Uber

Uber charged me twice for the same ride and then told me one of my friends or my family must have used my charge account to book the second ride to the same place on the same day and they even added a tip for the driver of the ride I did not take.

Uber's advertisement that you can now CALL Uber for customer service is a bald faced lie, there is no phone number and no customer service by phone whatsoever.

Uber's business model is based on lies, dishonesty, and illegal behavior as anyone who follows current news can see.

Try cancelling your account and find big surprises. Some of my friends thought they had cancelled their accounts along with their Credit card info. However, after hearing my problem, they checked with Uber and surprise! CC info was still there and accounts not closed. Here is what happened to me. I decided to use only the cash feature and delete my CC number. They told me I could not even though other friends have signed up for and used the cash only option(may not be available everywhere, i guess). After several days of back and forth emails to Uber I was finally told that I had 2 different accounts with 2 different CC's. One as a driver and one as a customer. I find this interesting as I don't have a Drivers License or CC, only a debit card. I am retired from Walt Disney! It is just a on-going mess, Consumers beware!

I will never work for again and the supervisor Ben was a rude man he did not care bout what happen to my earnings. Yes the supervisor name is Ben from Uber and was rude because I ask bout my earnings I made and they said they could not give to me because they system was down. Bad management and rude person Ben.

Uber drivers were keep cancelling my rides for 4-5 times and when i was try to cancel app couldn't allow me to do the same.
And then these people have charged cancellation fee from paytm account.
They are just good in harassing the customers.

Have Used Uber several time to go to my daughters house, always charged about $25.00, on October 31, after getting and estimate of $21-$25, I was charged almost $50.00 each way! Double what it cost several times. 20 minute ride each way, no traffic. Can't call, all you can do is email! They keep replying they need more information, keep giving a detail description which was emails lasting almost an hour to write and still nothing! If you live in the Ny/Nj area contact ( Better get Verrcaro) channel 4, maybe they could do a story on this problem!

Calculating in typical expenses of $. 55/mile, Profit 0. Then you have to pay your own self employment "taxes." true income -15%!
Today I kept completely busy for 2 hours. As soon as trip done with one, another came. Rush hour Tuesday 330-530 was the time I actually had my Uber turned on. Took 40 minutes to get home. Milage was 50 miles. Recall that you cannot choose where you will go to. Gross income from Uber: 26 dollars. So before expenses, 13/hr.

One driver in the Dallas area actually had the gall to post a rant on Craigslist about how he feels about his passengers because they don't tip. His own words were, "... you are a cheap a** bas****..." Isn't NOT tipping part of their advertising? Aren't low rates supposed to be part of their attraction? When I contacted him, he was even more vulgar and said he was only driving part time. Thank goodness for small favors, I guess! With drivers like these, why would anyone even bother with these headaches? With attitudes like these, I'm guessing these people just can't get a real job anywhere else...

At SFO, 1st driver says cannot pick me up. Ok so i summon a 2cnd driver who takes 30 mins to get me and I'm only going 1.5 miles. I could have walked faster. No 800 customer srv number nor does their app let you reach them. I filled out something and hit submit-never sent. And in SF where uber began! Borderline stupid app, terrible service. Cancelling my account.
DON'T USE THEM! Wasted almost 90min to do all this for a 1.5 mile ride. Hot charged cancel fee of 5 bucks too for 1st inept driver. I hope uber sees this. Love the "law" bull$#*! language below. No bull$#*! here. Poor service no doubt.

I can't normally be bothered writing reviews whinning about the world like every 'it's my right, I deserve and I should be given Millennial $#*! head...
However Uber are quite possibly the worst cab service on the planet. Ordered a cab 2 hours ago and bumped god knows how many times, Where's the management and quality control, any other business would fold with this kind of incompetent application of business and 'who gives a $#*!' attitude. Where's the competition, someone one out there will kill it against these clowns!

I'm a soon to be ex-driver for Uber. I know exactly how it works, and I can honestly say this is the worst company that I've ever encountered in over a half-century on the planet. The CEO recently stated in an interview (video available online) that the AVERAGE driver salary is $100,000/year! I probably couldn't GROSS that in (4) years and working ~70 hours/week, and it would take nearly twice that to bring that kind of money home. They're about lies, greed, and not taking any responsibility. You should know - if you ever have any problems with Uber, and you most likely will, there is no customer service to call (and they have your credit card information). They don't list any phone numbers for the riders or drivers. They hide behind the shield of the Internet. You will, eventually, get some kind of reply, but it is often in the form of a cut-and-paste/canned response. If I went into detail about how bad they exploit their drivers you'd think I was making it up!

You've been warned!

Uber is complicit in nationwide drug, human and weapon trafficking. They knowingly allow bad actors to misuse their platform.

Uber underpays drivers, who have to pay for everything: gas, tolls, insurance and vehicle maintenance.

Picture from the advice section of the UberPeople forum shows a new movement and possible driver exodus.

Uber's customer service department is absolute GARBAGE! All i needed was help changing my password because someone had hacked my account. They wanted information like my social security #, which I was not going to provide. There is no # to call them unless you pay for a premium membership - so i went to their chat support. 7 representatives came into the chat and left immediately without resolving my simple request! Or giving instructions on how to change my DA*N password! Lyfe will have my business from here forward.

We had 5 people for a ride and ordered an Uber xl. Regular Uber arrived and could only take 3 of us. So incredibly frustrating. Uber, like all companies after Covid has relied on excuses for poor service. Not the drivers fault. Get it right!