United States Flag Store has a rating of 4.7 stars from 7,655 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.
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Online ordered and received just what I ordered! Which, is surprising this day and age!
Needed 4x6 inch flags to pass out for our Memorial Day parade as it’s a tradition and project with our Exchange Club.
Date of experience: July 4, 2024
Easy to navigate, and ordering was easy and the product came very fast. Thank you!
Date of experience: July 4, 2024
The website was easy to navigate, and order process was simple. The installation video on the website does not match the actual installation of the pole that I received. The on-line video shows that the PVC tube being placed has a diameter larger than the pole, and then wood shims are used to close the gap and position the pole once it is inserted into the PVC tube. That was not the case on the pole I received, and there is no way to adjust plumb on the pole of the concrete shifts post installation. Also, the powder coating on the pole is not great. Where the 3 segments join together, the powder coating is not applied right through, and once the pole was assembled, a silver line can be seen at each segment where there is no powder coating. Finally, the flag I ordered for the pole was made in CHINA. Not cool. The material was very rigged, and the colors of the flag were off slightly. Due to the rigid fabric, the fabric did not wave in the wind well. I purchased a second flag, made in the USA, from a local vendor.
Easy shopping
Bought based on the installation video, which was incorrect...this was disappointing
Date of experience: May 31, 2023
Website was easy to navigate and product had a clear description and videos to better understand installation requirements prior to purchasing
Date of experience: May 17, 2023
Very good pricing on product but shipping cost was more than the 5 flags that I bought. Very good quality; just too bad that they weren't "Made in the USA" items.
Date of experience: September 29, 2017
Easy ordering process and quick delivery. I had read the installation process from the website and caught a YouTube video showing the process because it didnt come with instructions.
Date of experience: July 23, 2023
Very good experience other than my second flag slides down the pole because it's not stincted at the end. At the top of the flag.
Looked up on internet loves the prices
Date of experience: June 3, 2024
The flags that I purchased were beyond the quality and value I had received from other flag stores.
Date of experience: July 2, 2024
This was my first purchase and it went as smoothly as could be! The product was competitively price and arrived as promised. The Flag is beautiful, obviously well made and flys well!
Very pleased!
Price and USA made with a promise to be durable in windy conditions!
Date of experience: September 19, 2022
Excellent quality and easy purchasing experience. Thank you
Date of experience: July 4, 2024
As a repeat customer of United States Flag Store I have always been pleased with the quality of flags I have purchased. I will continue to purchase products from them.
Date of experience: July 19, 2023
Product as described received on time. Will use them again when needed.
Previous experience
Date of experience: July 4, 2024
Date of experience: May 3, 2024
Same video appears for all USA flags, but overall experience was good.
Date of experience: September 4, 2022
Date of experience: August 13, 2022
Ordering was easy, many different products that can provide years of enjoyment
Excellent reviews
Date of experience: July 4, 2024
Coupler should be brass not plastic. Fabric is very durable. Made in USA... Dries very fast.
Date of experience: June 24, 2024
Easy to use and order.The flag I bought was a gift to the VFW Ladies Aux. President. Her old one was severely tattered. So I bought her this quality flag. It was up and flying the next day.
Used the flag store before
Quality of products and service
Date of experience: October 19, 2019
Date of experience: October 9, 2019
The thread on the bottom seam came loose and was flapping in the wind a day after putting it up. I used a little flame to melt the thread and stop the unraveling.
Prior purchases were good quality.
Price and description
Date of experience: June 21, 2023
I placed the order on Feb. 12th and have not received it yet, and I have been charged for it on my credit card. The invoice number is *******5001. When will I receive this order?
Date of experience: February 12, 2018
I promptly received the items I ordered. No problems whatsoever.
Date of experience: July 3, 2024
The website was very helpful in deciding the proper size and material for our purpose. It will be proudly displayed on a 35 foot pole at St Lawrence Catholic School in Lawrenceburg IN.
Date of experience: October 8, 2018
Delivery was great and product was pristine. I will definitely use the store in future for necessary items.
Date of experience: April 15, 2024
I didnt get all the details on where it was, but it did come around the estimated time. I gave it the benefit of the doubt but good flags with great quality
Date of experience: July 26, 2023
My order arrived early and in perfect condition! It is very refreshing to see a company conduct themselves professionally like days gone by, Thank you United States Flag Store!
It looked like a quality product
Date of experience: December 20, 2023
I tried to Cancel the order (it was WWI and I wanted WWII) I attempted to cancel within hours of the order but was unable to. AND YOU NEVER ANSWERED MY EMAILS. Then you shipped it when I attempted to hold up with paypal. I'll learn
Date of experience: June 6, 2023
I though I ordered one black spinner and one silver spinner, however I can see that by checkout it was changed to two black. So I got what I ordered, but not what I wanted.
Date of experience: March 27, 2017
Enemy made flag I do not use China products I want a refund and will be more cautious as to who makes products in future you are not u s flag if you deal with china
Thought it was U S made I will not fly flag made. By my enemy Refund please Gy Sgt USMC Vietnam. 83 yrs old
Date of experience: September 12, 2023
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.
On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.
The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.
History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek
Thank you for your continued business Jasper!