Sitejabber Website Reviews and Complaints
  • Bookmark

    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,607 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    471
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 94.9%
Positive
1,983
Neutral
54
Negative
52
View ratings trends

Instant Feedback

47,453 reviews

36
See all photos
Special offer from United States Flag Store
One of the oldest flag retailers online.
Visit Us Gain trust and grow your business with customer reviews
How would you rate United States Flag Store?

Reviews (7,607)

Rating

Timeframe

Other

Reviews that mention popular keywords

flag store (380) quality product (196) quality flag (229) web site (64)
Thumbnail of user rogerc894
California
1 review
0 helpful votes
  • Send Message
July 14th, 2023
Verified purchase

Product was very expensive and not worth what I paid for it.

Reason I chose this business:

Only store I could find the product.

Reason I chose this product:

Needed a replacement.

Quality

Date of experience: June 14, 2023

Thumbnail of user wandak177
Washington
1 review
0 helpful votes
  • Send Message
June 23rd, 2023
Verified purchase

Very easy process. And a quick delivery. I will order from them again.

Date of experience: May 24, 2023

Thumbnail of user dennisc1143
West Virginia
1 review
0 helpful votes
  • Send Message
June 4th, 2023
Verified purchase

Quit sending me email surveys? I'll never buy from you again

Reason I chose this business:

Your ads are very misleading. The pole and flag are ok, but your hardware sucks!

Reason I chose this product:

Why does anybody get an American flag? Geez...what a stupid question!

Quality

Date of experience: May 5, 2023

Thumbnail of user kyndallr1
Nebraska
1 review
0 helpful votes
  • Send Message
November 20th, 2022
Verified purchase

The shipping date changed 3 times to come later, but they look fantastic!

Quality

Date of experience: October 21, 2022

Thumbnail of user jamesp4633
Illinois
1 review
0 helpful votes
  • Send Message
April 13th, 2023
Verified purchase

Not much info re: standards or guar. Did arrive fast...

Date of experience: March 14, 2023

Thumbnail of user ernestj137
Oregon
1 review
0 helpful votes
  • Send Message
August 14th, 2024
Verified purchase

None none none none none none none none none none none none none none none none none none none none

Date of experience: August 4, 2024

Thumbnail of user fredp423
Texas
1 review
0 helpful votes
  • Send Message
May 8th, 2024
Verified purchase

N/A………………………………………………………………………………………………………………………..

Date of experience: April 28, 2024

Thumbnail of user fdnyr
Florida
1 review
0 helpful votes
  • Send Message
February 1st, 2024
Verified purchase

...

Date of experience: January 25, 2024

Thumbnail of user jerryl1019
Florida
1 review
0 helpful votes
  • Send Message
October 23rd, 2024
Verified purchase

Kkkkkkkkkkkkkkkkokkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk

Date of experience: October 13, 2024

Thumbnail of user johnm14978
California
1 review
0 helpful votes
  • Send Message
August 29th, 2024
Verified purchase

Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxcxxxxcxcxccxxcxxc

Date of experience: August 19, 2024

Thumbnail of user ronib31
New York
1 review
0 helpful votes
  • Send Message
October 27th, 2023
Verified purchase

Ssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss sssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss

Date of experience: September 27, 2023

Thumbnail of user robertw4773
Arizona
2 reviews
0 helpful votes
  • Send Message
April 13th, 2023
Verified purchase

Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Quality

Date of experience: March 14, 2023

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

How do I know I can trust these reviews about United States Flag Store?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about United States Flag Store?