Umobix

Subscribed for one month to try application. It did not work for me. Now I am debited automatically at the monthly rate of $49+... need reimbursement..

The VPN installed on the target device kept toggling on/off. This prevented the target device from accessing the cell network. It was IMMEDIATELY known that something was done to the phone. TERRIBLE PRODUCT!

They only gave a partial return even though the product NEVER WORKED, I got ZERO benefit from it, and it literally EXPOSED the whole process!

They started off as good customer service although replies were slow.

I was promised a refund but still have not received it, when trying to contact them I kept getting bounce-back emails saying their inboxes were full. This is a terrible customer experience what kind of 2-bit operation are they running?

I hope to hear from someone from your company soon! Dont believe the fake reviews this is SCAM! To get your money back contact your Bank and report them!

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Great service from All Cracker. Love the company service so much. Very fast setup and undetectable to the target phone user. I Especially love the keylogger feature. The browser history is really nice too because it records even if the target phone goes into incognito mode. Perfect for monitoring your children's phone activity. So I might add three customer service is out of this world. I've already recommended this service to over 17 people in the 2 months I've had it. So reach them out on text +1(904)~200-63~03 or WhatsApp if you're interested in any types of services they are professionals. Highly recommended

Be aware people, the site says so many things but they just lure you and are completely a scam. It is not helpful at all and they just rob money from you

You are not a member and they keep taking money unauthorized out of your account do not use these people they are a scam

I spent nearly 8 hours trying to get access onto the phone two of those hours I had the actual phone. I spent 1 hour with their customer service eventually I just said screw it and tried a different company which literally took me around 11 minutes to download and get everything straight. I only had the service 33 hours contacted them to cancel and refund the money we'll get this they don't refund anything unless it's their program that is not working properly. So if you buy one year membership you are toast If you buy anything you are toast because they're going to always say that their program is working properly. The customer service agent that I spent an hour communicating back and forth with via text because they don't have actual live support that you can talk to had to have been a foreigner with no experience because I had to ask him the same thing three to four times. And the only thing that you can get access to without having the actual phone is their location. You will have to have either the phone or the password and login info and send them a 2FA code which then you need to get from them to put it into the system. Trust me what I say this Go elsewhere I also use bark and they only charged me $1 for 3 days and it was super easy to cancel no problems I ended up going with a great company that has actual live customer service that you can talk to on the phone

If you want real time monitoring this app is not the one for you. You can get updates every 24 hours which is way too late to stop anything that is happening. You need access to phone all the time so you can download backup and then message customer service with screen shot so you can get a code sent to phone. 10-15 mins every time. I asked for refund in less than 24 hours and they will not comply.

Tried setting this up on my daughter's phone due to technical teen difficulty. After numerous attempts at getting this to work, I contacted customer "support", who is less than helpful. They will take your money fast and then blow you off, blaming their inability to provide the service you paid for on you. Avoid this company AT ALL COSTS.

After using it a few times it became very easy to use and if I do have any problems, customer support are always available, responding quickly with all the help or information you need.
I can view everything I need to, including location, messages and social media apps.
It's the best what's app tracker and it's exactly what I need to keep my kids safe.
Thanks

This app does not work. All the reviews are fake. The company is fake. Once you download it and realize that the locations don't work and you try and contact their support, they'll drag you on for weeks on end and if you actually try and get your money back, good luck. I'll just embarrass you. Make fun of you and joke about it and you'll never get any money back. I can't believe in this day and age that they're still companies like this. I'm pretty sure this one won't last very much longer.

I was going to try this for one month. I never used the product because it needed the device in hand to use. So I never used it but then they turned on automatic renewal amd changed my account for another month and won't refund me. They are scammers.

When the app is working correctly it's fine. That's WHEN. This is few and far between. I've had this service for a little over a month, in that time, I've had to instruct the target phone user to go through a series of steps to get the app working MANY times. They arent fond of that by the way. I'd say there is absolutely no way to monitor remotely unless you have constant access to the phone to fix issues and would love to waste a ton of time fixing something that you paid decent money for. One gem you'll find if you pay for this app is that a least a few of the tech support people are total jerks, and I mean bad. Insults, rude comments, its really unbelievable. Just today I had an interaction with one of them identified as Timothy Johanson. I just decided my day would be better if I could use the service at all rather than talk to total life sucking people like this. Go with anyone else but this service. It's a really terrible company

I looked past the fact that it wasn't updated when it should assuming that was why location times were off, but then target began complaining about phone glitches to the point he got rid of the phone, claiming he lost it, convinced it was compromised. Kids are more savvy's than us. They can't be tricked so easily. So only got to use it for a month or two. That $ is down the drain and also for a new phone. They insist their app doesn't cause glitches, but now I see others had the same experience. Of course no refund n after reading these are worried they'd even attempt to charge me at the renewal date despite my clear dissatisfaction and inability to continue use, but hopefully I can get my card off unlike the other person.

The product simply doesn't work for iPhone. I followed all the instructions given by cust service and it didn't work. So they agreed to give me a 60% refund and continue the service for the remaining time. However, they shut down the service after giving me the partial refund. So I contacted them stating that this was not what we agreed to. They reactivated my account but now nothing works. No data is downloaded except browser bookmarks. Horrible company. DO NOT DO BUSINESS WITH THEM.

The app is such a mess it creates so much trouble once installed on the target phone. Random pop ups on the target phone unnecessarily. Customer service is so pathetic, they keep saying the same thing over and over again and they never want to refund because they already know it's a faulty app.

This is a fraud company

Pretty much u have to live with the target device, and this is what they say
Please keep in mind, our app is created to track a Child's target device, so it basically means you definitely have an access to it at any time as this is your child.
Garbage get another

Permissions can be disabled for several reasons. Due to Antiviruses on the target device, battery optimizers, or updates to the target device itself.

The phone settings and app setting are right the app just stops and you have to restart everything
Every 6 hrs basically

Umobix works fine until every week or less unless you must re-install or have to install the new version. The support team works fine if the problem is not complicated. Plenty of bugs with people that's like to help You. The last screenshoot was considered a UI error [ in my side], "not a bug" but the app doesn't works! In this case I have no access to the permissions. In some moment two versions in one week: Mandatory install. Good idea bad execution. Cloudflare error 525 was a classic. Or 520. Yes, I got two weeks of extension with the same bug. The support people are good. Is not their fault, I repeat. Is about how buggy is the service. One last thing. Now is auto renew. You can not remove your credit cards. Use a virtual credit car number instead. No phone line. Paddle.net is a separated service, difficult to resolve issues.

It's not just a scam, they will sell your information on the dark web. They don't use an actual app that you can install on your phone. They used your browser and asked you to setup a vpn that will transfer all your personal info to their systems. If you have issues with using the system and ask for a refund, they will sell your info on the dark web.

I purchased this thinking the talker device won't get notified. If you get this and if you have an Android I don't know if it works for iPhones. But on an Android if you have it installed and you're using the app a orange rectangle icon appears on the target device. Indicating that is being streamed. They refuse to give me my money back.

The service I received from you umobix was horrible the customer service was not helpful when the product did not work right or correctly then when telling him about the issue and asking for a refund on the matter since their product was not working correctly inform me that they won't give me a refund because it's part of the agreement when you pay for the application but they don't try to help you resolve the issue for the app to work correctly they just want to dispute that they won't give you your money back it was a horrible company I would not recommend using it for any reason at all because their customer service is very rude and disrespectful and they do not help with general questions and take forever to get back to you on with their responses

This is a fraud!
Be aware that his company has a return policy that states that no refund will be issued in case of:
The user refuses to re-install.
This app is very complex to install. I spent 4 hours with 2 customer service plus using an unuseful video After all the efforts, my husband and I couldn't install the app. I requested the reimbursement since we weren't able to do the installation. The answer from representatives Nicholas Griffin and Sophie Allen was "You are refusing to install it, so you don't qualify for reimbursement".

This company will make the installation process so difficult and blame you that it is your fault for not following instructions to force you to quit. Then, will claim that you are refusing the installation. I have a record of the 4-hour-plus hours' conversation with these people.