• Ultimate Pet Nutrition

Ultimate Pet Nutrition

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Overview

Ultimate Pet Nutrition has a rating of 4.4 stars from 296 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultimate Pet Nutrition most frequently mention dog food, old lab, and nutritional supplement. Ultimate Pet Nutrition ranks 14th among Pets sites.

  • Service
    41
  • Value
    39
  • Shipping
    41
  • Returns
    13
  • Quality
    37
Positive reviews (last 12 months): 100%
Positive
4
Neutral
0
Negative
0
117
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How would you rate Ultimate Pet Nutrition?
Top Positive Review

“Ready,Set,GO!”

Lori B.
6/22/24

Having two dachshunds, their personalities are quite different. They are brothers who always want attention and love to cuddle. Actually we tried this product a few years ago, but they just didn't seem to like it. We decided to try it again, and boy it is night and day from the first time! We mix it with their kibble with a bit of water and they lick their bowls and each others! Their stools are solid and much less licking of the paws from our allergy prone one. The biggest difference is the energy level. They are 10yrs old and they act like they are one or two yrs. Are boy who never liked to go on his walks much, now jumps for joy to walk and keeps up with his brother. We call Nutra thrive "Magic Powder". Both guys love magic powder and it has really changed their energy, mealtime enjoyment and overall demeanor. Wow! Thank you for our "Magic Powder"

Top Critical Review

“Overcharged”

Nicole R.
12/10/21

I tried to place an order for 6 jars that the website advertised as $121. There was no confirmation page to verify my order before clicking complete, but then I saw that they charged me@$200. I immediately emailed and was told they'd cancel my order... never once offering to honor the price advertised... no one ever even addressed my concern with the website having inaccurate prices. I was so excited to try this product for my 2 dogs but if a company has to lie about prices to get customers, that makes me very suspicious about the quality of their product. We'll see if my refund actually posts to my bank account. After reading other reviews, it seems like that's an issue as well!

Reviews (296)

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pet nutrition (35)
Thumbnail of user nicoler1182
Florida
1 review
4 helpful votes
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December 10th, 2021
Verified purchase

I tried to place an order for 6 jars that the website advertised as $121. There was no confirmation page to verify my order before clicking complete, but then I saw that they charged me@$200. I immediately emailed and was told they'd cancel my order... never once offering to honor the price advertised... no one ever even addressed my concern with the website having inaccurate prices. I was so excited to try this product for my 2 dogs but if a company has to lie about prices to get customers, that makes me very suspicious about the quality of their product. We'll see if my refund actually posts to my bank account. After reading other reviews, it seems like that's an issue as well!

Thumbnail of user shaynev
Shayne V. – Ultimate Pet Nutrition Rep

Hello Nicole. My name is Shayne, I am with Ultimate Pet Nutrition. I would like to apologize on behalf of Ultimate Pet Nutrition for your experience. We hold our agents to high standards and we regret that you did not receive the service you deserve. I would like to escalate your review to our Customer Relations Team, so that an agent may provide you with personalized care and ensure you are fully refunded. Also, so we can investigate this matter further. Please email me at shayne@ultimatepetnutrition.com. I look forward to hearing from you soon.

Thumbnail of user gayler161
Texas
1 review
2 helpful votes
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July 19th, 2023

Was shocked to find sharp bone fragments that could cut and injure dogs mouth, throat or intestines. Checked the ingredients and saw that it has "Beef Bone" (Ground). Quality control unsafe. Really thought this product was healthy but it was dangerous. Bag #*******, 3 bags

Products used:
Didn't use the product after finding sharp bone fragments - Nutra Complete Premium Beef Dog Food

Service
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Quality
Thumbnail of user shaynev
Shayne V. – Ultimate Pet Nutrition Rep

Hello Gayle. My name is Shayne, I am with Ultimate Pet Nutrition. I deeply apologize for the condition you received your order in. I have forwarded you review to our Quality Control Teams, so they may look into this further. I would like to escalate your review to our customer relations team. So that an agent can provide you with personalized care and ensure you are refunded. Please email me at shayne@ultimatepetnutrition.com. I look forward to hearing from you soon. Have a nice day

Thumbnail of user lilih14
Ohio
1 review
0 helpful votes
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April 8th, 2021
Verified purchase

I saw the promo on Facebook and my 14 year Wheaton terrier has been having trouble with strength in his legs. He was bit by a tick about 5 years ago and got Rocky Mountain Spotted Fever. He was very ill and it took the vet about 3 weeks to diagnose the illness. He recovered and was running around until about 8 -10 months ago. I noticed he did not enjoy walking like he did before, sleeps a lot and prefers to be resting. I started this less than a month ago so I feel it is still in the trial phase but he does enjoy eating it. The 2 cats always come around to sniff when he eats, must be that bacon scent. I will definitely follow up with more information about Lucas. I want him to enjoy his golden years and have the best quality of life that I can give him for as long as I can. Thank you for your products. I also purchased the joint tablets and again so far so good.

Products used:
All

Thumbnail of user sarahb1181
Canada
1 review
0 helpful votes
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June 4th, 2020

I wanted to give my pup a boost of nutrition after hearing that his dog food only gives him the bare minimum. He is already a healthy young dog with no foreseeable health issues, but Hudson looks forward to his food now and must love the taste because he eats it well.

Thumbnail of user jeffreyp304
California
1 review
0 helpful votes
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July 15th, 2020

Little by little my loved one is catching up to her full potential. I see that with a little more time that she is on the nutritional supplement she will be living excellent health. Thank you Doc and all those involved in the production of this miracle(supplement).

Thumbnail of user catheriner334
Alabama
1 review
0 helpful votes
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May 4th, 2020

I've didn't give him a 10 year old lab Ultimate Pet nutrition for a month. He was already in good health and I'm helping to maintain his health. I haven't seen huge improvements bit I am willing to try another month to see how things go.

Thumbnail of user anthonyw480
Tennessee
2 reviews
9 helpful votes
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May 21st, 2020

It seems like this product is a $100 vitamin that doesn't do anything. I've been giving it to my dog for a few weeks now and haven't noticed a bit of difference in poop, coat or behavior. Same old same old Panda.

Thumbnail of user bonniew191
California
1 review
14 helpful votes
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May 31st, 2020

My Golden Retriever is eight years old and I saw an aid about improving his health in an affordable way. I ordered this supplement and at this time I am giving him half the dose suggested to save money. The main thing I've noticed is that his fur is softer now and he's shedding so much less. As for his health he is basically healthy I just want him to have the best chance at a long life as possible.

Thumbnail of user margaretm1681
Louisiana
1 review
4 helpful votes
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September 14th, 2021

I placed my 1st order for my senior pup 09/08/2021. I got an invoice confirmation for a purchase for a feline.
I called CS. So instead of trying to fix the problem, the rude woman told me it must have been me who ordered wrong! This is terrible customer service. Instead of being excited to improve my pup's overall aging condition, I am waiting for product to return for a full refund and taking my business elsewhere!

Tip for consumers:
Take a screen shot of your order, sadly, customer service will blame you if something goes wrong.

Products used:
None

Service
Shipping
Thumbnail of user shaynev
Shayne V. – Ultimate Pet Nutrition Rep

Hello Margaret. My name is Shayne, I am with Ultimate Pet Nutrition. I would like to apologize on behalf of Ultimate Pet Nutrition for your customer service experience. We hold our agents to high standards and we regret that you did not receive the service you deserve. I would like to escalate your review to our Customer Relations Team, so that an agent may provide you with personalized care. Please email me at shayne@ultimatepetnutrition.com. I look forward to hearing from you soon. Have a nice day.

Thumbnail of user samaryr
North Carolina
1 review
18 helpful votes
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June 17th, 2020

My dog loves the taste, he finishes his food pretty quickly compared to before. His limp has disappeared, he seems more energetic and overall happy. My concern is that he has been throwing up a couple of times his food. Also I was really hopeful for his breath to get better like described but up till now it's still pretty stinky. But overall I believe it is a good product, kind and caring personal and it's worth a try!

Thumbnail of user johnf2400
Maryland
1 review
18 helpful votes
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July 23rd, 2020

I rated this product good because I yet to see the full affects of this product ie, health benefits. She did however stopped biting herself raw. She still scratches but not as often and I'm sure it is the pollen in the air here in San Diego CA where there is always something blooming. She loves the taste. I do have a question. LC is 22 lbs and I feed her twice a day. The jar says one scoop in her food. Is that one scoop per day or each time I feed her. I've been doing one scoop per day. Thank you and your feedback is needed

Thumbnail of user benitab17
Nevada
2 reviews
0 helpful votes
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April 29th, 2020

When I first added the powder to my cats food, they both balked. The following day, I only used a small amount and gradually increased it over the next two weeks. They are now at the recommended dosage and appear to have more energy.
Thank you.

Thumbnail of user tamaraw244
Ohio
2 reviews
0 helpful votes
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July 19th, 2020

Dealing with cancer, I have been getting the product for over one month to my puppy That I call a puppy but he is six years old he has been taking chemotherapy for a little while now. That is why I started adding this to his diet, that we changed to baked chicken and steamed mixed vegetables. At first he would pick around the food and get whatever has the least powder on it but now he has gotten used to it and he gobbles it up with no problem. I am hoping that this will assist with adding more time to his life.

Thumbnail of user stevec1139
Alabama
1 review
0 helpful votes
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May 21st, 2020

It's only been about 6 weeks or so but we have seen some improvement in energy, less shedding and stool consistency. Our German Shepherd has shown improvement in her hips. Both dogs have had no issues with the powder mixed into their food.

Thumbnail of user pattyj52
Texas
1 review
7 helpful votes
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June 2nd, 2020

This is the biggest scam. I received my order today after a cost of $55 including shipping. The jar was half full and customer service gave me several excuses why. I decided to send it back and then found out I will have to pay for shipping. Please let your customers know exactly what they are getting.

Thumbnail of user jeannec228
New Jersey
1 review
0 helpful votes
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May 24th, 2020

I have 2 dogs that eat out of the same bowl, (One is medium & one smaller) so, I'm not sure if they're getting proper amounts that they should. I can definitely say the foul smell in my little one's mouth is improved - she still suffers with ear infections - hoping the more nutrients she eats in time will correct her system to help her fight them off. Thanks.

Thumbnail of user phyllisc140
California
4 reviews
27 helpful votes
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June 23rd, 2020

If you go on their website and attempt to order 1 or 2 canisters of their product, the website will constantly throw offer after offer after offer st you. Before I agreed to triple my order, which annoyingly turned into 3 cans, I closed my Web browser just to get away from the in your face offers. Still, they managed to get $275 of my hard earned money for a product I had never tried! They charged me for 6 canisters in a double order, two separate orders of three. Furthermore, one order was $15 more than the other! Sure, they guarantee product returns, but don't expect them to pay for shipping. Not this company. They want to make sure they get as much of their crap into your house and then cross their fingers that you sit back and keep it. Horrible, vile company. There's a lot of competition out there now folks, I highly recommend you seek your pet's nutrition elsewhere.

Thumbnail of user ninak76
California
1 review
0 helpful votes
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June 6th, 2020

My 13 year old Weimaraner likes the taste - only 4 stars because the containers are filled half full. He is on his second container and we haven't noticed much of a difference in his energy levels or his coat, but it feels good to know we are giving him good nutrients.

Thumbnail of user charlesd146
Tennessee
2 reviews
0 helpful votes
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April 29th, 2020

We have been using the product for three weeks with our three year old Border Collie. It appears to have helped his digestive system. It's hard to tell if it has boosted his energy level, because is a high energy breed.

Thumbnail of user ralphr110
Kentucky
1 review
16 helpful votes
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April 27th, 2020

My dog just turned 15, has hip dysplasia and recently had an episode of vestibular disease so I'm cautious about any great expectations after one jar, but he seems to be doing somewhat better now than he was. He seems to have more energy and most of the time he does better going up and down the stairs. I'm hopeful he will keep showing improvement as we get through the second jar. By the way, my dog is half lab/half pit bull.

Thumbnail of user debras747
Pennsylvania
1 review
0 helpful votes
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April 22nd, 2020

I purchased this product for overall health and to hopefully stop the constant scratching. So far the scratching has gotten better so I am attributing that to this product as it is still cold and dry here with the heat on. He is only about 15 months old so his fur was in good shape though he had a shaved patch when we got him and it never seemed to grow back until just this past month. Maybe again attributed to the extra nutrition.

Thumbnail of user davec483
Florida
1 review
0 helpful votes
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May 14th, 2020

My dog is not through the first jar but his breath is better and he is much more alive. I an excited to see how he progresses. I have told some friends who hav also purchased from you and their dogs are happy too.

Thumbnail of user staciey3
Tennessee
1 review
0 helpful votes
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May 13th, 2020

I bought this product in hopes that it would help my senior dog with his arthritis and prevent health problems. After the first week on Nutra Thrive, he was moving much better. After 2 weeks on it, he was climbing stairs he hasn't been able to get up for years. He also has a spring in his step!

Thumbnail of user jaredf58
Utah
2 reviews
0 helpful votes
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June 18th, 2020

I have a 2 year old lab, Lucy who was constantly scratching. We decided to add the Ultimate Pet Nutrition to our dog food. She has been on the formula for about a month now and we have seen dramatic improvement with her scratching. Thanks so much!

Thumbnail of user lynnc343
Florida
1 review
1 helpful vote
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April 25th, 2020

I have 3 dogs and 2 love it. 1 does not and turns her nose at it. We tried it adding water to her kibble and with canned food, even green beans. She's always been a fussy eater and has a sensitive tummy so we stopped trying. The other 2 can't wait for their breakfast. I have gone through 3 jars and seen a small improvement so far, so I ordered another 6. They are all seniors so it can only help them.

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Shayne V.

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