feedback with additional suggestions.

The level of customization is very high and as a student you can make any request. In my case, I wanted to continue studying traditional characters, not simplified characters. I also had a request regarding accent and wanted to emphasize conversational fluency rather than reading and writing. TutorMing was able to meet all these requests and I now enjoy highly individualized lessons. Students can even indicate areas of interest so that the lesson content is suitable and interesting.

Customer service is great. I did have some difficulties getting started as software compatibility and headset issues needed to be sorted out. Support staff was very helpful and with a little patience I was on my way. Everything has been running smoothly since.

Customer service staff responds quickly, usually within a few hours by either email or phone. When an irregularity occurs they are quick to apologize and to refund the session. So far this has only happened once.

All in all, an excellent company!

Thumbnail of user johnw574
2 reviews
10 helpful votes
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November 20th, 2016

I wanted to learn Chinese online because of my working hours, online seemed to be the best option for me.

However I would like to WARN all people here of the nightmares I have suffered from this company!

If you want to spend your hours stuck with IT technical help and learning very little, then please feel free to sign up!

I had recently booked a two hour class, I spent almost 1 hour and 40 minutes on the phone to technical services who took control of my computer WITHOUT permission while I was away.

They apologized but I still feel it was a breach of my privacy.
Out of the classes I had, I would say only 3 were successful.

All others were failures.

I had nothing but sound problems, Java application issues and relentless pop ups interfering with the class.

A TOTAL JOKE and WASTE OF MONEY

BE WARNED!

Tip for consumers:
AVOID THIS SITE !!

Quality
Thumbnail of user waynec46
Wayne C. – TutorABC Chinese Rep

Dear John,

We apologize for the subpar experience you had with TutorMing. The vast majority of our students really enjoy their classes and are constantly seeing improvements in their Chinese fluency, and we want the exact same for you.

We regret you have decided to not continue with us, but we respect your choice as well. We have refunded you the full amount of your purchase, but in the case you want to ever continue to take classes with us, your account has been credited with 40 classes. We wish you the best in your Chinese learning journey.

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From the business

Learn Chinese with Confidence and Purpose!

TutorABC Chinese is the world's No.1 online platform for learning Chinese.

Since 2008, TutorABC has been offering both English and Chinese classes to over 100 million students in over 100 different countries around the world.

Our key features include:
• Live online classes 24/7
• Personalized - AI matching technology
• Simplified or Traditional Chinese
• Pinyin or Zhuyin Fuhao (bopomofo)
• 1 on 1 or small group classes
• Fully qualified and experienced teachers
• Safe and secure technology platform
• Highest ratings

TutorABC Chinese also provides specialized exam preparation courses for the HSK and TOCFL exams.

We help our students save time, save money, and get faster results.

At TutorABC we make learning Chinese easier, faster and more enjoyable!

www.tutorabcchinese.com

Company Representative

Thumbnail of user customerp3
Customer P.
Customer service leader

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