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UnbeatableSale has a rating of 2.3 stars from 183 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about UnbeatableSale most frequently mention customer service, and tracking number problems. UnbeatableSale ranks 604th among Discount Shopping sites.
This company does not typically respond to reviews
4,423 reviews
I ordered a bright colored 6-pack bra set from Walmart.com, from UnbeatableSale, a third party. I didn't think much of it at the time. The order said it would take a month to get to my home. The shipping details didn't update at all, but the items came a week later.
When I opened up the package, I received a 6-pack bra set alright, but the colors were so dark and they were not the same colors I was expecting. Instead of the regular bra formality, I received bras that had a front buckle racer back and I've never heard of that in my life.
Since it was a third party seller, I can't go to Walmart and return it. Apparently, Unbeatable Sale has another third party working for them, 'The City Fashion,' which I'm guessing is one of their warehouses.
I left an email that following Thursday, and then I tried to call again in the morning. Someone said someone would take care of this order, and get back to me within two business days. They said they would get back to me by Tuesday. It's now Thursday of the next week, and I had to call them up and see what's going on. I was left on hold for at least 10 minutes, and then someone answered the phone. They said that they will send a representative a message to update the order and that they were trying to send the correct item from the warehouse. They said the offices were closed today (October 5) because it was a holiday and the office will reopen on Monday. I checked online and there aren't any government holidays observed in America on October 5th.
I'm going to be on the third week, waiting to return this item.
They sent the wrong color, and type, but it's the right size.
I don't want to order from them again if I'm wasting my time trying to resolve an issue that was their fault.
Date of experience: October 5, 2017
The package came a lot sooner than expected. The process was very easy and I got everything I wanted for my rabbits!
Date of experience: December 20, 2020
The most hassle-free method of purchasing goods This is the best way to shop because it is quick, easy, and safe.
Date of experience: January 31, 2023
Good, delivery within a few days. Was just beginning to wonder when it might arrive when it showed up.
Product availability, competitive price.
Date of experience: March 30, 2021
Lost my first time user data entered, wouldn't go to next order step, reason unclear
Online price comparison
Date of experience: March 23, 2021
I didn't get the expected delivery date - really wanted it but was very happy with the speed of delivery
Hard to contact service
Saw the item on Walmart.com thought I would cut out the middle man. Same price here but I hope for better service
Date of experience: March 19, 2021
I couldn't get the expected delivery date - really wanted it
Saw the item on Walmart.com thought I would cut out the middle man. Same price here but I hope for better service
Date of experience: March 12, 2021
First order got lost by Fedex, however within a couple days all was well and order was received.
Second order got to me in efficient time.
Sent email regarding lost order. Within a couple days the order was delivered.
Date of experience: March 23, 2021
I ordered a red hardhat and got a white one instead, and it's to late to reorder it for Christmas so I'm really disappointed with my order.
Date of experience: December 17, 2020
I purchased a 36" mirror and received it within a week. The mirror was packaged incredibly well and it arrived not only promptly but safely.
Very prompt and professional.
Unbeatable Sales offered me a price which was 50% less than the purchase price in a major consumer store.
Date of experience: March 15, 2021
Was shipped a bench f with no padding or one shred of protection so of course the bench was damaged.
Date of experience: October 28, 2020
This was a great purchase. Pots are high quality and a great price. Could not be happier with this deal!
Date of experience: November 7, 2017
The worst product. And to get a refund I have to make sure it's in resaleable package. I had to open to use.
Tip for consumers:
Don't
Products used:
None
Date of experience: July 25, 2022
First time customer. Received excellent timely customer service communication. Had one issue that was addressed quickly by customer service
First time customer. Purchasing bulk quantities for workplace
Date of experience: May 18, 2020
Their platform is easy to use their support is always responding to my follow-up calls and message fast shipping and affordable price
Date of experience: October 20, 2022
Great! I found just what I wanted at a great price! Was exactly what I was expecting it to be when it arrived! Will be shopping here again for sure!
Because they had kids cowboy boots at a great price! Loved them when they arrived!
Great price, the right look and size I needed
Date of experience: December 22, 2020
Great! I found just what I wanted at a great price! Just hope it ships in time for Christmas!
Not sure, new place for good deals I guess!
Date of experience: December 15, 2020
This is the worst company which wont refund, exchange or satisfy most customers.
Dont waste your money. Buy somewhere else
Date of experience: May 25, 2018
Delivered worng part and kept my money for over a month! Don't bother with these unprofessional people!
Tip for consumers:
They keep your money for over a month after they ship something you didn't want!
Products used:
Wrong product delivered!
Date of experience: January 6, 2023
Checkout forms could be better on mobile device. Discount code didn't work, but customer service corrected the situation in a very timely manor.
Date of experience: August 24, 2020
Had what I needed in stock and were able to price match with the competitor (who was back-ordered). Very pleased!
Had what I needed in stock
Had what I needed in stock
Date of experience: July 20, 2020
Limited customer service hours. Phone answering & live agent on internet from website both non responsive
Non responsive
Rakuten recommend. Never again.
Date of experience: March 20, 2021
I wasn't sure if this was a scam site or not but it's actually legit. Very prompt shipping and I've always gotten the best prices.
Date of experience: May 28, 2022
I bought 20 cameras and got 10. They said it was a mistake and labeled wrong. Not my fault, my receipt says case of 20 cameras bought. Instead of honoring their wrong doing, i got transferred around over 11 days and offered only 50% my money back (which is not an unbeatable deal for 10 cameras) all i wanted was for them to send me my 10 other cameras for my wedding and say sorry THEY messed up. They do not honor their company policy about labeling things honestly and i had to contact them OVER AND OVER. Even when i left a message for * the apparent supervisor, i NEVER got a call back and i marked it urgent (as i said, these are for my wedding)
Now after being ignored by * via email after telling him all i want are my 10 more cameras, i finally got upset enough (about 5 days ago) and said just give me a 50% refund. STILL WAITING ON MY REFUND OR 10 CAMERAS FROM UNBEATABLESALES.COM
I plan to tell everyone how horrible this company is. I have receipts and screen shots of their policies
*Personal information redacted by admin
Date of experience: May 15, 2017
Sent wrong item, month later still waiting to get it resolved.
DONT WASTE YOUR TIME OR MONEY. RIP OFF ARTIST
Tip for consumers:
Dont
Products used:
None, wrong item can’t use
Date of experience: June 1, 2021
Fast and dependable... great new experience on time fast delivery. Thanks!
She explained everything clearly and dio followed up with me .
Tried something new to shop, I will shop more often..
Date of experience: May 5, 2021
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