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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,657 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    477
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

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Positive reviews (last 12 months): 94.8%
Positive
2,015
Neutral
54
Negative
56
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47,583 reviews

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One of the oldest flag retailers online.
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Reviews (7,657)

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Reviews that mention popular keywords

flag store (382) quality product (198) quality flag (230) web site (65)
Thumbnail of user douglasc1017
Iowa
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

Ordering went great and easy, and the product shipped on time.

Reason I chose this business:

Past ordering

Date of experience: June 30, 2024

Thumbnail of user belindaa163
Illinois
1 review
0 helpful votes
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April 1st, 2024
Verified purchase

I was looking for long lasting flag that could hold up to higher winds. I have been satisfied so far.

Reason I chose this business:

Claims of having the strongest flag.

Date of experience: March 22, 2024

Thumbnail of user donnap1956
Connecticut
1 review
0 helpful votes
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July 21st, 2023
Verified purchase

Easily found items on website
Great description
Nicely packaged
Great quality. Top quality materials
Eg, metal and rubber on hooks and retainer
Flag seems indestructible… Not junk!

Reason I chose this business:

You had ants I was looking gott

Reason I chose this product:

Needed to replace our torn flag
No stores to
Purchase near me

Quality

Date of experience: June 21, 2023

Thumbnail of user richardp1031
California
1 review
0 helpful votes
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June 12th, 2020
Verified purchase
• Updated review

You have what I want at a good price. However the method of delivery ran way Lake transferring from UPS to the United States Postal Service it arrived a week late.

Reason I chose this business:

Look up flag stores online and you had what I wanted

Value
Shipping
Quality

Date of experience: April 6, 2020

You have what I want at a good price
April 19th, 2020
Verified site experience
• Previous review

Date of experience: March 20, 2020

Thumbnail of user leroyh151
Texas
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

They worked out for what we wanted them for! I don't have anything else to add!

Date of experience: June 20, 2024

Thumbnail of user maryh1322
West Virginia
1 review
0 helpful votes
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July 9th, 2024
Verified purchase
• Updated review

Great Service Had the items that I needed. Received what I order.

Date of experience: June 29, 2024

Very easy to use thanks
June 19th, 2020
Verified site experience
• Previous review

Date of experience: May 20, 2020

Thumbnail of user carolp1908
Pennsylvania
1 review
0 helpful votes
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August 18th, 2023
Verified purchase

I ordered 6 "No Fray" flags. I haven't even had them a month and they are fraying. I thought it would be better buying flags made in the U.S,A, but they are no better. I am extremey dissapointed.

Reason I chose this business:

I prefer to buy from the U.S.

Reason I chose this product:

They said the flags wouldn't fray.

Quality

Date of experience: July 19, 2023

Thumbnail of user fuckoffg
Minnesota
1 review
1 helpful vote
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March 14th, 2021

I bought from this store in the past and was happy, but due to some problems i'm rating it only 4 stars.

I got this "50 state flag set" back on my birthday back in September, I loved it so much as I finally had all 50 states. Well kind of. There was a few issues in this set that made me feel like something happened when it was packaged, a lot of the flags came in single plastic bags, some came rolled up in rubber bands and I'm unable to iron them, The Mississippi flag was left alone at the bottom of the box without any protection either, I assume this could've been caused by the result of the state flag falling out of use during the time, The Minnesotan flag had a terrible printing job vs a previous flag I bought from this same exact store in 2018, The Nevadan flag was terribly warped and the sewing caused the flag look oblong and face upwards, The Utah flag was outdated using the pre-2011 design and some of the flags where terribly wrinkled due to sewing on the hems or being squished in packaging.

While these maybe seen as "bad" I loved what i got and I'm willing to buy here from the future

Products used:
Flags

Service
Value
Shipping
Returns
Quality

Date of experience: February 12, 2021

Thumbnail of user amandat584
Washington
2 reviews
0 helpful votes
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May 28th, 2024
Verified purchase

Quick shipping. Great flag for the price! 2nd Flag we have of theirs. The first one is over 15 years old.

Date of experience: May 18, 2024

Thumbnail of user amye1211
Utah
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

Went very smoothly and I got the flag in good time. Not sure what more to say.

Reason I chose this business:

A friend recommended.

Date of experience: June 30, 2024

Thumbnail of user michaela5753
Florida
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

Great choices in American Made Flags, only ones we should fly! Thank you!

Date of experience: June 30, 2024

Thumbnail of user pepsico
New York
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

On time and came as expected, Ty order was solid. Would use again if needed

Date of experience: June 30, 2024

Thumbnail of user heidik155
Georgia
2 reviews
0 helpful votes
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July 10th, 2024
Verified purchase

Process was easy. Flag arrived quickly and in perfect condition…no issues at all.

Reason I chose this business:

I shop this site because I want products “made in the USA.”

Date of experience: June 30, 2024

Thumbnail of user thereses148
Illinois
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Ordered online and was easy. Shipment was on time. The material and craftsmanship were good quality. Would definitely order from here again.

Reason I chose this business:

American made product with great reviews.

Date of experience: April 28, 2024

Thumbnail of user marilyne380
Wisconsin
1 review
0 helpful votes
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April 22nd, 2024
Verified purchase

This flag sure takes a beating from Wisconsin high winds,winter weather,sun and storms. It the BEST flag i ever purchased.

Date of experience: April 12, 2024

Thumbnail of user shellyw299
Ohio
1 review
6 helpful votes
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February 24th, 2024
Verified purchase

We thought "United States Flag Store" would sell only USA-made flags. We were sadly disappointed to discover these were made in China. We will NEVER purchase from this company again.

Reason I chose this business:

Thought we were purchasing flags made in the USA

Reason I chose this product:

Needed a replacement flag

Quality

Date of experience: February 17, 2024

Thumbnail of user barbarar2899
New York
1 review
0 helpful votes
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May 21st, 2024
Verified purchase
• Updated review

Great Product. Thank you. I wasn't sure if a Covil War flag holder would be available, but United States Flag Store had it!

Somehow, the WAR medallion was ordered by mistake, but I did receive the correct one quickly.

Reason I chose this business:

Availability of the GAR medallion flag holder.

Service

Date of experience: May 11, 2024

I couldn't use the 10% off coupon code
April 6th, 2024
Verified site experience
• Previous review

Date of experience: March 27, 2024

Thumbnail of user gwendolynb9
Illinois
1 review
0 helpful votes
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May 12th, 2017

My mom LOVES the Confederate Flag that she received! She's been wanting one FOREVER! When I found it and ordered it, I had it shipped directly to her... she was so happy with the flags quality!

Date of experience: May 12, 2017

Thumbnail of user rosel675
New York
1 review
0 helpful votes
  • Send Message
June 26th, 2023
Verified purchase

Yes I received all my orders, christian flag, the stand, pole and eagle ornament. I didn't get the US flag, I was told it's on back order. And that I should be getting my US Flag in July.

Reason I chose this business:

Because the price was reasonable

Reason I chose this product:

For our upcoming event to be place on the podium.

Quality

Date of experience: May 27, 2023

Thumbnail of user deborahc2654
New York
1 review
0 helpful votes
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November 3rd, 2023
Verified purchase

When I ordered the flag display case it was out of stock, however when I got notified that I could pay for the item, it came faster than the original order.

Reason I chose this business:

It looked like the best quality.

Reason I chose this product:

I liked the look of the black painted popular wood versus the hardwood selections.

Quality

Date of experience: October 27, 2023

Thumbnail of user patrickp899
Pennsylvania
1 review
0 helpful votes
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June 15th, 2023
Verified purchase

We order 36 flags every year for display downtown. The Super Knit Polyester flags easily last the entire season without fading - wish that all international flags came in Super Knit Polyester.

Date of experience: May 16, 2023

Thumbnail of user dorothyc1245
Texas
1 review
0 helpful votes
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July 8th, 2024
Verified purchase

Easy to find what we were looking for. Thank you.yes thank you!

Date of experience: June 28, 2024

Thumbnail of user jamesf4185
Wisconsin
2 reviews
0 helpful votes
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July 9th, 2024
Verified purchase

Very pleased with excellent quality of flags, & super choice of international flags.

Reason I chose this business:

Super service, outstanding selection of choices, fast delivery, fine quality.

Date of experience: June 29, 2024

Thumbnail of user sandrab2815
Arizona
1 review
0 helpful votes
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July 5th, 2024
Verified purchase
• Updated review

Web site was easy to use! Happy with flag! Fly our flag every day!

Date of experience: June 25, 2024

Smooth quick order
May 23rd, 2022
Verified site experience
• Previous review

Date of experience: April 23, 2022

Thumbnail of user lindas6602
Iowa
4 reviews
0 helpful votes
  • Send Message
July 3rd, 2024
Verified purchase
• Updated review

I Am Pleased With The Good Quality Of The Flag. I Liked The Selections Of Flags. Great Choices Of Sizes. Reasonable Prices

Very Helpful Customer Service

Reason I chose this business:

Thought This Website Had The Best Quality Flags

Service

Date of experience: June 23, 2024

Like Super Tough Flags
May 21st, 2024
Verified site experience
• Previous review

Date of experience: May 11, 2024

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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