UK MobileStore

Received my lightening to 3.5 jack converter did not work emailed the several times no answer. What ever you do don't use this company. There should be an option to leave no stars 1 is too good for this review.

Unfortunately this company has left me no choice but to leave a negative review. They sent the wrong cable for my phone because, unbeknown to me, there are actually 2 types of Nokia 6 using 2 different sizes of micro USB, but the listing did not make this clear.

The person I have been emailing with to try to get this sorted, Ali, has refused to do what any normal company with good customer service would have done ie: send me the correct cable and refund my return postage for the incorrect one. Instead he has threatened to take me to court if I leave negative feedback!

There's no way he can do that of course, but I'm frankly astounded that he would even suggest it! I will never use this company again, and I'd strongly recommend no one else to.

Totally agree with other comments.
This company is a scam fest!
Item ordered took three weeks to arrive, despite being promised delivery within one week. This meant it was no longer of any use to me as I had a deadline. Purchased replacement elsewhere and returned the unused, unopened item.
This Sham company has since denied all knowledge and refuses to refund my money despite previously confirming via e-mail that they would refund the money.
PayPal were equally of no help

After paying a premium for "next day" delivery, my order arrived 4 days later.
I contacted them and simply asked for the additional postage to be refunded.
After 8 emails, no response.
Waste of my time.
They don't even have the basic courtesy to reply to my request.
If you need something electronic - please go to a company which has an established reputation and avoid these cowboys.

I received the item 15-days after it was dispatched. I found the customer service very unhelpful to begin with, and the responses were written like a child's text message service, with abbreviations and slang. I was even was threatened to be taken to court by one of their customer services personnel Ahmed.
It is dubious that the UK-Mobile Store only has a mobile number as their main company address.
I have now had the item delivered, but have been threatened by the company. Looking on the internet forums for the last several years, there have been many serious complaints from people.
An amateur operation, with questionable motives, possibly fraudulent. Avoid at all costs and stick to a more reputable retailer.

Avoid these criminals, I placed an order and when the parcel arrived expensive items were missing, it is impossible to get in touch with them, every email and phone call has been ignored and rejected. But if you are making a purchase through their website they are quick to respond through the live chat.

Anyone who places an order with them after reading this review is a fool, and will be in my shoes and out of pocket.

Wish I'd read the reviews before ordering. Didn't receive first order so emailed and they said they'd send another out... didn't receive that one either and they said they'd check with the warehouse... never got back to me. Luckily I'd paid through Paypal... they didn't even respond to them so I got my money back. How a company in this day and age can get away with blatantly ripping people off is beyond me! AVOID at all costs

I purchased two telephone cases, but only one was sent out. Has ignored all emails. So I raised a case with Paypal. But as they has proof of post they won't assist. This seems to be a pattern of how they do business after looking the the reviews. Avoid at all cost. Dishonest seller!

I purchased a Phone Battery from this crowd... never arrived. I emailed them twice over a week but they never replied. I opened a case via PayPal requesting a refund and within minutes they had refunded. Seems they DO know how to read emails... just not from their customers, so thankfully I purchased via PayPal or I would still be trying to resolve this.

I think PayPal should strike this company off their verified business list.

Terrible company. AVOID.

Avoid at all costs!

I purchased a battery for my Samsung, only to find the battery from UK Mobile Store was faulty and would not hold its charge. Even though i requested a refund they said it was not their policy to give refunds but instead to exchange the battery. This new battery also does not hold its charge, leaving me no option to go to the small claims court.

Messed up order

Order *******0699

Ordered three cables from UK Mobile Store.

Received a SIM card holder.

Emailed customer services - no response.

Emailed a second time through the website and received an email asking for a photo.

Sent the photo of the incorrect part received.

Five days later - no repose, no update and still have not ordered the parts that I ordered.

Have opened a PayPal case.

**** BEST AVOIDED *****

More than 2 months ago I buy here a back cover for Nokia Lumia 720 (Order #*******). They haven't sent it and they dont give refund! Now they don't answer the phone and no reply to none of emails. Don't take any deals with them!

I paid £6.99 to have next day delivery of a phone charger I needed urgently. It did not arrive and I was not provided with any tracking. There were no replies to my emails. I went out the following day and bought one Locally. Then the ordered one turned up. PayPal were useless and said I had to pay to return the item with online tracking in order to get a refund. But I had not received the service I hAd paid for! No communication whatsoever from the company. Avoid them! Buy elsewhere!

Returned a package exchanged 63 emails in total about the refund still haven't got a refund don't use this company they just try to sidestep the issue and ask you to talk to Royal Mail they even threaten you with court action will not be using this company ever again as they supply inferior products at low prices. If I could I wouldn't even give them a one

I order an phone charger at almost 1 week.
Seller told me send me the product.
Ask for a track number.
Send me one but seems not available
Contact seller many time but not botter to answer.
Not buy from here people, just take your money.
Not good seller.

Shambles of a company. AVOID!

AVOID! Failed to send case which I paid for. Every excuse under the sun. Told them I wanted refund. More delays and excuses. Then send another item weeks later but to somewhere I no longer work. Now telling me to return the item. I don't have it as I don't work there! A complete and utter shambles of a company. Avoid if you don't want to lose your money!

Charger not genuine and stopped working after a day. Judging by my dealing with the company after this it will probably cost me more in time and postage to try and sort it out that the charger was worth, so cutting my losses this time. However will never recommend or buy again from this company, complete scam! 'Genuine' products are not genuine.

Had a similar experience to so many other people on here: they sent me a battery that didn't work, and then failed to answer much of my correspondence when I sent it unless I hassled them. They certainly didn't answer the phone, and wouldn't agree to carry postage costs. I can only conclude they're a either a scam, or just rubbish at what they do.

I wish I had read the reviews before ordering from this company. I received a cover for my tablet but it was warped, so I returned it with a promise from them via email of a full refund. Got proof of delivery from the post office confirming they received the package but have not heard from them since. They refuse to return my emails and I have received no refund. I paid through debit card so not sure if the bank can help. What a SCAM!

I ordered a battery for a Samsung galaxy 4. The battery did not come for over two weeks though I paid for 1-2 day shipping. I went and purchased a battery from another company as I needed the battery ASAP and wrote to complain asking for my money back. After a string of badly written emails by their "customer support team", they told me they were going to take me to court as if I had stolen the item (which I have already paid for)! I tried to call them several times on their 0844 number which is expensive and was on hold for ages before I was forced to leave a message or hang up. This business is a fraud and I plan to report them and take legal action.

Ordered a samsung battery, then saw these reviews, everything was negative and was begining to wish i hadnt bothered, but item arrived in 2 days, well packaged, works as it should,. So i, m well happy would use this company again, price great, happy with item, prompt delivery

I had to really complain and contact legal advice to express my anger to finally receive my phone cover ordered over 5 wks ago. I was going to report to fraud dept as advised legally and said so. I now have my order. The next day. But the ordeal means I will never use this company again. My Roxfit premium Book Case Touch made for Xperia Z3 Clear Flip Cover cost £9.99 is acceptable for use but does not close when the phone is in it, only closes shut when the cover is empty? Not sure if its a copy or genuine. But it does hold my phone and does keep it protected.

I got their services when buying a couple of mobile accessories. The price was slightly on the higher side but the products were not bad. Would be better, if they can work out a better pricing model