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    UnbeatableSale

UnbeatableSale

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Overview

UnbeatableSale has a rating of 2.3 stars from 183 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about UnbeatableSale most frequently mention customer service, and tracking number problems. UnbeatableSale ranks 604th among Discount Shopping sites.

  • Service
    62
  • Value
    58
  • Shipping
    59
  • Returns
    29
  • Quality
    131

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Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
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Reviews (183)

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customer service (30)
Thumbnail of user valerieb462
Wisconsin
1 review
0 helpful votes
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June 2nd, 2021
Verified purchase

I had issues upon making the original order, but customer service reached out and is rectifying the issue. I will update this again after everything is fixed!

Reason I chose this business:

Only place I could find the item I needed that ships in a timely manner

Service
Quality

Date of experience: May 3, 2021

Thumbnail of user virginiap418
Illinois
1 review
0 helpful votes
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April 29th, 2021
Verified purchase

The quality of the materials used to build these items is solid and very well built, the colors are beautiful. I would order these again if I needed a second set.

Reason I chose this business:

The items were of the size, quality and value that I wanted.

Quality

Date of experience: April 29, 2021

Thumbnail of user garym1229
Colorado
1 review
0 helpful votes
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April 4th, 2021
Verified purchase

Overall it was a quick and painless experience but the level of communication and site policies and honestly your reputation scared me

It worked out though

Level of communication was poor

Service
Quality

Date of experience: March 5, 2021

Thumbnail of user jeft4
GB
8 reviews
0 helpful votes
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April 18th, 2023

I have been an UnbeatableSale customer for almost 8 months, and I am completely devoted to the service. Their items, service, and timely delivery never fail to satisfy me. When you contact their customer service, they respond quickly to your inquiry.

Date of experience: April 17, 2023

Thumbnail of user susann378
Illinois
1 review
0 helpful votes
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March 31st, 2020

I purchased Wine Away through Walmart from Unbeatable Sales. They charged $15.00 for a 2 ounce bottle! Evergreen Labs, who makes Wine Away, charges $21 FOR 2 PACKS OF 12 OUNCE BOTTLES. I filed a complaint with Walmart for representing Unbeatable Sales on their web site. They are a rip off!

Date of experience: March 1, 2020

Thumbnail of user lorieb35
Pennsylvania
1 review
0 helpful votes
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December 15th, 2020
Verified purchase

We got our sons matching rings for our late sons ashes, they were more beautiful than I expected. I was blown away! The prices were reasonable as well.

Reason I chose this product:

Our 24 year old son passed away and we wanted his brothers to have matching cremation rings.

Value
Shipping
Quality

Date of experience: December 15, 2020

Thumbnail of user tammras
Idaho
1 review
0 helpful votes
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May 2nd, 2021
Verified purchase

Great experience. Was questioning my decision to purchase when I researched the company but I had nothing but a good experience. My product came in 4 days and was exactly what I purchased

Reason I chose this business:

Rakuten cash back and best pricing available

Quality

Date of experience: May 2, 2021

Thumbnail of user cb662
Michigan
1 review
0 helpful votes
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March 16th, 2021
Verified purchase

I have always had excellent service with UnbeatableSale. I am happy with my purchase because it is a product that I have purchased before, and used and like very much.

Reason I chose this business:

They had the product that I wanted and I am happy with my purchase.

Quality

Date of experience: March 16, 2021

Thumbnail of user bodib
California
2 reviews
0 helpful votes
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March 15th, 2021
Verified purchase

The items was a good price (Cheaper than Amazon) and was still shipped pretty fast and I received the item in good condition. I give this company an A+

I asked to confirm the color of the item because the item description once I confirmed the order said grey, but I thought I purchased black. The customer service rep sent a not to the warehouse and they confirmed the item was indeed black. This was great customer service.

Reason I chose this business:

It was a good price on the chandelier.

Service
Quality

Date of experience: March 15, 2021

Thumbnail of user stevens1384
Florida
2 reviews
0 helpful votes
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January 9th, 2021
Verified purchase
• Updated review

This product is the best in the industry and once you install it you just add the refill cartridge and you have 2 months of sweet smelling air. No mess and no spill.

Reason I chose this business:

Earn miles through aadvantage eshoppinp on American Airlines

Reason I chose this product:

Earn miles through aadvantage eshoppinp on American Airlines

Value
Shipping
Quality

Date of experience: January 9, 2021

Linked from my American Airlines eShopping website...
October 9th, 2020
Verified site experience
• Previous review

Linked from my American Airlines eShopping website to earn points on sale. Ordered the product I searched for and your company came & was the best option. Quick Ordering process and sign up and very easy to understand website. May use again for medical supplies.

Reason I chose this business:

Earing Amercian Airlines Points

Date of experience: October 9, 2020

Thumbnail of user susans3150
New Jersey
1 review
0 helpful votes
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April 8th, 2021
Verified purchase
• Updated review

I got my order quickly, however, I was sent open box, not new. I was never told I would be sent open box. I don't purchase open box as I've always had issues.

Reason I chose this business:

I had ordered one previously through Amazon that came from UnbeatableSale and was very happy,

Quality

Date of experience: April 8, 2021

Good price fast order
April 1st, 2021
Verified site experience
• Previous review

Date of experience: April 1, 2021

Thumbnail of user cindyh1029
Minnesota
1 review
0 helpful votes
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May 22nd, 2022

I ordered two outdoor dining chairs, Tortuga LEX-13T Sea Pines Tortoise, to match chairs we already had. When they finally came, the chairs were the wrong color and missing the cushions. After calling and wanting the correct chairs sent, I was told that color of chair is no longer available. They offered a discount. I agreed to the discount but still needed the cushions. I was told the striped cushion that was pictured was no longer available. I had to pick something totally different. If you go to the website today, THE CHAIR WITH CUSHION IS STILL FOR SALE ON THE WEB SITE!. I personally think they didn't want to deal with return shipping of the large items. VERY disappointed with the whole process I placed the order on 3/17 and cushions finally came on 4/22.

Service
Value
Shipping
Returns
Quality

Date of experience: April 22, 2022

Thumbnail of user jonathanl278
Jonathan L.
1 review
0 helpful votes
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April 8th, 2021

Extremely poor customer service and I highly advise you to get it from a different vendor or just find it on amazon for a more efficient way to get a small replacement part. I recently ordered this item and received two boxes, one with motor and the other with the awning assembly parts; but someone somehow forgot to include the awaning Fabric and the Fabric accessories. I have all the parts fully assembled here and now I'm just waiting for the fabric parts which I attempted to get a replacement for through Walmart chat services which redirected me to this third party seller (UnbeatableSale.com) who are now asking for pictures of the boxes that Fedex delivered (which is my recycling bin) and also mentioned it would take up to 10 days to submit the claim and may require Fedex to do further investigations for a small part. The moral of the story is not order big items for unknown sellers like this unbeatable dot com one. Just another reason why people chose Amazon because of no hassle/bs/convinient quick and easy refunds/replacements/exchanges. I have gone ahead and ordered a replacement fabric myself and had to pay extra out of pocket expenses because someone lost my fabric parts. As a customer I am very unsatisifed that I have to sit here and wait for one missing piece before I can finish this assembly and install we were all so looking forward to having up and ready for use.

Date of experience: March 9, 2021

Thumbnail of user calebv16
Pennsylvania
1 review
2 helpful votes
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June 6th, 2019

I ordered a poopy pouch pet waste station kit from sears.com. I received the item and the only piece that came was the dispenser. It clearly stated on the website that it was the whole unit garbage can, pole and the dispenser etc. I called your customer service phone number. I talked to your customer service supervisor (Donna?), she was very arrogant from the start saying it was a mistake and they did not have the product in stock to give me. They would have to refund my money and I have to return the product. I got off the phone and checked your website you did have the product in stock that was the same on sears.com the lady lied to me. So I called her back and told her about it and she said she could not honor it and could not send me the rest of the product I ordered. She was saying that it was a mistake. I told her it was false advertising, it was not my fault that it was the wrong price. Most stores honor there mistake. I worked in retail for over 10 years we always honor our pricing mistake. I am highly disappointed with my experience I've had.

Date of experience: June 6, 2019

Thumbnail of user brookeb223
Arizona
1 review
0 helpful votes
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April 5th, 2021
Verified purchase

I received the wrong color I ordered. I wasn't too upset until I tried calling customer service and got hung up on, I then emailed and never heard back until I received this one.

Got hung up on and ignored

Service
Quality

Date of experience: March 6, 2021

Thumbnail of user carolinec252
Arizona
1 review
0 helpful votes
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January 5th, 2021
Verified purchase

Pop up offered 10% off before I closed out the website. However the discount was not applicable on items in my cart. Very disappointing.

Reason I chose this business:

Price and convenience

Reason I chose this product:

They were what I was looking for

Value
Shipping
Quality

Date of experience: December 6, 2020

Thumbnail of user eds787
California
1 review
0 helpful votes
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May 12th, 2021
Verified purchase

I tried twice with no luck, contacted customer service they stuck to there guns so I ordered again and you know it got the right part this time

Great people, even though website description was wrong.

Reason I chose this business:

They sent coupon after the first return

Service
Quality

Date of experience: May 12, 2021

Thumbnail of user josephinec183
GB
3 reviews
1 helpful vote
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October 18th, 2022

Good quality & great service, whenever i place an order. Always deliver on days requested & helpful / polite delivery team

Date of experience: October 18, 2022

Thumbnail of user mandya67
GB
1 review
0 helpful votes
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April 21st, 2021
Verified purchase

You can never get through to customer service and items are not shipped on time or they are randomly cancelled

No answer ,.,,,

Reason I chose this business:

I was looking for cheaper prices but they not worth the hassle

Service
Quality

Date of experience: March 22, 2021

Thumbnail of user clarkv11
California
1 review
0 helpful votes
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February 11th, 2021
Verified purchase

Unbeatable lived up to their claim: product was very reasonably priced; product delivered on schedule and in appropriate condition.

Reason I chose this business:

Nice pricing; very good communication.

Quality

Date of experience: February 11, 2021

Thumbnail of user brendal773
Florida
1 review
2 helpful votes
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May 29th, 2021
Verified purchase

I received the incorrect item. I'm still working with customer service in hopes that the error is corrected.

So far is good but the issue hasn't been resolved yet.

Reason I chose this business:

The item I was looking for was sold out in other places.

Service
Quality

Date of experience: April 29, 2021

Thumbnail of user cinhawks83
Canada
4 reviews
1 helpful vote
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October 1st, 2022

I ordered multiple items every month at first I only purchased what I need but now I found many useful items that I never knew from the start and the quality is good

Service
Value
Shipping
Quality

Date of experience: September 30, 2022

Thumbnail of user jeannes441
Ohio
1 review
0 helpful votes
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December 16th, 2022
Verified purchase

Placed an order for 9x a puzzle. Received 1 puzzle wrote them was told they contacted the warehousing they were looking into it. With in 24 hours I had sent them pictures of what was sent. I was then told that they would ship the raining 8 items. It has been over a week since I received my 1st item and almost a week since I was told I would receive a tracking number I still have no tracking number and when I ask them all I get is I will be in touch when I have tracking and thank uiu for your patience. I told them I needed the rest of myborder by the 14th did not happen. We just had our family Christmas party and because some family live out of town I have to special ship their Christmas presents at extra cost to me because pf their mistake and unwillingness to expedite the rest of my order rapidly. I will not shop with them again this my 1st time ordering with them and it has been a bad experience I do not recommend shopping with this company. This all started on December 3. It is now the 16th of December not happy

Tip for consumers:
Do not do it. They are slow to fix their mistakes

Products used:
9 puzzles

Service
Value
Shipping
Returns
Quality

Date of experience: December 16, 2022

Thumbnail of user jeffb1335
Colorado
1 review
0 helpful votes
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February 18th, 2021
Verified purchase

Got a call on Sunday to double check order. Dave (I think) helped reduce shipping cost, had nice conversation. I WILL NEVER DO BIZ WITH AMAZON, and SOB Jeff Bezoo.

Got a call on sunday, Dave helped with order shipping cost. Great guy!

Reason I chose this business:

1. Great products.
2. Fair Price.
3. Fast Delivery!
4. Great Customer Service.
5. Not Amazon! Censoring parlor social media, books informing the public about the Cov1984 experimental DNA therapy/Vaccine. See PlandemicSeries.com Book "plague of corruption"

Service
Quality

Date of experience: February 18, 2021

Thumbnail of user rainah
New Jersey
3 reviews
30 helpful votes
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March 24th, 2017

I went to walmart.com, ordered 3 items. Believing I was ordering from walmart.
2 items came in on time. The 3rd was taking forever. It was a gift and I was starting to worry. I contacted walmart and they told me it was a 3rd part sale.
I asked to cancel the order. They told me they could not do that, to contact unbeatable sale myself. I did. I asked when my item would arrive?
I was told, it was not even processed yet, so it would be some time. I asked to cancel the order. I was told " We have a no exchange, no return, no cancel for any reason policy" I asked them, really? What if its broken?
She again stated the No refund. Ect. She then told me as a one time deal, she would cancel the order, since it was not processed at that time. I thanked her. 2 days later BOOM its delivered.
I called and said, I recveieved an email of cancelation, why did I get the item? No answer to that. Turns out... I jinxed myself, my item was broken. So now I have a broken item that I cant give as a gift OR use.
Walamrt refused to help, and unbeatable sale is a rip off business. The BBB is FILLED with complaints exactly like mine, only some people were able to send theirs back and then got charged a "restock fee".
Unreal.Its hard to tell from my picture, but the door is broken (glass cracked and door wont close) and it hangs like you see it... crooked, kind of like the company.

Date of experience: March 24, 2017

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Thumbnail of user elif23
Eli F.
Typically does not respond to reviews

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