Overview
UNice has a rating of 4.5 stars from 716 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with UNice most frequently mention customer service, great quality and fast delivery. UNice ranks 2nd among Wigs sites.
Instant Feedback
Really good experience so far! Love love this hair. Has to wash before wearing to get the strong new hair scent out but the purchase was very much worth it. Looks so natural!
Long review alert🚨
I recently placed an order and was expecting to receive it within a week; however, there was a hold up with it. I have previously heard that UNICE is very responsive when they receive concerns from customers so I emailed to get the status. Long story short what I ordered wasn't available right away but once I explained how important it was to receive my order timely, they made concessions, offered me something close to what I wanted and guaranteed that I would receive it on time. I could tell I wasn't talking to a computer, it was a live person who was nice and helpful. I love good customer service, UNICE definitely has a return customer.
Quality hair, it came very fast in the delivery
I am so much satisfied with the product
I will be ordering some soon
The services that Unice hair offered were satisfactory and helpful. I recently purchased a new hair that is top selling and because of the demand I was a little anxious about my delivery, however, Unice services ensured my order will be shipped in no time and resolved my issue.
My package got sent back due to my unknown address, but I message them and got a quick response they confirmed my address and will be reshaping my package. So thankful I didn't have to have a hard to getting my package
Received it faster than expected. Looked like it fit the model perfectly. I have a small head so I worry about whether it would be too big.
Purchase a wig from Unice and had a bit of trouble with it. I reached out to customer service and they alleviated my problems right away. They sent me a shipping label to return my wig and then immediately sent me out a new wig shortly after, along with several gifts. I am a repeat customer but now I'm a life time customer. Excellent customer service and communication. I have recommended Unice to friends and family members.
I was able to change my order very swiftly. The communication through email last about 2 days (just because of time differences) I'm really happy and they were very understanding
My order wasn't complete but customer service was very helpful with corrrecting and resolving the delay. Amazing hair. Will order again
I ordered two 20 inch glueless wigs. Beautiful colors and easy to wear. I am completely satisfied with my purchases. Thank you.
We believe perfect hair is a reflection of confidence. Confidence makes you feel empowered; it is part of how you express yourself. Because UNice understands how you wear your hair, we provide the most comprehensive options to suit your style, whether for a girl’s night out or a professional meeting. You CAN NOT BE DEFINED and should not be limited.
Works of art are what we create. We devote significant resources to technological innovation and product development to meet your evolving needs. Our hair is fuller and lasts longer, groomed using industry-leading methods to produce the best natural look and feel. Our HD lace cap uses only Swiss lace, hand-sewn with minimum knots, offering the most comfortable and breathable option on the market.
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- Culver City, CA
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Business History
UNice has a strong supply chain management system to meet huge demand. We have 20,000 square meters factory, and 4 warehouses in 4 countries-the U.S., China, Nigeria, and France to provide the most efficient distribution services for customers worldwide (Shipping from the U.S., deliver within 3 days; Shipping from China, deliver within 5 days).
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members