Overview
UNice has a rating of 4.5 stars from 716 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with UNice most frequently mention customer service, great quality and fast delivery. UNice ranks 2nd among Wigs sites.
Instant Feedback
Love this site. I get my bundles and wigs from here and i love them. They dont have a smell and they come super soft
It didn't look much like the models, and the bangs don't have much hair, and it is shedding. The wig cap is small for my head.
Pleased with the communication received in regards to delivery process.plus happy with the item purchased
No issues or concerns with the process of purchasing. Hope product ordered is good
I love the wig. It looks and feels natural. The only issue I have is I bought it too short. I wish I got the 18 inch.
Website was easy to navigate and products arrived quick with no hassle. Beautiful hair and quality and easy to wear.
I love a site that's easy to use. Checkout was simple. Good job.
My overall experience is great so far. The hair had little to no shedding and smell. Will order again
Great customer service. Help solved problem immediately and was very kind. Would recommend to order from here.
Great products, will order again soon. I received many compliments on my hair.
The product came completely different from what I expected, shedding a lot of threads. And with a very strong smell.
Hi, Ana, we are so sorry to hear that, but we can promise that the hair we sent you is 100% human hair, you can even do the test. And we never put any chemical production on the hair. What we put on is only regular shampoo which has no harm to our body. But if you don’t like the hair we sent, returning is totally accepted.
By the way, we found two orders you made, we don’t know which one you were talking about, so our specialized service customer will talk with you by email directly asap. If you have anything else, just let us know, we will help you out asap. And because what we pursue all the time is our customer’s satisfaction. Pls trust that we never want to upset you in any way!
Sincerely,
The UNice Hair Team
We believe perfect hair is a reflection of confidence. Confidence makes you feel empowered; it is part of how you express yourself. Because UNice understands how you wear your hair, we provide the most comprehensive options to suit your style, whether for a girl’s night out or a professional meeting. You CAN NOT BE DEFINED and should not be limited.
Works of art are what we create. We devote significant resources to technological innovation and product development to meet your evolving needs. Our hair is fuller and lasts longer, groomed using industry-leading methods to produce the best natural look and feel. Our HD lace cap uses only Swiss lace, hand-sewn with minimum knots, offering the most comfortable and breathable option on the market.
- Visit Website
- Culver City, CA
- Edit business info
Business History
UNice has a strong supply chain management system to meet huge demand. We have 20,000 square meters factory, and 4 warehouses in 4 countries-the U.S., China, Nigeria, and France to provide the most efficient distribution services for customers worldwide (Shipping from the U.S., deliver within 3 days; Shipping from China, deliver within 5 days).
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi, Olivia, we are so sorry to hear that, but our cap size for the wig you ordered is average but adjustable. If it doesn’t fit on you, returning for exchange or refund is totally accepted. And we have great returning policy, and our specialized service customer will contact you to help you to return asap. And we indeed thanks for your liking about our brand in the first place. If you need anything else, pls contact us freely.
Sincerely,
The UNice Hair Team