• U Center Dress

U Center Dress

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Overview

U Center Dress has a rating of 2.8 stars from 56 reviews, indicating that most customers are generally dissatisfied with their purchases. U Center Dress ranks 76th among Wedding Dresses sites.

  • Service
    8
  • Value
    7
  • Shipping
    7
  • Returns
    5
  • Quality
    6
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
9
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How would you rate U Center Dress?
Top Positive Review

“Very lovery bridesmaid dresses!”

Erin B.
5/31/19

Amazing material and shipping was super fast! I'm having my bridesmaids wear these for my wedding and absolutely love how they look in person! I will definitely be ordering from them again for myself :)

Top Critical Review

“What is the normal wait times?”

Theresa S.
4/13/24

Just wondering how long did everyone have wait for their merchandise? I ordered on 2/2/24 and still haven't received my order? Comments would be welcomed … just curious, thanks

Reviews (56)

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customer service (3)
Thumbnail of user danielleh62
1 review
0 helpful votes
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June 7th, 2017

SO SO BEAUTIFUL! No, seriously, just gorgeous! I bought a medium in black with a custom length so that it sits just at my ankles while wearing flats. The only thing I'd like even better would be a zipper/clasp waistband instead of elastic. The skirt is so well-made - no loose threads or sloppy seams - it was obviously made with care. The tulle is soft and pretty and expensive-looking. The skirt has a wonderful fullness to it without being too poofy to look like a costume. There is a layer just above the lining that is ruffled which adds more fullness - what detail! It swishes a little when I walk without sounding plastic-y. I wore this last night out for a cocktail with yellow flats.

Thumbnail of user mckaylynw
1 review
2 helpful votes
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December 12th, 2018

Looks exactly like the photos. I found the arm straps to be a little bit difficult as they stay put until I lean forward or go to grab something and they fall off. I plan to just use a ribbon in the back to tie them together so it's not a huge deal. But I love the dress.

Thumbnail of user samanthav9
2 reviews
0 helpful votes
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June 3rd, 2017

I love the stretchy fabric! It looks elegant and classy! I will wear this more than just as a bridesmaid. It arrived quickly, just make sure to email your phone number. The navy color is rich. Very happy with this purchase, as is the bride.

Thumbnail of user donnac1530
1 review
1 helpful vote
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June 6th, 2021
Verified purchase

We were initially nervous to order a prom dress online, but we had a good experience. The customer service rep emailed a couple of times to confirm our color choices for each layer of the dress. The dress arrived earlier than expected and it was perfect. The quality was great, and the dress was gorgeous.

Products used:
Formal dress

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Thumbnail of user saras190
3 reviews
1 helpful vote
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June 15th, 2017

"Absolutely STUNNING dresses, your communication was spot on, and your patience with me was very much appreciated. Thank you for all of your help, I can not express how beautiful the work you have given me is, and the bride is so thrilled to have such perfect bridesmaids dresses.
Thank you!"

Thumbnail of user chelseys20
1 review
0 helpful votes
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January 14th, 2019

I absolutely love this dress. The materials are beautiful and soft. Would give it a 5 but I have to go get it tailored, it doesn't fit the way I need it to and it keeps falling down. Other than that it's an incredible piece.

Thumbnail of user jeannettek8
2 reviews
28 helpful votes
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December 25th, 2019

You are the BEST company in the world! I have never dealt with another so caring, understanding, and willing to go the extra mile to help your customer.

I didn't understand how you did things in your company. You MAKE the dress immediately it's ordered! WOW...! Even though I wasn't aware of this, my dress was too long. I was very very upset! My son was getting married and this beautiful dress was what I was going to wear!
You didn't skip a beat, even though you don't usually give a refund; You told me that you would give me 15% of the dress back to help with the shorting and hemming!

Words could never tell how much this all meant to me! I had ALL kinds of compliments, on how beautiful, wonderful and special I looked! My son told me more than a dozen times that I was Beautiful! He has never told me that before!
THANK YOU SO MUCH this site. I told everyone that asked me {Where did you ever find such a marvelous beautiful dress!}I said I ordered from you!

Thumbnail of user johnm1066
2 reviews
0 helpful votes
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May 28th, 2017

I ordered dresses from two website. I was confused about these sites although my cousin was not happy for that. But I was really happy when I got the dresses. My cousin was silent! It gave me a pleasure too. Anyway, among the two website, the dresses that I got from Ucenter were better. Thanks

Thumbnail of user demib33
1 review
0 helpful votes
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October 3rd, 2022
Verified purchase

I found my perfect dress for my Vegas wedding. Nice quality, looked like the picture, fit me well, and arrived on time. Also great communication from customer service via email.

Thumbnail of user dalenae1
1 review
0 helpful votes
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June 12th, 2017

Absolutely beautiful! I was very nervous ordering online but Kate was so easy to work with and the finished product is more beautiful than expected! Will add a picture after the wedding!

Thumbnail of user monicaj130
1 review
0 helpful votes
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December 17th, 2019

The color of my dress was perfect. It fit really well. It was a little longer then I though but we can get that taken up easy. Over all the dress is beautiful and just what we wanted.

Thumbnail of user bettef
1 review
1 helpful vote
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January 20th, 2019

Received my gown SUPER FAST! And my gown looks amazing! Great quality! I cannot wait to wear it! Thank you! I will definitely be ordering more products soon! :)

Thumbnail of user hollyt291
1 review
3 helpful votes
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June 9th, 2023

MY DRESS WAS ORDERED ON MAY 5TH AND I HAVE NOT HEARD ANYTHING. I EMAILED 4 TIMES AND SENT 5 MESSAGES THRU CHAT AND ALL THERY SAY THEY WILL WRITE A TICKET AND SOMEONE WILL GET BACK TO ME IN 24 HOURS. I HAVE HEARD NOTHING. THE WEDDING IS IN 3 WEEKS,

Thumbnail of user jasmineb87
1 review
0 helpful votes
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December 30th, 2018

This dress was the best purchase! SO soft & comfy. Super long, which is just what I wanted, and true to size! So so happy with my purchase and this dress.

Thumbnail of user lindsayd20
4 reviews
15 helpful votes
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June 1st, 2017

Amazing dress! I ordered dresses from different sources. The dresses was good enough. I ordered only one from here and I am thinking of ordering more from here too.

Thumbnail of user mirandaw34
4 reviews
34 helpful votes
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October 25th, 2018

DO NOT BUY from UCenterDress! I fell in love with a photo of a dress on their site. It was the MOST beautiful wedding gown I had ever seen. I was soooooo excited when I made my order and couldn't wait for the dress to arrive. When it finally did and I opened the package the dress seemed different? I tried it on and was soooooo disappointed. I quickly realized that they do not have any of the photos they post on their site but they try to re-make the dresses in the images. If you decide to go with them, pick a dress you think is impossible to mess up if IMITATED. I will never buy from them again. There are other sites that post REAL images of the dresses they sell AND have a guaranteed return policy. I did not contact them within 14 days because I was thinking maybe I could get a seamstress to do work on it to make it what I imagined. I had a huge conflict. I finally decided that my special day should not be ruined because they could not give me my dream dress and lied about it through FALSE ADVERTISING. They will not refund me or do an exchange. Brides save yourself the heartache. DO NOT BUY from UCentreDress! Planning a wedding is stressful enough. All the best to you!

Tip for consumers:
Watch out for their fake reviews!! They post fake reviews with profile pictures of cats, dogs, trees and God knows what else giving 5 star reviews of their products!

Service
Value
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Returns
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Thumbnail of user ucenterd
UCenter D. – U Center Dress Rep

Hi there,

Good day.
Thanks for taking the time to write to us!

We are sorry that you have to return your purchase.

We wish you could have sent in your request earlier. As stated in our return policy, any complaint should be made within 14 days upon receipt of your parcel. We are sorry but we have to decline your request. Your understanding would be appreciated.

Personally I'd recommend you to sell the dress locally, or on the internet, craiglist.com for example.

Please review our return policy here:
http://www.ucenterdress.com/article/return-policy.html

Any questions, please don't hesitate to let us know.

Best Regards,
Customer Support

Thumbnail of user sherio11
1 review
0 helpful votes
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June 18th, 2019

The best online service. Dress is very good quality and delivery is really fast. I highly recommend this shop!

Thumbnail of user veronicaw71
1 review
1 helpful vote
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January 15th, 2019

The dress took some time to be delivered but it was worth the wait. The material are beautiful and fits like a glove. Thanks again.

Thumbnail of user sarap161
1 review
0 helpful votes
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June 18th, 2019

Amazingly fast shipping! I love that the dresses are able to be customized for length for free. Can't wait to wear them! Thank you.

Thumbnail of user cassidyl7
1 review
0 helpful votes
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June 4th, 2019

Fast shipping, great quality, and excellent customer service. Much more better than the local stores. Will be ordering more in the future!

Thumbnail of user krystlen3
1 review
0 helpful votes
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June 12th, 2019

Item came quickly considering the distance it had to travel. Worth getting the swatch to see true colour of fabric.

Thumbnail of user christines350
1 review
0 helpful votes
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December 29th, 2018

This dress is absolutely gorgeous. Material is soft and breathable. Perfect for any special occasion! I can't wear this dress.

Thumbnail of user maryh763
1 review
0 helpful votes
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May 31st, 2019

I cannot express how much I love this dress! The shipping, amazing and the quality! My god. Will be using this dress for as long as I can!

Thumbnail of user karent416
1 review
2 helpful votes
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January 21st, 2019

Love love love my dress! It definitely was longer than I expected but it was still perfect. Shipping was super fast too!

Thumbnail of user kealyh
3 reviews
0 helpful votes
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June 17th, 2017

The dress was awesome. The color and the combination was awesome. Beautiful to look at. Exactly like I wanted.

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Shop Wedding Dresses, Bridesmaid Dresses and Prom Dresses at Ucenterdress. We have the latest and trendiest styles! Just look at our catalog to find your dream dress.

Company Representative

Thumbnail of user ucenterd
UCenter D.
UCenterDress is a fashion website dedicated to delivering gorgeous high-quality women’s bridal and special occasion dresses on a global scale. Our in-house team of professionals, from our tech geniuses and fashion designers to our experienced seamstresses, and customer service representatives each combine their knowledge in research and sourcing with cutting-edge technology, creative processes, and skilled craftsmanship to provide you with beautiful dresses for all occasions, in the latest popular styles.

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