UNice

I have been satisfied with the quality and the reliability. I have only had one bad experience with this company. I really wish they would expand on colored wigs, but so far I have referred them to other people.

I ordered a wig. I was told that it was 80 inches and it was not it. It was unused, never worn as soon as I took it out the box I start crying. I had a wedding to attend. I tried to return it and you guys gave me an issue of returning the wig. You didn't give me a return label I will never order from this company again And I will let people know to never order from this company again

THE WORST HAIR COMPANY! DO NOT TRUST! Their customer service is absolutely atrocious. I ordered a wig from them on Ali Express that they had listed. After I purchased, they told me that the wig was out of stock and kept trying to make me take a wig that is completely different than what I ordered as a replacement. I kept saying no and they finally offered a refund. Every day they've been asking me what my details are to refund. The same details I've been providing. They are stalling and not trying to return my funds. I've now contacted PayPal and created a case against them! Still waiting for my refund.
SIDE NOTE: if you do decide to buy their wigs, I noticed all the wigs are cheaper on their Ali Express site. On their actual website, they're charging three times the amount! Rip off!

Item was never received! When I contacted them, they told me to contact the shipping company to start a claim because they said it was delivered. I Never received the item and the shipper is saying to contact the sender for any type of replacement item. They are not issuing a replacement item nor are they giving back my money. This is a horrible company!

On 6/10 I purchased two wigs from Unice, needless to say that today 6/20 my order is still in "Processing" status. I finally got in touch with their customer service chat, and they finally tell me that the 2 wigs I ordered are NOT available (could have told me if I hadn't reached out to you?). So they tell me to pick 2 more wigs that I wanted, once I did that, they wanted to charge me an additional $88 difference in cost along with $30 service charge! After going back and forth with them telling them they should waive any additional charges due to my inconvenience, they acted as if I said nothing but kept saying "dear when you pay, take a screenshot, and we ship other wigs to you" No ma'am, I don't think so, you are going to charge me additional charges for your goof up! Needless to say I requested a refund (fingers crossed) if anyone knows of a reliable website to purchase good lace front wigs, please let me know!

Thanks you very much! I like your prices and customer service though

I was browsing at their wigs and left a couple in my cart without finalizing the checkout. I can't even tell you all how much I was harassed by them. I got so many texts EVEN AFTER I told them to remove my number and e-mail from their lists. If I blocked one of their numbers, I got a text from the same person from another number. It was insane. It was harassment. If I had the resources to sue, I would have. Any thought I had to buy a wig from them was gone.

Don't give them your phone number.

I was looking through this website and put a item in the cart I didn't check out or buy the item. Later I found out that they had invoiced my PayPal account for €149 dollars do not trust this company I cancelled the invoice they sent to my PayPal account this happened more than once I won't be using this company at all. Scammers