Overview
UNice has a rating of 4.5 stars from 717 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with UNice most frequently mention customer service, great quality and fast delivery. UNice ranks 2nd among Wigs sites.
Instant Feedback
Awesome love the prices. The unit was NOT 20 inches long. More like 16-18 inches. Disappointed with that but fast shipping and good quality
I. Needed a wig for a really big event but it turns out the one I ordered was low in stock. They gave me the next inch size up with no cost to me to make up the difference that's what you call good customer service!
The unit arrived in perfect condition. Communication with CSR was great very responsive. The color is amazing and the hair texture is so soft with no shedding or tangles.
I've always order from you guys and love all products thank you for serving me
Loved it! I got a u part kingly curly wig with drawstring. You all changed the game with this one
First time shopping on this website, so far so good.
After I received my package it did not look like picture as described.
The hair is extremely frizzy and hard to manage. It sheds a lot. I would not recommend. And I spent a lot of money but the quality was sub par.
Very easy to pay and receive my wig just before time at my address
I love Unice hair they never disappoint me I never had a bad experience with them hair is always soft and full
I'm a first time customer purchasing Unice hair. I missed how to add the code for the free lace closure to add with the bundles. I sent Unice a text, and they responded so quickly and nice. The person told me what I did wrong, and told me no worries and shipped the free merchandise. I am very grateful and satisfied.
We believe perfect hair is a reflection of confidence. Confidence makes you feel empowered; it is part of how you express yourself. Because UNice understands how you wear your hair, we provide the most comprehensive options to suit your style, whether for a girl’s night out or a professional meeting. You CAN NOT BE DEFINED and should not be limited.
Works of art are what we create. We devote significant resources to technological innovation and product development to meet your evolving needs. Our hair is fuller and lasts longer, groomed using industry-leading methods to produce the best natural look and feel. Our HD lace cap uses only Swiss lace, hand-sewn with minimum knots, offering the most comfortable and breathable option on the market.
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- Culver City, CA
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Business History
UNice has a strong supply chain management system to meet huge demand. We have 20,000 square meters factory, and 4 warehouses in 4 countries-the U.S., China, Nigeria, and France to provide the most efficient distribution services for customers worldwide (Shipping from the U.S., deliver within 3 days; Shipping from China, deliver within 5 days).
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi, Lillie, we are so sorry to hear that, but because our hair is 100% human hair, it needs deep condition from time to time. And we don’t know what the condition of the hair right now. So our specialized service customer will contact you through email to know about the situation in order to fix your problem asap
Please take our sincerest apology for the bad experience. And please trust that we never want to upset you in such way! If possible, could you pls offer us another chance, we won’t let you down this time!
Sincerely,
The UNice Hair Team