UA is amazing company. They're not fibbing when they say that their scrubs are buttery soft! The prices are just as amazing.
Great selection, quick shipping, but color options on some brands are limited and don't include all color options said brands make
I have ordered from U/A for 20 years. Excellent service and products. The scrubs last for years, and their prices and sales are great!
I love the different style and brands you carry. Its a one stop shop for everything I need. I can get I what I need with good shipping times.
Great scrubs and super fast shipping! I love the variety of colors and they fit great. They are very comfy.
I love their scrubs! Instead of buying 1 set of scrub from a well know brand, I would rather buy 3 set of scrubs here.
I have purchase 2 uniforms from UA recently. I absolutely love the uniforms and the turn around time is amazing! I had my purchase in 2 days!
Uniforms are ok, they are not as soft and stretchy like they displayed. I would like some kinda discount
Hello, Samantha,
Thank you so much for ordering from Uniform Advantage. I’m very sorry to see that the merchandise you received was not what you were expecting. I’d love to have the chance to follow up with you about this. Please send me your contact information and order number (if you have that) so that I may research what has happened and reach out to you personally.
Our Butter-Soft merchandise varies greatly in stretchiness, all the way from our Butter-Soft Core scrubs (poly/cotton blend with no stretch) through the Movement by Butter-Soft line, which is made with a silky-soft 4-way stretch fabric (poly/rayon/spandex). We also carry a line called Easy-Stretch by Butter-Soft, which is made of polyester and spandex and has 4-way stretch. Finally, our Butter-Soft Stretch line is composed of a cotton/polyester/spandex fabric which has the general feel of a traditional scrub but also a modest 2-way stretch.
It occurs to me that what may have happened was that perhaps the garments you ordered came from one particular line but you were expecting the fabric of a different Butter-Soft collection. If that’s the case, we’d love to help you exchange the items you received for the ones you were expecting. Our customers’ satisfaction is truly important to us.
Please do get in touch with me so that I can look into this. If you’d prefer a more immediate response, don’t hesitate to contact our Customer Service department either by live chat or telephone (during business hours) or by email, and one of our agents will be glad to assist you. Visit our “Help” page for details on how to do this: https://www.uniformadvantage.com/pages/misc/secure/customer-service.asp
At Uniform Advantage we strive to delight our valued customers on every purchase. We sincerely apologize for not having done so on this occasion. I hope you will give us the chance to turn your disappointing experience around. Thank you again for shopping with us.
Robin Grose | UA Customer Service Specialist
I really love products of uniforms advantage and I bought Skechers scrub in uniform advantage really good quality
I have a uniform advantage navy top and navy bottom that is so comfortable I am recommending uniform advantage five stars
I have ordered from UA scrubs on 3 separate occasions consisting of 7 different scrubs. I have loved all of them.
Absolutely love this site! They always have the best deals and the cutest scrubs on their site! Absolutely love shopping here
I work as a nurse and love the scrubs and the comfort and durability! Also love the selections and being able to have so many options!
Nice scrubs. One day shipping is 6.99 next day 7.99. One day shirt is 17.99 next day 16.99. Do they think we are stupid?
Hi Deborah, We do strive to offer the widest selection of medical uniforms at the best value. Thank you for your feedback and we will share with the team.
Answer: Hi, Steven. Thank you so much for shopping with Uniform Advantage. I'm very sorry you have not yet received what you ordered. Customer satisfaction is very important to us, and we definitely want you to get your merchandise. Without your contact info or order number, though, I'm not able to look up the details. Please contact our Customer Service department and we'll be glad to assist right away. There are several ways to do that. You may call 800.283.8708 (Monday to Friday, 7am to 11pm, Saturday 10:30am to 6pm, Eastern). We can also take care of you by email or live chat; see our "Help" web page to do that: https://www.uniformadvantage.com/pages/misc/secure/customer-service.asp. However you decide to do it, please do get in touch right away so that we can make sure you get the scrubs you need. Thanks for being a Uniform Advantage customer! -Robin Grose, Customer Service Specialist, Uniform Advantage
Answer: Hello Renee Thank you for shopping with Uniform Advantage. International discounts may vary from the discounts that we offer in the United States,. You may check our current discounts in Canada here: https://www.uniformadvantage.com/sale.html Thank you for choosing Uniform Advantage. We hope to have the chance delight you with an order very soon. Best regards, Uniform Advantage ® | Customer Service Email: custserv@uniformadvantage.com Website: www.uniformadvantage.com Other questions? help.uniformadvantage.com
Answer: Hello Martha, Thank you for shopping with Uniform Advantage. Would you be so kind as to reach out to us via telephone, chat, or email to help you answer any questions you may have? Best regards, Paul Castro. Uniform Advantage ® | Customer Service Email: custserv@uniformadvantage.com Website: www.uniformadvantage.com Other questions? help.uniformadvantage.com
Answer: Hello Cledith, Thank you so much for shopping with Uniform Advantage. I would be glad to assist you with your exchange information request. Our U.S. shoppers have two options for completing an exchange order with UA. Option 1) Order your exchange item today by placing a new order that will ship free! Please return your item(s) for a refund using our easy, online returns portal. https://returns.narvar.com/uniformadvantage/returns Once your return has been initiated, you will receive a Free Shipping link in your return confirmation email. You may then click the link to place a new order for your exchange item(s) online now, rather than waiting until we receive your return package. Options 2) Send your exchange request with your returned items. Please return your item(s) for a refund using our easy, online returns portal and follow the steps listed above. Next, download and print the following exchange form. Please ensure the form is filled out completely and enclose it with the items(s) you are exchanging. Please contact our Customer Service department if you have any issues and we'll be glad to assist right away. There are several ways to do that. You may call 800.283.8708 (Monday to Friday, 7 am to 11 pm, Saturday 10:30 am to 6 pm, Eastern). We can also take care of you by email or live chat; see our "Help" web page to do that: https://www.uniformadvantage.com/pages/misc/secure/customer-service.asp. Thank you for being a Uniform Advantage customer. -Paul Castro Uniform Advantage
Answer: Hi, John! Thank you so much for ordering from Uniform Advantage. When your order is shipped, you should receive an email with the tracking details (provided we have your correct email address). If that did not happen or if you have lost that information, we'd be happy to track the package. Simply contact our Customer Service department either by live chat or telephone (during business hours) or by email, and one of our agents will be glad to assist you. Visit our "Help" page for details on how to do this: https://www.uniformadvantage.com/pages/misc/secure/customer-service.asp Thanks again for being a Uniform Advantage customer! -Robin Grose | Uniform Advantage Customer Care Specialist
Answer: Hi, Trisha, Thank you for considering a Uniform Advantage purchase. We know it can be quite a challenge to find the right fit for clothes when shopping online. Sizing can vary so widely from one item to the next, depending on brand, fabric, and style. For this reason, we provide a size chart specific to each individual item on our website uniformadvantage.com. Just go the page that shows the garment you are interested in and click on the link "Size Chart & Fit Guide" right below where the available sizes are shown. These charts indicate the actual body measurements (not garment measurements) that correspond to each size, so if you know your own measurements, you can choose the best size to order. Keep in mind, though, that, individual preferences as to how close to the body the clothes should fit also influence which size is the right one in each particular case. We always recommend that you try your purchased items on before washing them, just in case they would need to be exchanged for another size. Often our pants (and occasionally skirts, dresses, or other garments) will be available in Petite or Tall in addition to regular length. As a rule of thumb, we generally recommend the petite length for people 5'4" and below. Again, though, personal preference about how long we want our clothes to be is also important. The size chart will tell you the inseam length of the pants so you can have a more accurate idea of what length is best for you. Please don't hesitate to contact us if you need additional information. You can call, live chat with us, or send us an email, and one of our knowledgeable, friendly customer service agents will be glad to assist. You'll find details on how to get in touch with us on our 'Help" page: https://www.uniformadvantage.com/pages/misc/secure/customer-service.asp. Thank you again for your interest in Uniform Advantage merchandise. We hope to have the chance delight you with an order very soon. Sincerely, Robin Grose | UA Customer Service Specialist
Answer: Hi, Celia! Thank you for your inquiry and for shopping with Uniform Advantage. As you may know, we carry merchandise from many different brands, including our own UA exclusive lines. The Cherokee brand has a lot of loyal followers, and we are delighted to be able to provide our Cherokee enthusiasts with their uniforms. The colors you've mentioned are mostly spring/summer seasonal hues. We, too, are eager to see these light, cheery colors arrive! They will start to show as available early in 2022. It's hard to get exact dates of when items of a particular color or style will become available, especially with the current supply chain difficulties. Keep an eye on our website (and sign up to receive our paper catalogs, if you like) at UniformAdvantage.com. Thank you again for being a Uniform Advantage customer. Happy New Year! Robin Grose, Customer Service Specialist, Uniform Advantage
Answer: Hello, Annabel, and thanks for shopping with Uniform Advantage! The answer to your question is Yes, you may exchange items purchased online in one of our brick and mortar stores. We currently have nearly 30 retail locations to serve you in 9 different states; to find the one nearest you, simply visit our web page https://www.uniformadvantage.com/stores/. We also strive to make shipped-back returns/exchanges as easy and hassle-free as possible. Complete information about returns and exchanges may be found on our web page https://www.uniformadvantage.com/returns/. If you have other questions or need additional help, please don't hesitate to contact us either via email, live chat, or by phone. Details about how to use any of these methods can be found at https://www.uniformadvantage.com/pages/misc/secure/customer-service.asp. Uniform Advantage appreciates your business! Sincerely, Robin Grose Uniform Advantage Customer Service Specialist
UniformAdvantage has a rating of 2.4 stars from 631 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with UniformAdvantage most frequently mention customer service, return shipping and scrub pants. UniformAdvantage ranks 2nd among Uniforms sites.
Good Afternoon Noreen,
Thank you for your purchase from Uniform Advantage. I’m so sorry you have found the item you ordered to be a bad fit for you. We certainly understand the challenge of purchasing online clothing items that are not already familiar to you. For that reason, we strive to provide hassle-free returns and exchanges.
If the top you purchased is still in original condition and you’d like to exchange it for something else, feel free to return it to us. You may use the prepaid UPS return shipping label included in your package or send the item by your preferred carrier. Please provide complete information about what you’d like in exchange on the return form. If you no longer have the original paperwork from your order, you may print out a shipping label and return form—as well as view more information on our return policy and process—at this page on our web site: https://www.uniformadvantage.com/returns/
Thank you again for shopping with Uniform Advantage. Your business is important to us.
Sincerely,
Robin Grose
Customer Service Specialist