Overview
UNice has a rating of 4.5 stars from 716 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with UNice most frequently mention customer service, great quality and fast delivery. UNice ranks 2nd among Wigs sites.
Instant Feedback
They sent me the wrong wig. Two of the same wig. How do I fix this?
I'm ordered a highlight 28in wig and I received a all black 16 in wig will probably not be shopping here again although the hair is beautiful and the lace is amazinggg but it is not what I ordered and I've been waiting a minute for my hair to ad
Guys! This is an honest review
Do not fall victim to these people, they are scammers, real scammers.
I ordered hair early August and it was never received, the item was returned to them by Dhl on the 30th of August; and up until now, they have refused to confirm that the item has gotten to them, I can't even track the return order anymore. I used a pay later option and was able to pause my payment but they keep telling me to pay and that when they receive the hair, the money will be refunded back to me. It's been over three months now and they are not saying anything.
These people are real scammers!
DON'T ORDER ANYTHING FROM THIS STORE!
Very pretty, hair sheds a little and is very soft and looks like my natural hair. The hair melts perfectly. I love that it was packaged nicely came with razor, band, and pen.
No contact info didn't want the wig i had in stock, i didn't find that out until i contacted them inquiring abt the delivery. Advertised 48 hr delivery it took almost 8 days
Great service, product as expected
Very pleased with my experience
This has been great! I'm sure the hair quality is Superb as well. There is absolutely no shedding! This was a great choice, I'm so excited its day 5 of my sew in and it hasn't even shedded.
Hello 🤗UNice yes I absolutely love you have a customer for life with me, and I love my unice robe.I will recommend you all to all my family and friends. 😁
I've been shopping from UNICE for years and they never disappoint. The wig came as described and the bonus was the special gift's that comes with your order. Would recommend 10/10.
Great customer service! Great Hair 😘 love the fast deliver and the quality is stunning. Have multiple wigs from UNICE 💚😊😘🥹
We believe perfect hair is a reflection of confidence. Confidence makes you feel empowered; it is part of how you express yourself. Because UNice understands how you wear your hair, we provide the most comprehensive options to suit your style, whether for a girl’s night out or a professional meeting. You CAN NOT BE DEFINED and should not be limited.
Works of art are what we create. We devote significant resources to technological innovation and product development to meet your evolving needs. Our hair is fuller and lasts longer, groomed using industry-leading methods to produce the best natural look and feel. Our HD lace cap uses only Swiss lace, hand-sewn with minimum knots, offering the most comfortable and breathable option on the market.
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- Culver City, CA
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Business History
UNice has a strong supply chain management system to meet huge demand. We have 20,000 square meters factory, and 4 warehouses in 4 countries-the U.S., China, Nigeria, and France to provide the most efficient distribution services for customers worldwide (Shipping from the U.S., deliver within 3 days; Shipping from China, deliver within 5 days).
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Diana R, we think you have mistaken your order information. We verified all orders in the store and you have only purchased once from our store the order information is 16inch 150% 6x4.5 Pre Cut Lace, never purchased a 28inch wig in our store. We also verified the shipping weight (different sizes have different weights) and the shipping video and confirmed that it was shipped according to your order information and never sent you the wrong item. If you have any questions about your order, we recommend net logging into the website to verify again.
UNice sincerely hopes you will have nothing but joy and happiness in your life together.
Sincerely yours,
UNice team