On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Umobix has a rating of 3.8 stars from 227 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Umobix most frequently mention customer service, phone tracker and real time. Umobix ranks 1st among Parenting sites.
We monitor reviews for authenticity
It was the best experience with customer service that I have been got. Manager Adam help me to choose the type of subscription end show me all advantages of the service.
I was happy to see the location of my wife.
This is the BEST phone tracking app. And Best customer support, they work 24/7. Always fast to answer and solve any problem. Adam, went above and beyond to help me out today. My app runs very smoothly and has everything I'm looking for.
Пользуюсь программой 3 месяца очень нравится программа Umobix Отзывчивые операторы спасибо Оператору Анна
Umobix has the best service but I always look forward to Alexa from umobix to be by agent she is great! Alexia knows her job. Deserved a raise
Alexa from Umobix was fantastic and plays an important part on why we stuck it out with the installation hiccups. We kept running into an error (user) and she stood by us on chat for almost 2 hours. We are up and running now and everything looks as promised. I will say that customer service alone is what kept us moving forward rather than simply giving up. Thank you Alexa.
The customer service representative was
Alexa she was fast smart and helpful,
Not only easy to understand but also understood me
I liked everything. I was monitoring my wife! Now I know where she spends my money! I liked seeing the location and history of the browser from her phone.
Thanks to the manager Adam, he helped me set up the program and calmed me down.
Покупал подписку 3 месяца. Очень нравится приложение. Хорошая служба поддержки спасибо Оператору Матвею
Might have some slight compatibility issues if targeted device in an iphone but other than that so far seems as a good service. Kris Jenner did a great job in support communications.
C'est appli est génial on voit tout les messages et sa nous permet que ce soit plus simple pour moi de voir sans avoir accès visuellement à l'appareil cible merci encore
Had great support and feedback from Timothy Johanson from Umobix. He was quick and very responsive in answering my questions - which i really needed fast. Happy with his service today
5-stars to Timothy, From Australia :)
I have nothing but good things to say about this tracking app. I'm able to monitor everything on my child's phone. There's been a few minor hiccups but overall I endorse this app.
I've tried numerous companies that have similar products. So far this product is the best bar none. My only qualm is the battery life post installation. The customer Service is absolutely stellar. Really don't go wth any other company.
Certe il y a eu beaucoup de soucis ces derniers mois mais la surveillance des applications est active. Les webmaster interviennt également quand il y a un problème. Parfois ça prend du temps surtout dernièrement mais le bug a été important donc certainement que le temps de réparation à ete proportionnel à l'empleur du bug. Aujourd'hui Timothy d'umobix a été très reactif à mon problème et l'a résolu. Merci. Quand le souci est important on me propose une prolongation gratuite de mon abonnement. Il me reste juste à vérifier que c'est bien fait. A ce jour je devrais être à 4 semaines supplémentaires. Je vais vérifier. Je suis tout de même satisfait de l'application même si tout n'est pas encore parfait
Victoria was very helpful in addressing the concerns and very knowledgeable. Had a great experience in resolving my issues. Thank you
Alexa is very helpfull and she gives very good support also.
6 stars to Alexa
There was many question to start with, but she helped me quit good.
Amazing app with great customer service! Alexa and some other assistants have been amazing help when I have any questions. Quick responses & super nice! The app itself is literally a life saver too. I paid for a year's worth and was worth every penny. Recommend to anyone for sure!
Alexa with Umobix helped me get my child's phone set up with spybubble after I tried several times and was already very frustrated. She remained patient and helped me work out the bugs and complete the process. It takes a big person to work in customer service bc by the time a customer contacts you, they're usually already irritated, so good job Alexa and thank you :)
Wonderful app it does everything and more. I was skeptical about it untill I saw it with my own eyes
I bought paid for this in January. It has taken a long time to get this app installed but after 3 support people, Adam Roth finally was able to encourage me to get this going. I have yet to see what I'm able to view but so grateful for the help today!
Answer: Hi, Tracy I To ensure you receive the most up-to-date data, we recommend performing a daily backup on the target device. Data synchronization depends entirely on how frequently the device is backed up. Regular backups help keep your information current and accurate. Best wishes, UMobix team
Answer: Hi, Matthew O After installation on an Android device, you can remove the icon from the menu. We know that tech-savvy kids can spot the icon right away. For iOS devices, the installation process does not include downloading the app on the device, so there won't be any icon in the menu. Best wishes, UMobix team
Answer: Hi, S.Elizabeth g. Thank you for your question! While we strive to provide the most accurate location data possible, it may occasionally vary slightly due to factors like GPS signal strength, Wi-Fi availability, or the phone's current settings (e.g., disabled location services). If the target device has a strong GPS connection and stable internet, the data is typically very accurate. However, minor inaccuracies can happen, especially indoors or in low-signal areas. If you have concerns about specific results, feel free to reach out to our support team—we're here to help!
Answer: Hi, ELAINE S At the moment, we provide customer support exclusively via live chat and email. Our team is always ready to assist you quickly and efficiently through these channels. Let us know how we can help!
Answer: Legit company that is ridiculous & I've never been treated so poorly or ripped off so badly
Answer: Yes, the manager told me that is undetectable. On my target device I really don't see it.
UMobix is a brand new no hogwash parental control app, that allows you to monitor target phone activities, such as SMS, Calls, GPS locations, Facebook, WhatsApp, Keystrokes, Instagram and other.