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Twitter

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Overview

Twitter has a rating of 2.0 stars from 422 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Twitter most frequently mention free speech, social media, and phone number problems. Twitter ranks 613th among Social Network sites.

  • Service
    92
  • Value
    88
Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
7
41
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How would you rate Twitter?
Top Positive Review

“Ram”

Pizza S.
11/6/15

I'm not sure what ram does but whatever it is this website was giving it out for free! Its crazy because if you look at other websites they will charge you from 20 to even 200 dollars on this stuff. What a rip off.

Top Critical Review

“Suddenly I got logged out and account was locked after a tweet”

Christian S.
9/2/24

Updated by user Sep 02,2024 After I reset my password and tried logging in then doing many Captchas it showed me this error message, shall i reach them again or what?Something went wrong.Due to a technical issue, we couldn't complete this request. Please try again.Try Again Original review Sep 01,2024 Suddenly I got logged out and account was locked after a tweet I couldn't access it, then i tried to log in chrome Incognito mode and then showed up Something went wrong. You have exceeded the number of allowed attempts. Please try again later. Try Again Still can't logging in, i contact them via their contact form and still waitting to recover my business account.

Reviews (422)

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phone number (12)
Thumbnail of user willc1
Netherlands
1 review
1 helpful vote
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May 15th, 2009

I just don't get it. I don't care what my buddy's dinner looks like, and I don't care where Shaq buys his socks. Twitter is just not for me. It's just a giant time waster.

Thumbnail of user justint42
Ukraine
114 reviews
1,650 helpful votes
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December 28th, 2015

Doesn't seem useful to me and when I had an account there I had troubles writing those short messages. Not useful to me, sorry, but I like the logo alot.:-)

Thumbnail of user perrys50
New York
17 reviews
43 helpful votes
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February 18th, 2021

As much as the mainstream media pushed Twitter as a great form of socializing, don't waste your time. This platform is really out of control with its censorship of conservative/christian views. Just because a few of their "higher up" representatives don't agree with everything, it doesn't give them the right to ban users. Twitter claims to be a network that promotes free-thinking. One where people can hear both sides and start to develop their own opinions. It's everything opposite of that statement and worse. They'll speak against discrimination and everything else, but they're the first to promote striking down voices they don't agree with. Can't say enough how disgusting it is to see so-called trends like "goodriddance" and "rotinhell" (in reference to Mr. Limbaugh's death). I don't care what you feel about a person's political views, no way should that have been allowed. Twitter seems to promote the low-life toxic users though (such as pedophila that was deemed acceptable by policy). I hope their down spiral continues. We don't need more division from you or your fake president. This has to be stopped.

Thumbnail of user jairob6
France
1 review
4 helpful votes
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May 20th, 2020

My Twitter account got suspended on a false copyright claim The person who made the false copyright claim Dose not even own or represent the owner of the property and it's just Link's to Torrent sites I'm sure I never posted please help me it's been 34 day's I'm sure I've never posted anything wrong under section 512(f), as discussed more fully below, "[a]ny person who knowingly materially misrepresents... that material or activity is infringing" can be held liable for any damages, including costs and attorneys' fees, incurred by an alleged infringer who is injured by the misrepresentation. I've lost business opportunity s cuz of this problem it's been 34 day's the false copyright striker has been using my personal information to harrass me I've sent Twitter proof I've filled out an identity thift report with the FTC Twitter has The most horrible customer service on Earth

Thumbnail of user tees24
France
2 reviews
4 helpful votes
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July 6th, 2019

I had an account with Twitter for over 5 years. It was a beautiful somewhat tribute page and a fun loving page. During the years my account had been compromised on a number of accounts and Twitter had always notified me and ask to confirm my email address. Once done i was back online. This last time they sent a vertification to my email address which happened to be compromised during the same period. I had contacted Twitter who kept referring me back to my email provider. Fast forward a year on( just recently). After not having much joy with trying to get my account back, i decided to create another. Within a day it was deactivated by Twitter who request to have my telephone number. Which i provided ( 2days later). I recieved an instant message saying " unsupported number" when i contact them - i hear nothing. 6 days on. Still nothing.Not so much as an acknowledgement to my complaint. A thoughtless disgusting company but yet they have my number. They have little or no regard for the people who use their services and adhere to their policies. If there is no profit to be made from your data, they do not care.

Tip for consumers:
na

Products used:
na

Service
Value
Thumbnail of user mariaw100
New York
1 review
6 helpful votes
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February 6th, 2018

My account was suspended without any explanation back in December. I'm an artist who does mostly portraiture art, which is in no way controversial or offensive. The only time I interacted with other users was to thank them for retweets. I'm 100% positive I haven't violated Twitter rules, or done anything that would lead to a suspension.

I've sent 3 appeals, and so far they haven't gotten back to me. Calling does nothing - they have a machine that gives you three options, none of which gets you to an actual real person.

Yes, it's a free platform, but we, the users are what made it as big as it is, and this complete disregard for us is absolutely disgusting. Furthermore, I've heard about people being suspended for things like exposing ISIS terrorist accounts and condemning pedophilia - WHAT? And in light of recent revelations about Twitter's blatantly illegal activities, I'm in a way glad I no longer on it. This is a horrible, awful platform bankrolled by Saudi money and run by paranoid idiots, control freaks, and pedophile-loving, ISIS-defending weirdos.

Thumbnail of user jairob5
Mexico
2 reviews
19 helpful votes
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May 13th, 2020

Twitter has let Me down after experiencing continuous and targeted harassment on Twitter. For two years Now I was hacked and wrongfully suspended for something I never did or even saw on my twitter *******@osirisomg Twitter's policy states that "You may not engage in the targeted harassment of someone, or incite other people to do so. We consider abusive behavior an attempt to harass, intimidate, or silence someone else's voice." Twitter support has not responded to my email s or Applies I've lost my job because of this problem I'm being spamed every day by twitter support asking me to change my password cuz someone else got in too it I'm Desperate please someone help me the person that hacked My twitter account has been useing My personal information Agenst me and has been Harrising me I don't know what to do

Thumbnail of user treys40
New York
2 reviews
1 helpful vote
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June 23rd, 2022

Pretty good for announcements for influencers who started on a different platform and worked their ways over to twitter.

Thumbnail of user adamg21
Adam G.
Florida
15 reviews
53 helpful votes
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June 15th, 2017

There... and some celebs are really cool. Give a talk to Linda Stasi or Aleksa Palladino or the "Seinfeld" main Twitter a try. They respond to you. A fun site. Screw Quora, or any of them.

Thumbnail of user alecv12
Netherlands
1 review
8 helpful votes
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October 18th, 2020

Recently had three of my accounts which I had since 2009 and 2011 for no reason. I haven't even been tweeting off them just keeping them active by logging in for the time being. I set them up as I was going to do a business site and support account but this didn't materialize, but I kept the accounts just in case. I wanted to log in as usual, and found them suspended. After numerous support requests a reason was never given. These accounts could not have violated any terms as they weren't active since at least a year and one had no tweets at all except a hello and the celebration ones you get each year from Twitter.

They want verification by phone now, which is absolutely ridiculous and uncalled for. Their stocks are down, well to change this they need to revert back to the simple site it once was, without all the "changes" to try and get more and more information and suspend accounts for no real reason.

Sure there are spammers, bots and those that violate the terms, yet it seems only the "good people" are being suspended and not the criminals and bad accounts.

Service
Value
Thumbnail of user lavioe
South Sudan
1 review
0 helpful votes
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March 15th, 2022

This is really very real, and this really can help achieved your real goal. And realistic like it work freely or buy directly

Tip for consumers:
$5 tips each purchase

Products used:
Cosmetic

Service
Value
Thumbnail of user tiaras33
Colorado
1 review
1 helpful vote
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March 2nd, 2022

Hello,

I am writing again to understand why this has happened to me. I have been on your platform for a year -
I have used this platform with having read the terms of service multiple times to the BEST of my ability without going against the TOS. I have support twitter through changes of fleets, changing of spaces, twitter blue, although a lot of time twitter blue was NOT working.

This is a business page that I depend on to feed my son. I am a SINGLE mother that BARELY makes ends meet - This has been what helped me through COVID. I cannot work outside of my home due to conditions and you all just ripped that away from me.

It says I cannot make a NEW account or you will rip that away from me too. What am I suppose to do at this point moving forward? How am I suppose to take care of my child or my bills? How am I suppose to take care of myself? This is very unfair and has put me in a bad mental and emotional state. I am feeling really suicidal now that you literally took everything I had as a source of income THE FIRST of the month when bills are due.

I am literally begging at this point for a response of what I did wrong or how to fix it. I have been very great on your app hosting safe spaces for mental health and suicidal awareness. I have built a reputation and a brand on this platform. Please, I am begging for someone to HELP me.

Service
Value
Thumbnail of user johniew5
Japan
4 reviews
11 helpful votes
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December 25th, 2018

I can no more imagine a world without Twitter!
The only way to make your voice heard to lots of people and hear them.

Thumbnail of user tiffanym13
New Hampshire
4 reviews
5 helpful votes
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February 11th, 2014

Not a big fan of twitter. I suppose its great if u want to keep up to date with your favorite celebrities but other then that Facebook is way better.

Thumbnail of user sophians
Arizona
11 reviews
39 helpful votes
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January 20th, 2013

I will recommend that everyone must give a try to twitter once, if they have not tried it. Real time happening updates is the USP of twitter.

Thumbnail of user debt52
California
1 review
1 helpful vote
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March 15th, 2020

One of their newly hired employee Abdel Hassan, an extremest Muslim from Egypt but they let it slide in the name of, What? Diversity! Really,

Thumbnail of user davidd4281
Colorado
2 reviews
3 helpful votes
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August 10th, 2022

Use extreme caution with Twitter web site. PORNOGRAPHY on there crashes phones. (As popped up without warning) Twitter denies. Reported to FEDERAL GOVERNMENT. HOPE THIS HELPS.

Tip for consumers:
Stay away the PORNOGRAPHY WILL WRECK YOUR PHONE WITH POP UPS...

Service
Value
Thumbnail of user johnf324
Canada
2 reviews
15 helpful votes
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September 6th, 2017

I get blocked for calling Conor Mcgregor a fag... but Cher can call another lady a "$#*!" and that's OK...?

Twitter is fake...

Thumbnail of user sarahp5
Massachusetts
7 reviews
53 helpful votes
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June 14th, 2011

Thumbs up for a site that cares enough about its users to make privacy settings simple. Facebook should take a lesson from Twitter.

Thumbnail of user zaka12
Virginia
1 review
4 helpful votes
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August 16th, 2018

So many opportunities become real with this amazing social network. I would like to Thank all who were working on this project!

Thumbnail of user joelzm
Ohio
1 review
9 helpful votes
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January 14th, 2021

Disgraceful when a social platform honestly believes they can do whatever they want and are untouchable. So wrong. Karma always wins

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Value
Thumbnail of user diedyg
France
1 review
0 helpful votes
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February 16th, 2021

I like her job it's great and he help peolple to have followers, it's nice for everyone thanks you so much

Tip for consumers:
Hhju

Products used:
Huun

Service
Value
Thumbnail of user karinag54
Texas
1 review
12 helpful votes
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January 9th, 2021

No freedom of speech and very biased also there link to a lot bad things I rather no have social media

Thumbnail of user ramey.becker
California
1 review
9 helpful votes
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July 1st, 2023

He is now PREVENTING ENGAGEMENT ACROSS THE PLATFORM. What kind of IDIOT buys a SOCIAL media platform and then PREVENTS people from READING POSTS?! Twitter is dead. Deactivate NOW!

Tip for consumers:
Elon musk is the biggest MORON!!

Products used:
It’s twitter. And no there’s literally NOTHING TO SEE OR DO.

Service
Value
Thumbnail of user jong55
Ukraine
2 reviews
3 helpful votes
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February 12th, 2016

I keep hearing not so good news about Twitter. I hope they'll recover and move on like they used to.

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