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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,660 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    477
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.8%
Positive
2,018
Neutral
54
Negative
56
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47,595 reviews

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One of the oldest flag retailers online.
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Reviews (7,660)

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Reviews that mention popular keywords

flag store (382) quality product (198) quality flag (230) web site (65)
Thumbnail of user jamess9879
Mississippi
1 review
0 helpful votes
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June 26th, 2024
Verified purchase

Great product great doing business with you.i will order another flag to give as a gift.

Reason I chose this business:

Great price

Date of experience: June 16, 2024

Thumbnail of user annm2639
Nebraska
1 review
0 helpful votes
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April 10th, 2024
Verified purchase

Great! Good quality merchandise. Fast service. They are now hanging at our county museum. Looking good there.

Date of experience: March 31, 2024

Thumbnail of user nulln1625
New Jersey
1 review
0 helpful votes
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July 7th, 2024
Verified purchase
• Updated review

I will buy from this company again! The flag is very well built!

Date of experience: June 27, 2024

Easy to navigate the online store
April 11th, 2020
Verified site experience
• Previous review

Date of experience: March 12, 2020

Thumbnail of user nulln1875
Virginia
1 review
0 helpful votes
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January 29th, 2024
Verified purchase
• Updated review

Product was delivered in a timely manner and is everything I had expected it to be. Excellent price for a guilty item.

Date of experience: January 29, 2024

Easy ordering and good selection
June 12th, 2020
Verified site experience
• Previous review

Easy ordering and good selection. I've purchased flags here before and always appreciate the quality of the products.

Date of experience: April 3, 2020

Thumbnail of user richardw3932
Texas
1 review
0 helpful votes
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February 2nd, 2024
Verified purchase

Took longer than I expected or thought it should for me to receive my flags. Other than that everything was fine.

Date of experience: January 26, 2024

Thumbnail of user rayw648
Texas
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I was glad to be able to fill all of my flag needs for the upcoming season from one place.

Date of experience: June 3, 2024

Thumbnail of user bills2463
Wisconsin
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

Flag appears to be sewed well at outer end. Only time will tell how flag holds up at our location.

Reason I chose this business:

I've been flying flags on a 35 foot pole for over twenty years. They are flown 24 hours a day except during bad weather events. Yes they are lighted when dark. The outer ends are the area that wears out so I thought I would try a different supplier to see if flag would last longer.

Date of experience: June 21, 2024

Thumbnail of user phillipk198
Illinois
1 review
0 helpful votes
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May 16th, 2024
Verified purchase
• Updated review

I have purchased several products and always appreciate the great prices and selection available. I also enjoy the prompt shipping that I receive.

Reason I chose this business:

I found your store via a google search and after my 1st purchase, I always return when I need a flag or similar item.

Date of experience: May 6, 2024

US & POW FLAGS
July 16th, 2023
Verified purchase
• Previous review

Quick, easy experience placing order. Shipping was quick, product was good.

Date of experience: June 16, 2023

Thumbnail of user guyb296
Washington
1 review
1 helpful vote
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January 2nd, 2024
Verified purchase

I ordered a super tough flagpole. It is very flimsy and I do not think it'll withstand the bad weather. We have here in Southeast Louisiana.

Reason I chose this business:

Thought it would be the best place to get a flagpole

Reason I chose this product:

Because it said it was super tough

Quality

Date of experience: December 26, 2023

Thumbnail of user michaelb11547
New York
1 review
0 helpful votes
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May 18th, 2024
Verified purchase
• Updated review

Although I have bought many flags from this company, my most recent purchase left me deeply disappointed. The flag material was paper, not cloth, VERY CHEAP!

Reason I chose this business:

Based on my past purchases, I had the expectation that this experience would be like prior ones.

Date of experience: May 8, 2024

Great selection of flags, AWESOME store!
April 3rd, 2024
Verified site experience
• Previous review

Date of experience: March 24, 2024

Items are easy to find and are affordable
December 12th, 2023
Verified site experience
• Previous review

Date of experience: December 11, 2023

Great quality
December 12th, 2023
Verified purchase
• Previous review

Flags are in great condition, at affordable prices, and arrive quickly.

Date of experience: December 11, 2023

Thumbnail of user billr1155
California
1 review
0 helpful votes
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December 22nd, 2023
Verified purchase

I've been buying flags from United States Flag Store for years. I can count on quality material that's well made and lasts really well.

Reason I chose this business:

Flags made in America

Reason I chose this product:

Size I needed

Quality

Date of experience: December 20, 2023

Thumbnail of user ronaldf833
Ohio
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

Putting the flag pole together was easy. All parts went together with no problem.

Reason I chose this business:

Because you can't buy a flag pole' of that quality at K Mart. American made..

Date of experience: June 21, 2024

Thumbnail of user davidh7810
Tennessee
2 reviews
0 helpful votes
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December 18th, 2023
Verified purchase

Received flags. Have not unfolded due to waiting on flag pole plus they are a Christmas present. But the US flag looks beautiful!

Date of experience: December 14, 2023

Thumbnail of user alexm2425
Oklahoma
2 reviews
0 helpful votes
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December 14th, 2023
Verified purchase

This store has an excellent selection. They had everything I was looking for. Prices are very reasonable and the items shipped very quickly.

Reason I chose this business:

I found the store through a google search. I'm very glad I did and the United States Flag Store will be my go to for flags from now on.

Reason I chose this product:

Everything was priced right and was in stock.

Quality

Date of experience: December 7, 2023

Thumbnail of user sandys1083
Michigan
1 review
0 helpful votes
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March 3rd, 2024
Verified purchase

Thank you so much for the free shipping. I put flags on my husband, father, and father-in-law's graves year round. The flags were looking pretty sad.

Date of experience: February 22, 2024

Thumbnail of user toddj298
Michigan
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

It was easy to do business with USFS. Sales Team was very helpful identifying the product we needed and providing a quick (NDA) shipping solution.

Reason I chose this business:

It was a result of a Google search and when I called, your Sales Team provided all the information I needed to accommodate my client's needs.

Date of experience: June 4, 2024

Thumbnail of user lewisp130
Illinois
1 review
0 helpful votes
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January 19th, 2024
Verified purchase
• Updated review

I've been waiting several weeks for the veterans seal to put on my father's grave, I am yet to receive it.

Reason I chose this business:

The only place I could find that had what I was looking for. Period.

* United States Flag Store attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality

Date of experience: December 25, 2023

Quick and easy
December 12th, 2023
Verified site experience
• Previous review

Date of experience: December 8, 2023

Thumbnail of user ronaldc762
New Jersey
2 reviews
0 helpful votes
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June 30th, 2023
Verified purchase

They look great and generally very nice. My dissatifaction comes from buying an American flag decoration which was made in CHINA! Let's see how well it hoplds up.

Reason I chose this business:

I have bought from the US Flag store in the past.

Reason I chose this product:

I needed to purchase new buntings after 10 years of using buntings that had faded and needed a replacement.

Quality

Date of experience: May 31, 2023

Thumbnail of user johnh5981
Virginia
1 review
0 helpful votes
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November 7th, 2023
Verified purchase
• Updated review

Received flag, base and eagle. Waited 2 weeks for a standard 7 ft oak pole with no explanation for the delay. Not first class oversight.

Reason I chose this business:

Fair price, good quality items.

Reason I chose this product:

Required for ceremony.

Quality

Date of experience: October 31, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business John. We are sorry to hear that you had a long delivery time. Our standard best rate economy states that it will take approx 3-5 days in shipping and and approx 3-11 days in transit. We are not able to guarantee any timing. If you have any concerns with your shipping or any additional questions do not hesitate to reach out to our customer service team at 877-732-2458 M-F 8-5EST.

5 Stars pending delivery
December 9th, 2021
Verified site experience
• Previous review

5 Stars pending delivery. I'll say more when the flags arrive!

Date of experience: November 9, 2021

Thumbnail of user genet218
Minnesota
1 review
0 helpful votes
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December 20th, 2023
Verified purchase

Was pleased to find this product available. I will mount it on the granite face and place a flag in it.

Date of experience: December 19, 2023

Thumbnail of user mattd625
Texas
1 review
0 helpful votes
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July 15th, 2023
Verified purchase

I ordered 2 US Flags, as I've done many times before, and they arrived in great shape in a timely manner. No complaints here at all!

Date of experience: June 15, 2023

Thumbnail of user guadalupea82
Texas
3 reviews
0 helpful votes
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November 24th, 2022
Verified purchase

Received my flag on time and product is as advertised. Have not flown flag yet so I cannot determine how long it will last. Proud American veteran!

Reason I chose this business:

American made

Reason I chose this product:

Proud American

Quality

Date of experience: October 25, 2022

Thumbnail of user dollyw6
California
1 review
0 helpful votes
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September 15th, 2018

I'm very satisfied with my purchase and will reorder when I need a new flag. I was pleasantly surprised at how well made these flags are.

Date of experience: September 15, 2018

Thumbnail of user victori63
Texas
1 review
0 helpful votes
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April 28th, 2023
Verified purchase

The product came earlier than expected and in great condition. Now let's see how it holds up to 50 mph gust wind in West Texas.

Reason I chose this business:

They look great.

Reason I chose this product:

I needed to instal one in my home.

Quality

Date of experience: March 29, 2023

Thumbnail of user howardg56
Texas
1 review
0 helpful votes
  • Send Message
August 22nd, 2018

Great quality. Will be used as honor flags on my motorcycle as I ride with the Patriot Guard Riders. Hope they can stand up to 50 mph!

Date of experience: August 22, 2018

Sitejabber for Business

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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