I am a neurologist.
I bought two scrubs from them. After one day wearing it smells like pig. Terrible! My scrubs never smell bad like this in the past. I do not recommend it at all. It has a lot of plastic material. And return policy is terrible. Do not waist your money on their scrubs
Placed an order 11/11/17. Cancelled it today 11/21/17. Company use to be awesome. Based on this time around they have gone downhill. Will never order from them again and will tell everyone I work with to stay far away.
Whenever you have a problem with this company big or small, they will treat you as if you don't matter. Fully knowing that my departure from the company won't cause it to go out of business. However, you can't continue to run a business and be dismissive. Don't even think of getting anything embroidered here. Their guidelines are petty and expensive. Only minor mistakes in the ordering. Larger problems were handled deplorably.
I live in a small town and there's not very many places to shop for scrubs unless you enjoy the Walmart brand. Uniform advantage has the best selection I've come across so far. My favorite scrubs are the Cherokee infinity brand, they have just the right amount of stretch!
I've been shopping at UA for years and typically love the butter soft brand because they're so comfortable. Just recently bought some fun Disney prints too and they're super cute and I was lucky enough to find a few on a great sale!
I ordered from here my first time and it's very easy to operate the website to find exactly what I'm looking for! There is a wide selection of printed tops which is perfect for the pediatric setting I work in, thank you so much Uniform Advantage I love my new gear!
I have been purchasing my nursing scrubs for a number of years from Uniform Advantage. I found the web site on afternoon while searching for long scrub skirts. Not only did I discover the full length Buttersoft skirt but 3/4 length scrub tops to match. As an apostolic lady I have always been conscious of my personal modesty. I messaged the company a few months ago about 3/4 sleeve selections had gotten low. Shortly there after they had them restocked in new prints. I love wearing my modest, comfortable and cute scrubs to work. I have recommend this site to many modest scrub wearing nurses. Keep up the great selections and modest scrubs for us who feel modesty is a must!
I used to use Lydia's Scrubs and they were fantastic. Since UA took over, the service sucks. I've been trying to get scrubs with a logo placed on them for a month. No one there takes responsibility for anything and I'm transferred about 10 times every time I try to get an answer. Then I'm told it will be done in 2-3 days. When I'm told someone will call me back the someone never does. Truly a second rate outfit.
Hi Scott! I am extremely sorry you have had a difficult time placing your embroidery order. When we took on the Lydia's customers it was very difficult for Lydia's to provide full details on all custom logo accounts. Their system just would not allow for it. Could you message me your order details so I may look into this further and use this as a training opportunity to improve the process?
Where was all this when I was experiencing the issues? I called and emailed pictures with no response or received automatic email responses. Now that I've made my dissatisfaction public you want to try to smooth it over? No thanks.
Hi Amanda,
We located the transcript of your chat with one of our customer service agents from 2/19/22, and it appears the chat was disconnected before your issue could be fully resolved. Please reply with your order number or call us, as we are eager to take care of this issue for you.
Customer Service Department
Uniform Advantage
101 N. E. 3rd Avenue
Suite 2000
Ft. Lauderdale, FL. 33301
(P) 800.283.8708 (E) custserv@uniformadvantage.com
Visit us Online: www.uniformadvantage.com
I have been a customer for the past 6 years. During this time the quality of the products have declined just as much as the customer service. Last year I had several problems with items because of the poor quality and I have noticed that scrubs are being made in Pakistan, Haiti, and Ghana. Depending on where it was made, the sizing and quality will differ. The customer service agents are not In the USA. Seems like they've now outsourced to another country where the first language is not English. This company seems more interested in improving their profit margin at the cost of quality not only in their products but also with their customer service.
Ugh I'm so sad I was so excited for these scrubs! I got this top in an XS in three colors... I normal buy a small but since reviews said it ran big I went with the XS... this fits like a large! I'm 120 lbs and 5'3. Very disappointing
Good morning Samantha,
We appreciate your sharing your feedback. I am terribly sorry that you feel disappointed with your purchase. Our Butter-Soft collection is designed to be loose and the cut on the top you bought is meant for customers who prefer a loose fit. I would recommend our Butter-Soft Stretch collection as the cut is a bit more form-fitting. I would suggest styles BSS362 and BSS346 for tops and styles BSS347 and BSS476 for pants. I will be more than happy to waive the return label fee for you, so that you can exchange those items you received for something that will fit you better.
If you would like to do this, please provide me with your contact information and we will reach out to you.
Thank you,
Christian Camacho
Contact Center Operations Manager
Overview
UniformAdvantage has a rating of 2.4 stars from 624 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with UniformAdvantage most frequently mention customer service, return shipping and scrub pants. UniformAdvantage ranks 2nd among Uniforms sites.
Since its inception in 1985, Uniform Advantage has grown from having a single South Florida Uniform store to operating 30 Scrubs stores in key cities across the U.S.
In 1994, our company began manufacturing its own line of scrubs called UA Scrubs®. Since then, we have continued to upgrade our UA Scrubs® line to several more unique medical uniform brands to cater to each of our customer's needs and preferences. The UA Scrubs®, Happy Scrubs® and Butter Soft Scrubs® brands have become "standards" for medical uniforms & nursing uniforms.
Since adding a medical scrubs catalog in 1995 and a website in 1997, we continue to provide our style, quality and customer satisfaction to a progressively larger market both nationally and, more recently, globally. In the competitive world of medical uniforms, our name is synonymous with fine quality combined with favorable pricing in both our retail business ventures and web-based platform. No matter what your industry, Uniform Advantage provides quality made uniforms at a competitively lower price. In addition, you will receive the customer care and easy purchasing you need in order to maximize your uniform wardrobe and look your professional best.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Michael! We would like to make this right and resolve the larger problems accordingly. Could you share your order number with us so we can contact you directly?