Uniform Advantage offers affordable scrubs and it is perfect when you just want some color and different styles in your wardrobe! I have never had issues with washing my pair of scrubs from here. No linting or fuzz balls coming off. (I've had this issue with other brands.)There is different brands to choose from which is nice. The petite sizes here does fit short girls like me (I am 5'1 1/2)!
I've ordered from UA for years because I really like their Butter Soft scrubs. The prices on merchandise is reasonable, but shipping expenses are ridiculous. Unfortunately, with my most recent orders something is always on backorder- and I'm not talking 1-2 weeks, we're talking several months! I'm disappointed but I think it's time to fine another brand.
I ordered mediums and let's just say it's more extra larges. Also I have to pay to send their crap back now. And it took almost 3 weeks to arrive. Won't ever order again from here. Material is stiff as a board too.
Never ever again! One out of 4 sets I could use. The other 3 were so thin and long although all of them the same Cherokee pants I went to return them and found that the return would cost more than the delivery... with less items. I called and told them there was a flaw and they could have cared less. Buyer beware!
Hello Genny! We value your feedback and we would like to make this right. Sitejabber is a new site for us, and we are just getting to know the system. Please email us at custserv@uniformadvantage.com and include your email address & name associated with the order.
I bought scrubs from this company 2 years ago and had a great experience. I purchased a 65/35 poly/cotton blend top (made in Pakistan, #UA71C) that lasted hundreds of washes. Then, when I reordered it (the same 65/35 poly-cotton blend top), it was drastically different. This one was made in Ghana. It looks like a cheap knock-off version of the original. The material is stiff, shiny and transparent in the light. There is ZERO stretch. It's loud as if it's made of plastic. My school uniforms were better than this, and those were free. Even the stitching on the logo is poorly made with a sloppy design. I have no idea why they chose to downgrade their material, but I can only assume it was to save money because the quality is a fraction of what it was. I'm writing this to notify their Quality Assurance team of this problem. I hope they change it back to what it was because I will take my business elsewhere.
Good afternoon, VH,
Thank you so much for being a repeat Uniform Advantage customer. We’re pleased that your first experience with us was a good one, but I was quite dismayed to hear about the quality of this most recent purchase.
At Uniform Advantage we firmly stand by the quality of our products, and customer satisfaction is of the utmost importance. If something is not satisfactory, we__definitely__ want to make it right.
Please send me your contact information and order number / account number (if you have that) so that I may research what might have happened in this case. We certainly want you to get the scrubs you need, and we will, of course, replace the items you received with ones in the quality you expect and deserve at no additional cost to you.
If it’s more convenient and expedient for you, don’t hesitate to email or live chat with us online at https://www.uniformadvantage.com/pages/misc/secure/customer-service.asp.
If you’d rather speak with someone, please call our Customer Service department at 800.283.8708 (Monday to Friday 8am to 8pm, Saturday 10:30am to 6pm Eastern), and we will be glad to help.
These various channels of communication exist solely to ensure that we provide you with the best possible merchandise and service.
At Uniform Advantage we strive to delight our customers on each and every order, and we are very sad that we failed to do that on your recent order. Please do give us the opportunity to turn your negative experience around. We hope to hear from you again very soon.
Sincerely,
Robin Grose
Customer Service Specialist
Ofcourse the uniforms are fine some are name brand but unless you are 100% sure of your size don't do it. I went by their size chart and had to send everything back because they swallowed me and received a refund of half of what I paid! The return shipping was 8.99 and on top of that they kept an additional 4.00 per item. That's pretty crappy for a mail order company and I returned everything tags intact they were on my body 2 seconds
Good afternoon, Kathryn,
Thank you for shopping with Uniform Advantage. I’m genuinely sorry you’ve had such a hard time with your order and your returns. It is our policy, of course, to refund the full purchase price paid by the customer. Please contact either me or our Customer Service department right away so that we can look into exactly what happened and, if there was an error on our part, make it right immediately.
It certainly can be difficult to get the sizing correct when purchasing uniforms online. Sizing can vary so much from brand to brand and even from one collection to another in a particular brand, due to style and fabric composition, which is why we include on each product page of our website a link to the Size Chart & Fit Guide specific to that garment. Personal preference about how we like our clothes to fit is also an important factor, of course. Please accept our apology for the sizing issues you still experienced despite having taken into account the size chart information.
Please give us a chance to look into the details of your order and turn your experience with us around. If you could send me your contact information and order number or account number (if you have that), I can reach out to you personally. If you’d prefer a more immediate response, don’t hesitate to contact our Customer Service department either by live chat or telephone (during business hours) or by email, and one of our agents will be glad to assist you. Visit our “Help” page for details on how to do this: https://www.uniformadvantage.com/pages/misc/secure/customer-service.asp
Your satisfaction is important to us at Uniform Advantage. Once again, thank you for having shopped with us.
Sincerely,
Robin Grose
Customer Service Specialist
I ordered scrubs in mid May and it's now late August. And I'm still dealing with my order not being sent in its entirety. I called several times and received numerous emails stating that my items were either in backorder or sold out. So I called a few days ago and thought the issue was solved. In true Uniform Advantage form they screwed up again. I demanded a refund because the took the money from my account, and that was like pulling teeth. Thank goodness there are other companies that can provide you with scrubs and decent customer service.
Hi Carlos, We are sorry for your recent experience. I would appreciate more details related to your order (You can direct message them over). This will allow us to use your situation as a teachable moment for our leads. It seems like we have already lost you, but I would also like to offer you a special discount. Just inbox us please. Thank you!
I have never bought anything from this page as my colored scrub which is beige binding black is not available here... currently here in Fiji we are not been supply with our scrub uniform since our national uniform centre got burnt... last issue of uniform I received was way back in 2016 n right now we facing this covid 19 pandemic which affects our economy... however we would love to wear professional scrub like this someday, so that we can feel comfortable while working especially the nature of working environment we have... thank u
Yes their pricing is good. But they sent the wrong size charged me to ship to me and then charge me again to ship it back. Called customer service to correct. Nothing but sorry. Is this legal. Excellent source of revenue for UA -charge for shipping and still keep the merchandise. Save your money order from somewhere else.
Hi Sally, I am so sorry you had this experience. At times mistakes do happen and our policy is always to correct any mistakes we may have made. Could you direct message me your order number and or email address associated to the account?
Ua's product is by far the best in style and durability. I typically no not like baggy scrubs and their brand is awesome!
Sizing is my issue. I have a 32" waist which puts me in a medium. The small is great. Love the belt loops and the styling.
Overview
UniformAdvantage has a rating of 2.4 stars from 624 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with UniformAdvantage most frequently mention customer service, return shipping and scrub pants. UniformAdvantage ranks 2nd among Uniforms sites.
Since its inception in 1985, Uniform Advantage has grown from having a single South Florida Uniform store to operating 30 Scrubs stores in key cities across the U.S.
In 1994, our company began manufacturing its own line of scrubs called UA Scrubs®. Since then, we have continued to upgrade our UA Scrubs® line to several more unique medical uniform brands to cater to each of our customer's needs and preferences. The UA Scrubs®, Happy Scrubs® and Butter Soft Scrubs® brands have become "standards" for medical uniforms & nursing uniforms.
Since adding a medical scrubs catalog in 1995 and a website in 1997, we continue to provide our style, quality and customer satisfaction to a progressively larger market both nationally and, more recently, globally. In the competitive world of medical uniforms, our name is synonymous with fine quality combined with favorable pricing in both our retail business ventures and web-based platform. No matter what your industry, Uniform Advantage provides quality made uniforms at a competitively lower price. In addition, you will receive the customer care and easy purchasing you need in order to maximize your uniform wardrobe and look your professional best.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Liv: I'm sorry I didn't see this message sooner and that your items didn't fit as expected. This sometimes happens when an item is accidentally mislabeled at the manufacturing plant. Another possibility, is that you purchased one of our loose fitting styles like Style # PC62C. Customers who prefer a more loose fitting garment love this style but it's not for everyone. Please note print styles starting with PC, for example: PC62LWF, will mimic the same loose fit. To guide our customers with product selection, we always mention the type of fit within the product description paragraph.
Copy and paste the following link into your browser to see the product description for this item:
https://www.uniformadvantage.com/pages/prod/falling-leaves-wine-scrub-top.asp?1=1&navbar=4&frmcolor=
For a softer feeling fabric; try our Butter Soft Stretch, Easy Stretch by Butter Soft and (new) Movement Collections. The added spandex and rayon make them softer on the skin and more wash n wear than the poly/cotton fabric used for Butter Soft.
We can help you find a style and fabric that better fits your needs if you provide your order number and best time to contact you. I will have someone on my team reach out right away. Assuming your order excluded embroidery, our current order processing time is 24 business hours. We will get your replacement items shipped quickly.
I look forward to hearing from you,
Amy Indelicato
Director, Global Customer Support