• Ultimate Pet Nutrition

Ultimate Pet Nutrition

Write a Review

Overview

Ultimate Pet Nutrition has a rating of 4.4 stars from 296 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultimate Pet Nutrition most frequently mention dog food, old lab, and nutritional supplement. Ultimate Pet Nutrition ranks 14th among Pets sites.

  • Service
    41
  • Value
    39
  • Shipping
    41
  • Returns
    13
  • Quality
    37
Positive reviews (last 12 months): 100%
Positive
4
Neutral
0
Negative
0
117
See all photos
How would you rate Ultimate Pet Nutrition?
Top Positive Review

“Ready,Set,GO!”

Lori B.
6/22/24

Having two dachshunds, their personalities are quite different. They are brothers who always want attention and love to cuddle. Actually we tried this product a few years ago, but they just didn't seem to like it. We decided to try it again, and boy it is night and day from the first time! We mix it with their kibble with a bit of water and they lick their bowls and each others! Their stools are solid and much less licking of the paws from our allergy prone one. The biggest difference is the energy level. They are 10yrs old and they act like they are one or two yrs. Are boy who never liked to go on his walks much, now jumps for joy to walk and keeps up with his brother. We call Nutra thrive "Magic Powder". Both guys love magic powder and it has really changed their energy, mealtime enjoyment and overall demeanor. Wow! Thank you for our "Magic Powder"

Top Critical Review

“Overcharged”

Nicole R.
12/10/21

I tried to place an order for 6 jars that the website advertised as $121. There was no confirmation page to verify my order before clicking complete, but then I saw that they charged me@$200. I immediately emailed and was told they'd cancel my order... never once offering to honor the price advertised... no one ever even addressed my concern with the website having inaccurate prices. I was so excited to try this product for my 2 dogs but if a company has to lie about prices to get customers, that makes me very suspicious about the quality of their product. We'll see if my refund actually posts to my bank account. After reading other reviews, it seems like that's an issue as well!

Reviews (296)

Rating

Timeframe

Other

Reviews that mention popular keywords

pet nutrition (35)
Thumbnail of user trudib3
California
2 reviews
1 helpful vote
  • Send Message
June 5th, 2020

My 10 year old lab is so much happier now she has been on this supplement. Her fatty tumors have gone down alot and she has been more interested in playing lately than she has in a long time. I am hoping she starts to lose her excess pounds soon also. But because shes seems less depressed is enough to make my days brighter. I want the time I have with her the best they can be. Nutraceutical thrive is helping to make that happen..

Thumbnail of user donnac894
Virginia
1 review
0 helpful votes
  • Send Message
June 12th, 2020

I didn't start the nutrition immediately, and there were a couple times when I forgot in the morning to add it to their food, but since then they get it in the morning and at night. My Coco can't really walk but I do believe that since she is getting this in her food she is also eating better. Belle on the other hand, my hothouse flower is so spoiled and we were giving her what she wanted, chicken, and then she started throwing up twice a day even with the supplement. It had too much salt for her. Now getting her to eat is a real problem, so we will see who can hold out longer. She has Cushings and a bad liver, but my husband and I love her so and when she cries we give in, now we know we are killing her and we just couldn't give her what she wanted anymore. Ask me in a month how they are doing.

Thumbnail of user sandyb414
South Carolina
1 review
0 helpful votes
  • Send Message
April 16th, 2020

Our Lab was 9 and overweight, burdened with dry skin, allergies, fungus and hot spots'. She slept, ate and scratched. That was her life. After just 3 months on NutraThrive, and a new diet of homemade real food, the vet took her off all her meds. She had lost 10 puundz, her coat was thick and shined, all hot spots were healed. The ear fungus took some time but with regular cleaning and her good diet it soon disappeared never to return! She's like a puppy again! She loves to play and run and she is enjoying a new quality of life. It's a whole new world for her!

Thumbnail of user laurenm1288
California
1 review
0 helpful votes
  • Send Message
August 7th, 2023

Every day at meal time, Riley excitedly comes over and would eat all her Nutra Complete food first before touching any of her kibble. Sometimes she would leave the kibble and just eats the Nutra Complete food. I wish the Nutra Complete food is a little more affordable so I can just give it to her as her regular food. Right now I'm only giving it to her as half of her daily portion, and that's already pricey!

Products used:
Dog food

Service
Value
Shipping
Returns
Quality
Thumbnail of user susanw1123
Indiana
2 reviews
0 helpful votes
  • Send Message
June 4th, 2020

I have tried several supplements on my 17yr old dog especially. I didnt think they helped her much. I saw an ad for Nutra Thrive, read up on it and thought I'd give it a try plus a different food. I've been giving it to her and my 14 yr old golden for about a month. I have noticed she is a little more energetic, tried to play and even run a little. I am pleased with the results so far. I would recommend this product.

Thumbnail of user kenl273
Wisconsin
1 review
0 helpful votes
  • Send Message
June 18th, 2020

I have a 9 year old miniture American Eskimo dog that I got from a recue group. She is a female and it was obvious that she was having trouble with her hips. The sole reason for ordering this Ultimate Pet Nutrition. Well she has been on this for about 4 weeks and I have to admit that she is now getting up and down steps better than she had been. She is far more active and in general has more energy. Oh ya, her coat is getting more filled out and thicker. I wasn't happy initially that I had to buy 3 jars but I am happy with the product. I don't think you can make a judgement on something like this in a two or three week trial. Healing doesn't happen over night.

Thumbnail of user danielg1081
Michigan
2 reviews
3 helpful votes
  • Send Message
January 4th, 2021

I love the product it has done wonders for the 17 year old but I have a problem with the container the product comes in. Why is it needed to have a 5oz container for 1.48oz of product? This is a classic marketing deception so they can charge a high price for small amount of product. The cost full price is $43 an oz which is over the top ridiculous. I wrote a review on their website on Dec 11 and basically stated what I have written here. They did not post my review and when contacted about it (Dec 17) the customer service rep forwarded it to the Web Development Team for further review. I am still waiting for a response or the posting.

Tip for consumers:
I think the product is great I do not like the marketing deception of 1.48oz of product in a 5oz jar.

Products used:
Nutra Thrive for Cats

Service
Value
Shipping
Quality
Thumbnail of user reginam514
Maryland
2 reviews
0 helpful votes
  • Send Message
December 18th, 2022

Goldy is my 19 year old cat. I swear Nutra Thrive is keeping her alive. Her coat is shiny and soft. It also has helped her with the arthritis in her hips. This stuff is amazing!. Well worth the money!.

Thumbnail of user karens298
Pennsylvania
12 reviews
28 helpful votes
  • Send Message
April 23rd, 2022

I will not do business with any company that resorts to "click-baiting". They attempt to bait you into clicking on their ad by making it look like a story or informative article. Here's a copy/paste of an example I came across. The "headline" read: "Make Sure Your Dog Is Not Eating Any of These Food (If Your Dog Eats Dry Food - Most Owners Don't Know This)" But look closely - The light gray fine print reads: "Ad•Ultimate Pet Nutrition".

Thumbnail of user stephanied703
Michigan
1 review
10 helpful votes
  • Send Message
January 29th, 2021

This product contains silica which produced multiple stones in my healthy dog's bladder and urethra causing a complete blockage. There is no warning with the product for this, and the stones were proven to be 100% silica -NOT a type of stone (calcium or struvite) that could naturally occur. The emergency surgery was more than $5,000 and the vet said she had never come across anything like this. This company takes no responsibility for your pet other than "property damage" and will only refund the product. DON'T RISK YOUR PET'S LIFE!

Tip for consumers:
CAN KILL YOUR DOG! This product contains silica which produced multiple stones in the bladder and urethra causing a complete blockage. There is no warning with the product for this, and the stones were proven to be 100% silica -NOT a type of stone (calcium or struvite) that could naturally occur. The emergency surgery was more than $5,000 and the vet said she had never come across anything like this. This company takes no responsibility for your pet other than "property damage."

Products used:
Nutra Thrive for dogs

Service
Value
Shipping
Returns
Quality
Thumbnail of user shaynev
Shayne V. – Ultimate Pet Nutrition Rep

Hi Stephanie, I’m Shayne from Ultimate Pet Nutrition. I am so sorry to learn about this upsetting and frustrating experience. On behalf of everyone at Ultimate Pet Nutrition, I am so sorry. Every batch of NutraThrive goes through rigorous testing for quality, purity, and potency. Our sole mission is to improve the health and happiness of all pets. We would never create a product that we did not believe in, let alone, a product that is unsafe for consumption. I wanted to mention that we always ask that our customers consult their pet’s veterinarian prior to starting any new supplement to ensure that it’s safe for that specific pet to take depending on their medical history, allergies, etc. In addition, if our customers find that their pets are reacting negatively to any product, it is always recommended to stop giving them that product immediately and we can issue them a full refund. I am so sorry for this upsetting experience. Please e-mail me at Shayne@ultimatepetnutrition.com if you have any further questions.

Thumbnail of user andrewd749
Illinois
1 review
0 helpful votes
  • Send Message
May 7th, 2020

For the past three weeks, I have been adding Nutra Thrive into my dog,"Chuck's", food. Chuck has an issue with allergies, causing his feet, and under his chin to blister. Do to Covid19, I have not been able to get Chuck in to see his vet.
I did research on Nutra Thrive, and ordered a 2 month supply. Within two weeks, the blisters started to subside, and Chucks whole demeanor began to improve.
As of now, I highly recommend Nutra Thrive. I will follow up with a second review, after a month of use.
Thank you Dr. Gary Richter
Andrew Derrwaldt

Thumbnail of user lindae1268
Florida
1 review
0 helpful votes
  • Send Message
March 25th, 2022

Was happy with them 10 mo ago, but not now. I ordered my UltraComplete dog food and Nutrithrive on May 17th. On May 19th they sent an email that stated my shipping would be delayed. Now it is March 25th and 3 CS reps can not tell me when it will ship. They said they were sorry. My "call questions" were sent to the " shipping dept'. Never heard from them. My dog 15 and needs highly nutrients food. I depended on this company to send me the food on time.

Thumbnail of user shaynev
Shayne V. – Ultimate Pet Nutrition Rep

Hello Linda. My name is Shayne, I am with Ultimate Pet Nutrition. I deeply apologize for your experience. Due to high demand and delays with carrier networks we have experienced delays. Please rest assured knowing we are working hard to get orders out as fast as possible while staying within CDC guidelines. I would like to look into your order status, please email me at Shayne@ultimatepetnutrition.com. I look forward to hearing from you soon. Have a nice day.

Thumbnail of user denisew1066
Oregon
1 review
0 helpful votes
  • Send Message
December 21st, 2022
Verified purchase

All three of my dogs love this as a treat, but the best part is that it is good for them. I only give the treats like this that are not cooked and packed with preservatives.

Thumbnail of user miken535
Texas
1 review
0 helpful votes
  • Send Message
June 21st, 2020

We have been treating our 16 year old Shiba Inu for about 3 weeks. He is afflicted with severe arthritis and has sundowners. We have notice a little improvement in his mobility and much improvement in his coat and his feces. He had been having lots of loose stools with a very strong odor and his coat was looking rough with more than normal shedding. We just want to give him a quality life in his final years and we believe the product is helping with that.

Thumbnail of user stephens920
New Jersey
1 review
0 helpful votes
  • Send Message
May 6th, 2020

Sugar runs around more now than she did as a puppy. Her teeth are white and her hair is very shiny. Also no more liquid runny stool everything is solid.

Thumbnail of user dianned88
Tennessee
1 review
0 helpful votes
  • Send Message
May 2nd, 2020

My 9 year old, 80 pound Border Collie/Flat Retriever rescue who has seizures is highly medicated, so it's hard to tell how much this is helping him act younger, however, I'll do anything to keep him healthy and feeling the best he can!

Thumbnail of user heatherm706
California
1 review
0 helpful votes
  • Send Message
May 30th, 2020

My two dogs are old and have hip problems. It is hard to tell how much it has helped them, at this point. Due to the price, I probably will not order any more.

Thumbnail of user annettes166
Mississippi
1 review
0 helpful votes
  • Send Message
May 21st, 2020

Once I receive the Nutra Thrive product I started that night adding it to Roxy's feed. Roxy is a 75 lb Doberman Rottweiler mix! She gobbled it up like she hadn't eaten in days, or it smelled good enough she couldn't eat it fast enough! LOL. But after a week to 10 days, I noticed her belly was bloated and hard! I reduced the amount to 1 scoop daily (1/2 morning, 1/2 evening meal). All bloating and firmness quickly went away. She still loves her food with the small amount included in each meal... but she scarfs itdown when I add an ounce of warm water to it! My oh my but my furbaby is happy! Even with the unfortunate event from 5/16/2020 where she shattered her left knee and now requires surgery, she loves her meals!

Thumbnail of user richardb1927
Connecticut
1 review
0 helpful votes
  • Send Message
May 4th, 2020

JUMPS UP ON BED - WHICH SHE DID NOT DO BEFORE AND SEEMS MORE ACTIVE. STILL SCRATCHING EARS (COCKER SPANIEL) AND LICKING HER PAWS. WHAT HAS INCREASED IS THE AMOUNT OF SCOOTING SHE IS DOING. WE HAVE ALSO STARTED HER ON A REGIMEN OF PILLS TO HELP WITH HER BURNING THE GRASS WITH HER URINE. ANY IDEAS?
THANK YOU FOR YOUR ATTENTION TO THIS MATTER.

Thumbnail of user cing1
Canada
3 reviews
15 helpful votes
  • Send Message
February 22nd, 2023

World's worst customer service! Confirmed my order, charged my card.
Cancelled the next day for no reason. Refunded part of the charges but not the whole thing, refuse to take responsibility and keep lying about it. Complete lack of integrity DO NOT DO BUSINESS WITH THIS COMPANY!

Products used:
Nothing

Service
Returns
Thumbnail of user shaynev
Shayne V. – Ultimate Pet Nutrition Rep

Hello Cin. My name is Shayne, I am with Ultimate Pet Nutrition. I deeply apologize for any inconvenience you have experienced. We hold our agents to high standards and we regret that you did not receive the service you deserve. I would like to escalate your review to our Customer Relations Team so that an agent may provide you with personalized care and ensure you are fully refunded. Please email me at shayne@ultimatepetnutrition.com. I look forward to hearing from you soon. Have a nice day.

Thumbnail of user yvettea50
Georgia
1 review
0 helpful votes
  • Send Message
June 21st, 2020

My Jack Russell is 11 yrs old & still active but has slowed down some. He has enjoyed the addition of Nutra Thrive is his morning meal. I think he feels better.

Thumbnail of user lizwaltznwoofs
Minnesota
1 review
0 helpful votes
  • Send Message
October 22nd, 2023

My three small pups are more active and playful. They love the taste it adds to their food. They lick their bowls clean. I'm very happy with the results.

Thumbnail of user kathyw1012
Oregon
1 review
0 helpful votes
  • Send Message
October 21st, 2022

ITS SO FUNNY TO SEE HOW MY 'S DOGS GO CRAZY FOR YOUR TREATS, MY ', DOGS DANCE S AROUND UNTIL THEY ACTUALLY HAVE THEM IN THERE MOUTH AND I DON'T THINK THEY TAKE TIME TO EAT THEM I BELIEVE THEY INHALE THEM THREW THEIR NOSES 'S WHICH IS BECAUSE FUNNY THE TREATS ARE GONE THAT FAST LIKE LIGHTNING, THANK YOU, KATHY

Tip for consumers:
You will like what you hear …

Products used:
Ultimate pet food, and treats and calm vitamins and seasonal allergies vitamins.

Thumbnail of user kathrineg8
Wisconsin
1 review
0 helpful votes
  • Send Message
December 21st, 2022

My cats love and are health from the time I have been using it in their wet food, I have a 13-year-old cat she really doing well, before I use it my cats don't make it that long, I'm really happy to have it.

Tip for consumers:
your cats will love it and you will be happy with your cat's health too.

Products used:
just the green stuff

Service
Value
Shipping
Returns
Quality
Thumbnail of user bruceam
Wisconsin
1 review
0 helpful votes
  • Send Message
April 18th, 2023

I've ordered all of the different varieties of Nutra Bites available and out Goldendoodle, Gracie, who is over 13 years of age, loves them all.
In fact, on mornings that she's not real excited about her regular feeding, I open the treat drawer, show her the bag of Nutra Bites, and she will then eat her regular food to get her Nutra Bites. Her favorites are the Chicken Liver and the Salmon
We've also been topping off her food with Nutra Thrive for years and I sincerely believe it's use has contributed to her longevity as she approaches 14 years of age.

Bruce M. And Gracie
Greendale, Wi

Tip for consumers:
N/A

Products used:
All UPN products and supplements.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Company Representative

Thumbnail of user shaynev
Shayne V.

How do I know I can trust these reviews about Ultimate Pet Nutrition?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Ultimate Pet Nutrition?