Overview
UNice has a rating of 4.5 stars from 716 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with UNice most frequently mention customer service, great quality and fast delivery. UNice ranks 2nd among Wigs sites.
Instant Feedback
Great shopping experience will be back soon thanks for the prompt delivery
This company is great! Fast replies, great communication, understanding, and willingly to help with anything!
I ordered the V part contour wig and I am disappointed. This wig sheds badly. I just ran my hands through the wig and hair came out. Also, the length of the hair looks like 14?inches instead of 16 inches. Wig is very dense. I decided to give this company a second chance and I will never order hair from UNICE.
I absolutely love their customer service they always accommodate my needs & requests. I will always be a Unice girlie
I received my 1sr order so fast 12/05/2024. I love the hair very soft. I 1st thought it was thin because the hair I got from somewhere else is 180 density and this is 150. When I I compared the two Unice looks more natural it looks like my hair.
The best part I love is the way the cap is cut out around the ears so I can wear my glasses, and it fits go good that I can't tell I have any on.
I can't wait to take a picture this weekend for my 50th birthday party.
So far so good.! I'll have a better review once I recieved my item and have no issues and as long as my information is safe using this process.
The hair is soft. I've straightened it, curled it, waned curled it and received so many compliments. The shipping was fast and the customer experience was amazing! The wig I originally ordered was out of stock so they recommended something better and shipped it right out.
I love love love the quality of UNice wigs. I wore my new unit yesterday and received so many compliments.
The website was glitching but I was able to get through my purchase.
Very satisfied! The wig was delivered quickly! I cannot complain! Very easy to install wig pre everything!
Too much information dispersed throughout the site, going to different pages and re-carting same item multiple times made the experience a little daunting
Hi, Melaine, we are so sorry to hear that, but we never encountered such situation before. We are glad to hear your true feedback about our website, and we are eager to help you to fix the problem you had before. So our specialized service customer will talk with you by email directly asap. If you have anything else problem, just let us know, we will help you out asap
Please take our sincerest apology. Because what we pursue all the time is our customer’s satisfaction. Pls trust that we never want to upset you in any way!
Sincerely,
The UNice Hair Team
We believe perfect hair is a reflection of confidence. Confidence makes you feel empowered; it is part of how you express yourself. Because UNice understands how you wear your hair, we provide the most comprehensive options to suit your style, whether for a girl’s night out or a professional meeting. You CAN NOT BE DEFINED and should not be limited.
Works of art are what we create. We devote significant resources to technological innovation and product development to meet your evolving needs. Our hair is fuller and lasts longer, groomed using industry-leading methods to produce the best natural look and feel. Our HD lace cap uses only Swiss lace, hand-sewn with minimum knots, offering the most comfortable and breathable option on the market.
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- Culver City, CA
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Business History
UNice has a strong supply chain management system to meet huge demand. We have 20,000 square meters factory, and 4 warehouses in 4 countries-the U.S., China, Nigeria, and France to provide the most efficient distribution services for customers worldwide (Shipping from the U.S., deliver within 3 days; Shipping from China, deliver within 5 days).
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi, Daenielle, we are so sorry to hear that, but we checked your order, what we sent you is same with the one post online, it is 16inches Jerry curly wig, not 14inches. And we can promise that the hair we sent you is 100% human hair, you can even do the test. As usual, if our customer don’t like the hair they received, returning is totally accepted. So our specialized service customer will talk with you by email directly asap. If you have anything else, just let us know, we will help you out asap
Please take our sincerest apology, because what we pursue all the time is our customer’s satisfaction. Pls trust that we never want to upset you in any way!
Sincerely,
The UNice Hair Team