United States Flag Store has a rating of 4.7 stars from 7,662 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.
Proactively asks for customer feedback
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Didn't like buying two flags and having them shipped at two different times. I thought that was pretty bad. (paid over $8.00 for shipping)
Had not received second flag and called to find out why. Was told that second flag was being shipped separately.
U.S. company and made in the U.S.
Date of experience: August 20, 2023
Every year I buy a new flag since the old ones get weathered out from the sun here in Florida.
Best site for American flags!
Date of experience: February 14, 2023
Ease of ordering and product was top notch. Quality was every bit what I would expect... from something... "Made in the USA."
Date of experience: October 11, 2023
Ordering was easy and the flags look great. I appreciate the diameter of the wood shafts not being too thin.
I think it was availability, ease of ordering and size used in the wood shafts. In the future, would like to see 18 inch long shafts in the future with, of course, adjusting the size of flag.
Date of experience: April 26, 2024
The web site was easy to navigate, and a good quality flag was delivered expeditiously. Thank you for good service.
I have ordered flags from them before and had a good experience.
Date of experience: April 26, 2024
Was overall a good experIence with this company, had minor issue in order they fixed it right away. Customer service was great.
Date of experience: October 18, 2023
Thank you for your continued business Ralph!
Date of experience: April 6, 2023
Our previous flag flew for 22 years whenever we visited for vacations. It was getting faded and finally split at the pole connection.
Date of experience: July 22, 2023
The staff that I dealt with when purchasing this flag did a great job in helping me and informing me about my options.
Staff recommended
Date of experience: April 5, 2023
Site is easy to use and have had these flags before. Love them, fly them behind my car for escorts on funeral missions.
Date of experience: June 4, 2023
My order was on time and just what I wanted. Would definitely recommend this site for anyone who wants to order U.S. flags.
Date of experience: June 9, 2017
Awesome service, fast delivery and responses. The pricing was great as well. We ordered 2 American flags and got them in no time!
Date of experience: January 18, 2018
Good communication, fast shipping. Have not had long so cannot give much of a review but so far all seems sturdy upon inspection
Because of reviews online
Needed replacement
Date of experience: August 7, 2023
Nice to find a company that has quality American made products that I need. We fly our flags 24/7 with lights at night.
Quality American made products.
All weather
Date of experience: July 6, 2020
Nice to find a company that has quality American made products that I need.
Date of experience: June 26, 2020
So far it has been easy to order my US made flags. I'm not sure if I need cotton or nylon so I'll try one of each to see which works best.
Date of experience: October 7, 2023
My order come with no issue and fast. We needed to replace our old one that had faded. The new one looks great!
Date of experience: May 12, 2023
Flag looks great to me, I'll now see if if stands up better than the nylon one that shredded in a short time.
Date of experience: August 16, 2023
Received my house mounted flag kit quickly, amazing US flag colors, attractive glossy wooden pole with swivels to prevent tangles! Thank you!
Date of experience: May 21, 2017
Found products I wanted very easily. Wide selection of products with clear and complete descriptions. Made in America most important to me.
Made in the USA & good prices.
To replace old, faded & soiled outside flags.
Date of experience: April 3, 2020
Found products I wanted very easily. Wide selection of products with clear and complete descriptions. Made in America most important to me.
Date of experience: March 24, 2020
I really thought it would be a better quality material and stitching. I could have gotten this at Walmart for half price!
Date of experience: April 19, 2023
Ordered 3 dozen 12 x 18 flags to be placed on veterans graves. They are holding up well to wind and weather.
Price, and the fact that the flags are held by 4 staples.
The 3/8" stick fits flag holders correctly.
Date of experience: March 29, 2023
I have bought flags from you for the past years, they are wonderful! We get heavy winds here and they do well
Because that is where I get them from
It is tough
Date of experience: September 21, 2023
Great product, simple process, arrived on time and packaged well. Easy install and works perfect for our 25' flagpole at the office.
Product looked great online with good reviews and had a decent price.
I needed a light for our larger flag pole. All American Flags need a designated light if they are left up after dark. This one was bright enough and could fit on a larger diameter flagpole.
Date of experience: September 22, 2022
We have ordered flags from you now three times. Our climate tends to beat them up. They look great in our yard.
Date of experience: January 24, 2023
Easy to set up account and place order. Delivery very timely despite holidays. Product looks great and a fantastic price.
Wanted to try new supplier
Fly the American flag 24/7 at my house
Date of experience: January 3, 2024
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.
On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.
The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.
History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek
Thank you for your review. Some of our flags that are listed on the site ship out from our vendors. If you would like to check on the stock and location of the products please contact our customer service team at 877-732-2458.