I love the scrubs they have and such a good selection! I just wish the sale included free shipping on a lower amount order.
These are the best scrubs. The only brand I wear for work. They wash and wear good as well. They last a long time.
Every item fits me perfectly. I love everything! So cute. Im very happy with my order. I will order more thank you so much!
9 dollars to ship a pair of scrubs and another 9 to ship them back for return. Will not buy products from UA again.
I work for fedex & the pants they give us are too bulky and it gets hot during the summer so I needed something light and active! These are the bomb
Never again, they cancel our order 1 months later we did, because they did not have our vat number but we bought from there 6 times before
Hello Alberto,
First, I’d like to apologize for any inconvenience this situation may have caused you. We take pride in providing great service to our customers; unfortunately, we were not able to accomplish it in this case.
However, we would be happy to help you adding your VAT number to your account. Please be aware that we recently implemented a new system and it’s possible that the information that you had from previous orders was not completely updated into the new system.
Please let us have your order number or account information and we’d be happy to investigate what happened and find the best solution for you in a timely manner.
Best regards,
Uniform Advantage
101 N. E. 3rd Avenue
Suite 2000
Ft. Lauderdale, FL. 33301
(P) 800.283.8708 (E) custserv@uniformadvantage.com
Visit us Online: www.uniformadvantage.com
I bought a grey's anatomy uniform and it was amazing. The color is unique and also the delivery was on time, with no delays. It's the best!
Scrub tops are beautiful and comfortable. Shoes fit like a glove and are so pretty. I am very pleased.
I love my scrubs. Great quality. Great prices! Lots of selection. Fast shipping. Tons of styles to choose from.
My scrubs are so soft & comfortable I will never buy elsewhere again. Fast delivery & great customer service. Love love love UA
The only scrubs i wear. They are the most comfortable flexible reliable scrubs around. Im in love with all the colors and styles
Sent the wrong top and now I have to pay to send it back. Very disappointing. I have ordered before and it was great. This time not so much.
Good afternoon, Tonya,
Thank you for being a repeat shopper with Uniform Advantage. We’re so glad your previous experience was a good one. I’m so sorry for the disappointment of this most recent order, but I’d love the opportunity to turn that around.
If you were sent an incorrect item through an error on our part (and if that’s the case, please accept our most sincere apology!), we definitely do not expect you to pay for the return shipping. We’d like to get the correct item to you right away at no additional cost. Please send me your contact information and order number and/or account number (if you have that) so that I can reach out to you personally. Alternately, if you’d prefer a more immediate response, kindly contact our Customer Service department, either via email or live chat on our website www.uniformadvantage.com, or by calling toll-free 1-800-283-8708 (Monday to Friday 8 am to 8 pm Eastern, Saturday 10am to 6pm Eastern).
At Uniform Advantage we strive to delight our customers on each order. Again, our apologies for having failed to reach that goal on this occasion. Please do give us the chance to fix this issue. Your satisfaction is very important to us, and we’ll do all we can to ensure it.
Sincerely,
Robin Grose
Customer Service Specialist
I don't shop anywhere else for my uniforms! Best selection, best deals, best quality! And I have been a nurse for 40+ years! Love this place!
Customer service has always answered questions correctly and my orders are always received between 4 and 7 days
Was perfect thank you! Fit perfect tons of options and selections of products to choose from for all.
Quality uniforms at great prices. Arrives quickly. Great customer service. Karen Ardis RN. Great patterns to choose from.
I really love to buy in UA, is like my favorite online store. I was like I have so many scrubs in my chart.
Omg I want it all.
Thank you
This is a great company clothes are easy to wash and take care of and last a long time. And they come in great colors
Overview
UniformAdvantage has a rating of 2.4 stars from 631 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with UniformAdvantage most frequently mention customer service, return shipping and scrub pants. UniformAdvantage ranks 2nd among Uniforms sites.
Since its inception in 1985, Uniform Advantage has grown from having a single South Florida Uniform store to operating 30 Scrubs stores in key cities across the U.S.
In 1994, our company began manufacturing its own line of scrubs called UA Scrubs®. Since then, we have continued to upgrade our UA Scrubs® line to several more unique medical uniform brands to cater to each of our customer's needs and preferences. The UA Scrubs®, Happy Scrubs® and Butter Soft Scrubs® brands have become "standards" for medical uniforms & nursing uniforms.
Since adding a medical scrubs catalog in 1995 and a website in 1997, we continue to provide our style, quality and customer satisfaction to a progressively larger market both nationally and, more recently, globally. In the competitive world of medical uniforms, our name is synonymous with fine quality combined with favorable pricing in both our retail business ventures and web-based platform. No matter what your industry, Uniform Advantage provides quality made uniforms at a competitively lower price. In addition, you will receive the customer care and easy purchasing you need in order to maximize your uniform wardrobe and look your professional best.
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- Fort Lauderdale, Florida
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Al Z.,
Thank you so much for shopping with Uniform Advantage. I was sad to see that the merchandise you received did not work out for you and that you needed to send it back. I wish I knew why you needed to return your items you ordered so I could address that specifically.
While our shipping rates vary depending on various factors, we very frequently run attractive promotions on shipping charges—including free shipping on orders over a certain threshold. We invite all our customers to visit our web page https://www.uniformadvantage.com/pages/misc/secure/coupons.asp for a complete list of current promotions on shipping and merchandise available to all. Additional offers are often available to customers on our email or texting lists, and you may sign up to be included on either (or both) of those lists on that same web page.
At Uniform Advantage we also strive to make sure that our return and exchange process is as hassle-free as possible. If you choose to use the convenient prepaid return shipping label included in your package, we will usually subtract from your refund or exchange credit a standard $8.99 fee to cover that shipping cost. Use of this label is optional, but we do recommend it as it is trackable and insured, which could be important if the package should go astray on its way back to us. However, we are happy to process returns that reach by any carrier. Additionally, customers who live near one of our retail locations are welcome to return items at no charge to their local store. (You may browse our physical store locations at https://www.uniformadvantage.com/stores/.)
Of course, we don’t expect our valued customers to pay for return shipping if there was an error on our part—and we can occasionally even waive (or refund) that fee for other reasons, as well. Please send me your contact details so that I may look into what happened in your case and reach out to you personally. If you’d prefer a more immediate response, don’t hesitate to contact our Customer Service department either by live chat or telephone (during business hours) or by email, and one of our agents will be glad to assist you. Visit our “Help” page for details on how to do this: https://www.uniformadvantage.com/pages/misc/secure/customer-service.asp.
All the teams at Uniform Advantage have as our goal to delight you, the customer, on each and every purchase. Please accept our apologies for having failed to do that on this occasion. I hope you’ll consider reaching out either to me or to our Contact Center to give us the chance to turn your initial disappointment around.
Sincerely,
Robin Grose
Customer Service Specialist