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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,607 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    471
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

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Positive reviews (last 12 months): 94.9%
Positive
1,982
Neutral
54
Negative
52
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47,463 reviews

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One of the oldest flag retailers online.
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Reviews (7,607)

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Reviews that mention popular keywords

flag store (380) quality product (196) quality flag (229) web site (64)
Thumbnail of user ronnieb300
Washington
2 reviews
0 helpful votes
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December 19th, 2024
Verified purchase

I strongly believe in America and the American workers so when I saw your add saying American flags made by American workers. You go on to say why buy those cheap American flags made in other countries. I liked that because I feel 100% the same. I ordered one of your flags and when it came in and I inspected it I was happy with the weight and the double stitching. Because I need to do a few repairs to my flag pole I decided to put the flag back into the plastic bag it came in. I happened to notice a card in bag so I took it out.
How disappointed, the tag clearly says, Made In China!
Why the spill and why lie to the American people. One can buy an American flag that is not made by Communist people but obviously not from you!
Ronnie B

Service

Date of experience: February 6, 2025

Thumbnail of user lennys101
Massachusetts
1 review
0 helpful votes
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February 11th, 2025
Verified purchase

I had previously purchased Ukrainian flags from you which were nylon and marked for outdoor use however they faded quickly and needed replacing in less than a year.
This time I tried a different product with much better look and results.
The polyester version is brighter, heavier, and is sewn not printed. All at half the price.

Date of experience: February 1, 2025

Thumbnail of user rosemaryp361
Maryland
1 review
0 helpful votes
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January 9th, 2025
Verified purchase

You had everything that I was looking for! When I travel I usually get a country flag to add to my collection. I missed a few places and purchased them from you. My order came in quickly.

Date of experience: February 14, 2025

Thumbnail of user richarda4539
Oregon
1 review
0 helpful votes
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January 30th, 2025
Verified purchase

This flag was a gift to my Father who lives in a very windy area. Past flags have lasted just shy of a year. I ordered the heavy duty flag and we will have to see how it holds up to the winds of Livingston Montana.

Reason I chose this business:

Made in the USA

Date of experience: January 20, 2025

Thumbnail of user mbb35
Virginia
1 review
0 helpful votes
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February 2nd, 2025
Verified purchase

The ordering process was easy, and it came quickly and packaged well. I only wanted to purchase a flag that was made in the USA. Interested to see how it holds up compared to the cheaper options we have been ordering over the years. So far so good.

Reason I chose this business:

Products made in USA

Date of experience: January 23, 2025

Thumbnail of user cherylp2351
Arizona
1 review
0 helpful votes
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December 5th, 2024
Verified purchase

Our flagpole, flag and solar light were all delivered in a very timely manner but when we had the flagpole erected we realized there weren't any clips for the flag included. When I notified the company via email I received an invoice indicating the clips were ordered and to be shipped at no cost. Unfortunately the clips are plastic and do not swivel so we purchased the clips elsewhere to get what we wanted.

Service

Date of experience: January 23, 2025

Thumbnail of user nateg160
Alabama
1 review
0 helpful votes
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February 10th, 2025
Verified purchase

The first part of the order arrived very quickly which was great and met the need I had. The second part of the porder took forever to arrive. It ended up arrival 6 weeks after I needed the flag for our university graduation.

Date of experience: January 31, 2025

Thumbnail of user saram2717
Colorado
1 review
0 helpful votes
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February 20th, 2025
Verified purchase

Ordered a flag from Flagwix before here and they quickly turned into stalkers and claimed me as their family member. I prefer this company because they act like a company. I want, I find, I order, they ship product I expect. They do not claim me as a family member. Will use for next flag purchase unless they start getting weird.

Reason I chose this business:

Wanted a flag.

Date of experience: February 10, 2025

Thumbnail of user timothym3325
Alabama
1 review
0 helpful votes
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January 30th, 2025
Verified purchase

All these ordered were received as ordered however, my auditors have advised me that we never received an Indian flag we ordered back on or about 9-6-2023. My total order amount was $215.51 & was placed on my United Airlines VISA card, but we only recd. The Nepal flags which were on the same order. I've had this note & my appropriate Billing Stmt. Laying here for awhile to follow up on it & have contd. To order from ya'll. We have done lots of bus. W/ ya'll over the yrs. We continue to order as we rent to many international college students. Go check it out on your books as we don't need the Indian flag anymore, but are simply requesting credit on same whatever that calculates out to. I can also send u a copy my credit card charge stmt. If u need verification from my end. In fact I'm in the process of ordering a Serbian flag for 1 of our new top hoop recruits today or tomorrow! Thank you so much for your good service, Remaining respectfully yours, I am T. J. Magee

Reason I chose this business:

Have done bus. With them over the past many years & always recd. First rate customer service!

Date of experience: January 20, 2025

Thumbnail of user joshuah2212
Ohio
1 review
0 helpful votes
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February 1st, 2025
Verified purchase

I ordered the flag poles at the last minute being unsure if I would get these in time for my event. I placed the order with no special requests and they came in very quick and in time for my event. Set them up and they were sturdy and were not affected by some heavy winds we ended up having during our event. Loved every thing about the flag poles and the delivery!

Really didn't have to deal with the customer service. It was an issue inflicted on ourselves and cancelled the needed customer service.

Reason I chose this business:

Needed a sturdy portable flag pole after trying a different more flimsy pole. Looked around, saw these and took a chance based off of the description.

Service

Date of experience: January 22, 2025

Thumbnail of user florenceh153
Connecticut
1 review
0 helpful votes
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December 5th, 2024
Verified purchase
• Updated review

Clean and easy. Customer service went over and above to make my order right. This is my fourth attempt at getting a flag to fly in a high winds area. Success is all due to this order. From a female veteran I thank you. Glad to see our flag flying clear and free.

Service

Date of experience: January 9, 2025

Easy to find accessories
July 1st, 2024
Verified site experience
• Previous review

Date of experience: June 21, 2024

Thumbnail of user paule2391
Oklahoma
1 review
0 helpful votes
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November 29th, 2024
Verified purchase

Zero'd in the product " Super tuff 3X5 flag" I have been pulling these flags for about ten years. They of course have trouble start having trouble after time. Ten trips, 40 miles, 60 -70 mph, I even feel bad for them. Trim treads and go on. They do good.

Date of experience: January 3, 2025

Thumbnail of user jamesh11688
Tennessee
1 review
0 helpful votes
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January 17th, 2025
Verified purchase
• Updated review

I ordered several flags from the US Flag Store with mixed experience. Was unable to register as a new customer on the website... after several attempts I gave up. Decided to order regardless and found delivery speed and packing to be very good. The flags were all very good quality for the price I payed. I'll check out the US Flag Store for future needs.

Reason I chose this business:

Searched the internet checking several stores. USFS had what I wanted at a fair price.

Date of experience: January 6, 2025

I tried to create an account and used 8, 10, 15, 18...
December 2nd, 2024
Verified site experience
• Previous review

I tried to create an account and used 8, 10, 15, 18 numeric and alphabetical characters. It repeatedly would not allow me to create an account. I almost went to another store but figured I would try the purchase without an account. Experience thus far is not good. Hoping the product is worth it.

Date of experience: November 22, 2024

Thumbnail of user cyndep2
Aruba
1 review
0 helpful votes
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December 10th, 2024
Verified purchase

The website was easy to navigate, ordering was easy and delivery was prompt. The quality of the flags I purchased was excellent. I ordered one for myself and one for a gift. Would definitely purchase again when I need flags for gifts or for myself.

Date of experience: January 15, 2025

Thumbnail of user billiek97
Georgia
1 review
0 helpful votes
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November 21st, 2024
Verified purchase
• Updated review

Bought the wrong item for my husband for Christmas and only took a quick phone call to get my return label and discuss my issue and get the correct items ordered and on the way. I highly recommend them to all my friends.

Service

Date of experience: January 9, 2025

Quick and to the point
September 6th, 2024
Verified site experience
• Previous review

Date of experience: August 27, 2024

Thumbnail of user margareta1267
Massachusetts
2 reviews
0 helpful votes
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February 10th, 2025
Verified purchase

Very impressed with both the quality and quick receipt of the Navy marker I purchased. Definitely recommend to anyone seeking an attractive, well made product.

Reason I chose this business:

I liked the website and the variety of items. Had exactly what I was searching for.

Date of experience: January 31, 2025

Thumbnail of user ripr13
Washington
1 review
0 helpful votes
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January 19th, 2025
Verified purchase

Lengthy wait for my flag, possibly caused
By heavy Holiday Mail Services, but we did receive our Flag prior to Christmas.
Flag personnel were very kind and very
Helpful!
We Highly recommend US Flag!
Top quality Flags!

Flag was mailed, but delivery was slightly delayed because of heavy Holiday Mail in our area.
Customer Service was very helpful!

Reason I chose this business:

Quality and price.

Service

Date of experience: January 9, 2025

Thumbnail of user annm4371
Pennsylvania
1 review
0 helpful votes
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January 12th, 2025
Verified purchase

This was the first time I've placed an order at the U.S. Flag Store so I was a little anxious about getting my flag in time for Christmas, but it arrived very quickly and was exactly what I needed. I'll be use to use te Flag Store in the future.

Reason I chose this business:

My usual flag source was not available.

Date of experience: January 2, 2025

Thumbnail of user bobk1915
Illinois
1 review
0 helpful votes
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January 13th, 2025
Verified purchase

I ordered a flag box to check quality. Was very impressed with quality and shipping. Giving these to Veterans family after military funeral. Refuse to give flag box made overseas. These are USA made. Good job US Flag store.

Reason I chose this business:

American Made and quality of build.

Date of experience: January 3, 2025

Thumbnail of user richardg5742
Illinois
1 review
0 helpful votes
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December 12th, 2024
Verified purchase

Great... Appreciate the discounts.
Need more selection of 82nd Airborne flags, decals. Thanks

Don't want any flags made in CHINA or foreign countries

Date of experience: January 30, 2025

Thumbnail of user bradleys918
Colorado
1 review
0 helpful votes
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January 12th, 2025
Verified purchase

The flag is a symbol for every military person. It is the first thing up and the last thing down. I stand for the flag and knee for fallen. Enjoy or freedom for it is paid for by every service personal.

Reason I chose this business:

The quality

Date of experience: January 2, 2025

Thumbnail of user joanm2694
Alabama
1 review
0 helpful votes
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December 31st, 2024
Verified purchase

Looking through the choices I chose a Valley Forge option which contained polyester and was heavier than the nylon ones I had been hanging outside. This flag is substantial and hopefully will last longer than the others I have ordered that are nylon only. These have just not held up.

Reason I chose this business:

Made in America.

Date of experience: December 21, 2024

Thumbnail of user ericm4407
New York
1 review
0 helpful votes
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January 27th, 2025
Verified purchase

Not completed yet.

What do you want? A book?

I can't get reimbursed for the cost of the flag from my Homeowners Association until I have a proper receipt.

Need a complete receipt with cost and item description.

Date of experience: January 17, 2025

Thumbnail of user darrellw520
Pennsylvania
1 review
0 helpful votes
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February 13th, 2025
Verified purchase

Second time I'm sending this you advertised something that's not allowed in the national cemetery I made a mistake by buying it you were supposed to send me a return label which I've never received yet if I don't get it up that's going to throw them in the trash and write another bad review

Date of experience: February 3, 2025

Thumbnail of user markn2761
Washington
1 review
0 helpful votes
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January 30th, 2025
Verified purchase

I ordered flag pole holders that would accommodate slightly larger than quarter inch flagpole diameter poles. What I received was ones that would accommodate half inch diameter.
I made them work, but it is obvious they are not the correct ones or the ones that I requested.

Date of experience: January 20, 2025

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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