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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,664 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    477
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.8%
Positive
2,022
Neutral
54
Negative
56
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47,607 reviews

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One of the oldest flag retailers online.
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Reviews (7,664)

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Reviews that mention popular keywords

flag store (382) quality product (198) quality flag (230) web site (65)
Thumbnail of user marka2061
Massachusetts
2 reviews
0 helpful votes
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June 24th, 2024
Verified purchase

Easy how to order and great to work with awesome people and gracious

Date of experience: June 14, 2024

Thumbnail of user albertc627
Idaho
1 review
0 helpful votes
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December 4th, 2023
Verified purchase

Experience was excellent, delivered on time and in excellent condition. Looking forward to possibly ordering more.

Date of experience: December 1, 2023

Thumbnail of user rogerr604
North Carolina
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Very good experience. The last flag lasted almost two years in severe weather conditions. Very pleased.

Date of experience: December 2, 2022

Thumbnail of user scottt1611
Washington
1 review
0 helpful votes
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June 24th, 2024
Verified purchase

My shopping experience was easy and enjoyable. Thank you, will visit your website again.

Date of experience: June 14, 2024

Thumbnail of user rosemariea87
Minnesota
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

I'm happy with the flag, just upset there was no way to hang it on my flag pole. As thrrr were no grommets or holes to hang it with

Date of experience: April 26, 2024

Thumbnail of user kenm992
Texas
1 review
1 helpful vote
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April 7th, 2023
Verified purchase

Purchased 2 flags (made in the USA). Excellent quality as advertised. Delivered as promised. No issues.

Date of experience: March 8, 2023

Thumbnail of user robertm7152
Georgia
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Website user friendly. Quick order and delivery. Fantastic product and have repeatedly ordered for my cemetery.

Date of experience: November 1, 2022

Thumbnail of user karenp2674
Pennsylvania
2 reviews
0 helpful votes
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May 25th, 2023
Verified purchase

Great quality. No problems with ordering. Received in a timely fashion. Would recommend to to others.

Date of experience: April 25, 2023

Thumbnail of user michaelg5559
South Dakota
1 review
0 helpful votes
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February 26th, 2023
Verified purchase

Fast and courteous service for the order. Order delivered promptly with beautiful flags. Will use again!

Reason I chose this business:

Just by chance, using a search on the internet.

Reason I chose this product:

We were in need of new flags for our flagpole. Our old flags were looking very worn.

Quality

Date of experience: January 27, 2023

Thumbnail of user camilleh34
Illinois
1 review
0 helpful votes
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July 22nd, 2018

Smooth easy ordering. Favor the made in the USA merchandise. Fast shipping. Quality packed. Favorite retailer.

Date of experience: July 22, 2018

Thumbnail of user josephh126
Pennsylvania
1 review
0 helpful votes
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December 3rd, 2017

Price was right, product was as described, and prompt delivery. An example for other American businesses.

Date of experience: December 3, 2017

Thumbnail of user dalef406
Michigan
1 review
0 helpful votes
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May 28th, 2024
Verified purchase

Everything I ordered was as described and of high quality, I will order again from the US Flag Store.

Reason I chose this business:

Online research

Date of experience: May 18, 2024

Thumbnail of user leed530
Pennsylvania
1 review
0 helpful votes
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August 9th, 2023
Verified purchase

Quick and efficient, everything was easy, products are great, service is great. No complaints. Completely satisfied.

Reason I chose this business:

Cheaper than others with same quality

Quality

Date of experience: August 9, 2023

Thumbnail of user jimmym510
Texas
1 review
0 helpful votes
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November 16th, 2023
Verified purchase

Flags were easy to order over the phone and shipping and delivery was prompt. We are very satisified.

Reason I chose this business:

Went online and found your company. You had what we were looking for so we didn't have to shop any longer.

Reason I chose this product:

We use this product to decorate our town for our yearly celebration.

Quality

Date of experience: November 9, 2023

Thumbnail of user robertm7828
Texas
1 review
0 helpful votes
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April 18th, 2023
Verified purchase

Very satisfied. Flys well and withstands tough winds. Great place for flag purchase. This was a repeat purchase.

Quality

Date of experience: March 18, 2023

Thumbnail of user andrec54
California
1 review
0 helpful votes
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May 9th, 2018

My High Quality USA Flag was delivered in a timely fashion. High durability heavy duty
Well packaged. I was very satisfied with this product.

Date of experience: May 9, 2018

Thumbnail of user janism103
Florida
1 review
0 helpful votes
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April 16th, 2024
Verified purchase
• Updated review

Ordering was quick and efficient. Quality is the most important thing to me. I would highly recommend this company.

Date of experience: April 6, 2024

This is my second order in a little over a week!
April 20th, 2021
Verified site experience
• Previous review

This is my second order in a little over a week! I just received my first order and I am so pleased with the quality! Ordering was easy and I received my first order quickly, so I am very pleased.

Date of experience: March 21, 2021

Thumbnail of user bens1513
Netherlands
1 review
0 helpful votes
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June 23rd, 2024
Verified purchase

Best deal anywhere on the internet for this kind of stuff. Thanks!

Reason I chose this business:

They have the lowest prices and I really appreciated that when looking for state patches that I buy to give out as gifts in my travels

Date of experience: June 13, 2024

Thumbnail of user christinaw57
Pennsylvania
1 review
0 helpful votes
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March 15th, 2017

I recvd my flag very promptly and as promised. Ordering was a breeze & u had exactly what I was looking for.
Awesome thank you

Date of experience: March 15, 2017

Thumbnail of user billb927
Missouri
2 reviews
0 helpful votes
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August 20th, 2023
Verified purchase

We bought some new flags for Memorial Day, but they were flimsey with skinny sticks... not good! That's why we ordered yours. They are perfect!

Date of experience: July 21, 2023

Thumbnail of user jamesw6371
South Carolina
1 review
0 helpful votes
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December 19th, 2023
Verified purchase

Quick and painless except for the follow up query about me having to provide a rating about why I bought a flag

Quality

Date of experience: December 18, 2023

Thumbnail of user maryl500
Louisiana
1 review
0 helpful votes
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May 7th, 2018

The Flags I received were exactly as described and of top quality. The pricing was cheaper than what I found on other websites for the same product.

Date of experience: May 7, 2018

Thumbnail of user jeffb2593
Texas
1 review
0 helpful votes
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July 15th, 2023
Verified purchase

This flag is beautiful! Every detail is quality. It looks good out in our yard waving at all the folks who pass by! Highly recommend this flag!

Date of experience: June 15, 2023

Thumbnail of user sandras3101
Louisiana
1 review
0 helpful votes
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November 2nd, 2022
Verified purchase

I received the flag soon after ordering. It is a different material than the ones I have purchased previously. Hoping it will hold up in our winds.

Date of experience: October 3, 2022

Thumbnail of user jillf546
Vermont
1 review
0 helpful votes
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April 13th, 2023
Verified purchase

I ordered these but my son wanted the other ones for his tractors, so I placed another order and want a refund on the first ones. Thanks.

Quality

Date of experience: March 14, 2023

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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