• Ultimate Pet Nutrition

Ultimate Pet Nutrition

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Overview

Ultimate Pet Nutrition has a rating of 4.4 stars from 296 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultimate Pet Nutrition most frequently mention dog food, old lab, and nutritional supplement. Ultimate Pet Nutrition ranks 14th among Pets sites.

  • Service
    41
  • Value
    39
  • Shipping
    41
  • Returns
    13
  • Quality
    37
Positive reviews (last 12 months): 100%
Positive
4
Neutral
0
Negative
0
117
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How would you rate Ultimate Pet Nutrition?
Top Positive Review

“Ready,Set,GO!”

Lori B.
6/22/24

Having two dachshunds, their personalities are quite different. They are brothers who always want attention and love to cuddle. Actually we tried this product a few years ago, but they just didn't seem to like it. We decided to try it again, and boy it is night and day from the first time! We mix it with their kibble with a bit of water and they lick their bowls and each others! Their stools are solid and much less licking of the paws from our allergy prone one. The biggest difference is the energy level. They are 10yrs old and they act like they are one or two yrs. Are boy who never liked to go on his walks much, now jumps for joy to walk and keeps up with his brother. We call Nutra thrive "Magic Powder". Both guys love magic powder and it has really changed their energy, mealtime enjoyment and overall demeanor. Wow! Thank you for our "Magic Powder"

Top Critical Review

“Overcharged”

Nicole R.
12/10/21

I tried to place an order for 6 jars that the website advertised as $121. There was no confirmation page to verify my order before clicking complete, but then I saw that they charged me@$200. I immediately emailed and was told they'd cancel my order... never once offering to honor the price advertised... no one ever even addressed my concern with the website having inaccurate prices. I was so excited to try this product for my 2 dogs but if a company has to lie about prices to get customers, that makes me very suspicious about the quality of their product. We'll see if my refund actually posts to my bank account. After reading other reviews, it seems like that's an issue as well!

Reviews (296)

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pet nutrition (35)
Thumbnail of user ivyc44
Illinois
1 review
0 helpful votes
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June 22nd, 2020

My wheaten terrier always has a very bad itching problem and bad breath problem. After eating nutra thrive, the itching problem didn't since any difference yet but his breath is not as bad as before.

Thumbnail of user thomash1063
Illinois
1 review
0 helpful votes
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June 12th, 2020

My dogs love the bacon flavor. They have bad allergies and since they started taking Nutra Thrive they don't scratch as much as they used to. They also have more energy and run and play more.

Thumbnail of user doloresh107
Tennessee
1 review
0 helpful votes
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September 26th, 2022
Verified purchase

I adopted my miniature Yorkie, Poppi when she was 8 weeks old. One 1 of her eyes didn't develop and she had poor vision in the other. A few years ago she had to have all her teeth extracted and that's when her appetite waned. It's been a struggle to find a food that is good for her that she will eat. About 6 months ago she would hardly eat and then only if I hand fed her; her weight dropped from 4.6lbs to 4.2lbs. I was desperate to find something that she could eat. That's when I watched a video that introduced me to Ultimate Pet Nutrition. I was skeptical but I ordered one bag to try.
I placed her bowl in front of her not really expecting anything; she sniffed it and began to eat it without any coaxing. She continued to eat heartily and within 2 weeks, she seemed happier, she slept less and actually became playful! I ordered the second bag and we're well into that one. I am so thankful that I found Ultimate Pet Nutrition for her just in time to celebrate her 11th birthday with us a couple of weeks ago.

Products used:
Food

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Thumbnail of user tomd886
Texas
1 review
3 helpful votes
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September 8th, 2021

This company has refused to issue a requested refund despite stating they would.
Requested a refund in April, no results. Registered a complain with BBB, no results!

Tip for consumers:
Be warned about refund policy being lip service in my case.

Products used:
Several of the products, tried to return Juve Flex. Promised refund did not happen

Service
Returns
Thumbnail of user shaynev
Shayne V. – Ultimate Pet Nutrition Rep

Hello Tom. My name is Shayne, I am with Ultimate Pet Nutrition. I would like to apologize on behalf of Ultimate Pet Nutrition for your customer service experience. We hold our agents to high standards and we regret that you did not receive the service you deserve. I would like to escalate your review to our Customer Relations Team, so that an agent may provide you with personalized care and ensure you are fully refunde. Please email me at shayne@ultimatepetnutrition.com. I look forward to hearing from you soon. Have a nice day.

Thumbnail of user willieb96
New Jersey
1 review
0 helpful votes
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April 29th, 2020

I just started a few weeks ago so I am still reviewing. I have noticed that there is less itching and their coats are staying nice,

Thumbnail of user ronniet12
Maryland
36 reviews
123 helpful votes
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June 22nd, 2019

The product is Nutra Thrive. It sounded exactly what I needed for my two cats. Plus it was a powder to add to their food instead of trying to shove a pill down their throats. The description of the ailments were some issues I'm dealing with (so I ordered and got roped into FOUR jars instead of trying just one). You have to hit the About tab on their website which after you click onto and scroll to the bottom to Our Promise To You which CLEARLY states you have 90 days if you want a purchase refund. Great! Only problem is you have to CALL them to initiate the refund process (and I hate hate hate making phone calls!). There they make you jump through hoops literally begging you to keep the product and try it a little at a time because you have ninety days to return it. Hello, did you hear me lady on the phone? MY CATS WOULD NOT EAT IT sprinkled on their food! In fact hours later, my 12 year old was crying literally for his dinner (without Nutra Thrive in it). And at $129 for four jars, why should I keep trying? I KNOW MY CATS! When they get a wet food sample, they may not eat their whole portion, but they DO EAT IT willingly (and with gusto). And to ship these jars back the cheapest way cost me $13.95 which I don't have on hand. Either that or I wouldn't get a FULL refund if they had to pay the shipping. Most places pay to have you return their product. A very costly mistake on my part ordering this. And customer service should except NO and not make you jump through hoops either. Order at your own risk.

Thumbnail of user jims982
Oregon
1 review
0 helpful votes
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May 24th, 2020

I have only been supplementing my CBR's diet for a month with Ultimate Pet Nutrition, so I believe after approximately 3 months I should be able to answer this question far more accurately.

Thumbnail of user tracyk478
Texas
1 review
0 helpful votes
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April 7th, 2023

Our Biewer has stomach issues so he tends to be a very picky eater. First food that he will actually eat consistently.

Thumbnail of user karint71
Pennsylvania
1 review
0 helpful votes
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September 7th, 2023

I am a lifelong animal lover, dogs being my favorite. There was a dog in my family when I was born, and I haven't been without one (or two or three) ever since. The three I have now are all extremely different and benefit from Nutra Thrive in different ways. My three and two third year old English Pointer is given the nutrients to match her boundless energy. My nearly three year old mixed breed has a very shiny coat and good energy and digestion. And my six and a quarter year old mixed breed (fondly referred to as "the funny looking dog" having the coat of an Australian Cattle Dog with the coloring of a Sheltie, the body of a Bloodhound with the face and legs of a Dachshund, and to top it all off one blue and one brown eye like a Husky - all of which were confirmed to be in her from the Embark DNA test) has greatly benefitted from helping her to have perfect bowel movements with no constipation. Even though I try to provide a nutritional diet for them as best as I know how (and without breaking the bank), it gives me the peace of mind to know that Nutra Thrive provides all the essential nutrients that may possibly be lacking in their dogfood. I've changed the phrase "the proof is in the pudding" to "the proof is in the puppies".

Products used:
Dog and cat nutritional supplements.

Thumbnail of user thomase338
Florida
2 reviews
0 helpful votes
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June 13th, 2020

She's a 12 yr. Old Giant Schnauzer with some runny poop but she's slightly better now and putting on weight.

Thumbnail of user deborahd678
Missouri
2 reviews
0 helpful votes
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July 11th, 2020

Hard to tell the effect but all 3 of my dogs seem fine. Good appetites. They appear really healthy and perky even in the MO heat and humidity.

Thumbnail of user joycel432
Missouri
1 review
0 helpful votes
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August 16th, 2021

Has helped my fur baby to become more active as she's aging and seems to have fewer digestive issues.

Thumbnail of user toddm335
California
1 review
0 helpful votes
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May 9th, 2020

My 14 year old Westie was very sluggish and we have all noticed a spring in his step due to the vitamins. Also, he enjoys the flavor!

Thumbnail of user williamn350
Hawaii
1 review
0 helpful votes
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May 9th, 2020

Lili seems to have shed a couple of years since I added Nutra Thrive to her food. There has been no adverse reaction.

Thumbnail of user davidj1175
Nevada
1 review
0 helpful votes
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May 6th, 2020

This has really helped my senior Minpin Babe.
The second day of adding this to her food she sprung up like she was 8 years younger. She is 15.

Thumbnail of user beatrizm32
Texas
1 review
0 helpful votes
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June 14th, 2020

Have been using it for a month for a 6 year old cavalier noticed improved movement and better health will keep on using this product

Thumbnail of user robertd1580
California
1 review
0 helpful votes
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July 13th, 2020

My dogs seem to enjoy Ultimate Pet Nutrition. Their coats are shiny and soft, energy levels are great and they appear overall happier.

Thumbnail of user lyles50
Florida
1 review
0 helpful votes
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May 9th, 2020

Buddy seems to like the powder and is doing fine seems to have energy of course he is only 20 weeks old but he's doing great thank you

Thumbnail of user susanr3145
Montana
1 review
0 helpful votes
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January 2nd, 2023
Verified purchase

My cat has been eating Nutra Thrive on his food since he was a kitten. He loves the taste and looks for me to add it on top of his food everyday.

Products used:
Nutra Thrive for cats, Nutra Thrive for dogs, dog and cat Nutra Bites

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Thumbnail of user michaelab39
Utah
1 review
0 helpful votes
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June 27th, 2020

I feel that my dogs had good results, the most obvious is in my oldest one he is 12. He is a lot more perky and active.

Thumbnail of user janicew252
Florida
1 review
0 helpful votes
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June 1st, 2020

Both my dogs have more pep in their step. My girl wants to play again. Still have itchy skin. Hopefully that will clear up soon. Thanks again.

Thumbnail of user frankl616
California
1 review
0 helpful votes
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May 9th, 2020

He seems to like the flavor if there is any. I didn't try it to find out. His coat is shinier and wants to play more often

Thumbnail of user patriciao242
Massachusetts
1 review
0 helpful votes
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May 18th, 2020

My dog runs smoothly now... little difficult to give the powder though. Wish it came in a chew form for easy way of giving to my dog.

Thumbnail of user eunicef13
California
1 review
0 helpful votes
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June 17th, 2020

My dog seems more active and it's poop is more consistent. I mixed the powder with her food and she loves it.

Thumbnail of user maryannp150
South Carolina
2 reviews
0 helpful votes
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October 12th, 2023

Baby Boo loves your treats. She loves them by themselves as well as added in with her wet food. Excellent company!

Tip for consumers:
My feline for some reason did not care for the powder in the cup but Pet Nutrition gave me no problem & refunded me in full.

Products used:
Cat treats

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Thumbnail of user shaynev
Shayne V.

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