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United States Flag Store has a rating of 4.7 stars from 7,664 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.
Proactively asks for customer feedback
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47,607 reviews
Very good experience if you going require a certain number of words then please don't request a review or it may affect the quality of my review
Internet search and very good reviews
Replacement flag
Date of experience: August 29, 2023
Had to relocate my flagpole and digging up the existing sleeve not an option. This sleeve saved the day and got it when they said I would.
Date of experience: June 8, 2023
It was very easy to shop for the golf flags by internet. The flags were shipped shortly after my purchase. I had no problems with my order.
Thats what I needed.
Date of experience: October 17, 2023
Date of experience: April 5, 2020
I ordered this American flag as a gift and it is a great quality and made with heavy duty fabric that will obviously last a long time.
I ordered a flag years ago and was impressed with the quality.
Date of experience: September 7, 2022
Baited me with a $10 "coupon" and then didn't let me apply it….on a $700 flagpole order. Stupid. Will go elsewhere for flags and other accessories.
Date of experience: July 19, 2023
Thank you for your review Jeffrey. Our customer service team will be in touch with you shortly regarding this issue. If you need any additional assistance in the meantime please contact customer service at 877-732-2458 or customerservice@onlinestores.com.
I wanted to buy flags; went on the internet and found your ads. Decided to try them and was very pleased with them when they were delivered.
I used to get the flags from AMVETS. I had not received contribution requests from them in a number of years which used to include a form to order flags for a donation.
I wanted to replace flags.
Date of experience: January 24, 2023
The flag is well sewn & the material appears to be very durable for outdoor use. I am pleased with the purchase and the overall shopping experience.
It had what I needed.
I was looking for a small Ukrainian flag to display outdoors.
Date of experience: September 28, 2023
Have been searching for flags and yours appear the best. I am right. Haven;t put out yet but can tell I was right to order these flags
Date of experience: May 24, 2023
Perfect time to replace our faded and worn out flag. Thank you for the prompt delivery of our new flag that is flying high on Flag Day.
Date of experience: June 14, 2023
The ordering experience and service were fine. Delivery was a little slower than I had hoped for but I know that delivery times are slower right now.
Date of experience: November 11, 2022
The quality seems OK and the fabric strong but only time will tell the fade and durability. Also, had not realized it was made in China! Disappointed
Date of experience: March 21, 2023
Check the website! The most American item in our country is our flag. This company makes wire they are made in the USA
Date of experience: March 28, 2024
I received my order much earlier than I anticipated. Great experience.
A free small flag was suppose to be in my order, but did not receive it.
Date of experience: October 5, 2023
Surveys that demand comments are a pain. The store is great but the 'Why did you feel good surveys?" not a good way to spend precious time.
Courteous, responsive and sell great products.
Been buying from store for 35+ years and always satisfied.
Date of experience: June 6, 2023
Is quick delivery.
I was disappointed that the email I got was a 10% off Offer but it did not let me use the code at checkout.
Is past experience nice quality.
Repeat customer good quality
Date of experience: August 27, 2022
Disappointed the email I got was a 10% off Offer but it did not let me use the code at checkout.
Date of experience: August 6, 2022
When I order this Pole was not sure. But when I got it I was so happy it was better then I thought it would be. It's the Flag Pole I wanted and more Thank you
Steve, Mesa AZ
Date of experience: May 12, 2018
If you would list your sleeves in order from small to large. I just happen to find it. I almost gave up
I had been looking sleeve for quite some time. I googled flag poles and United States Flag Store popped up. Went on your web site and found that you had the sleeves. Little more than I wanted to spend, but you had the 20% discount so I went ahead and ordered it.
My neighbor gave me a 25’ aluminum pole that was 5” in diameter at the base. When I removed it I saw how it was put in and I wanted to install it the same way.
Date of experience: October 30, 2023
My order went smoothly and the flag I ordered arrived in wonderful shape and just as it was described, will order again.
Date of experience: September 15, 2023
Order shipped quickly, and the quality of the flag was excellent. Price was fair. Overall I am very pleased with my experience.
Date of experience: July 23, 2017
The online store is easy to navigate through, I was able to fine what I wanted right away and get them ordered
I use them for pop-bys as well as decorating the lawns for open houses
Date of experience: March 30, 2023
Great service and super fast delivery. I ordered the flags on Wednesday and they were at my house by lunchtime on Thursday.
I called to complement your company on your unbelievably fast delivery .
I have ordered from United States flag store previously have always been very happy with the quality of your flags and have always received exactly what I ordered.
Date of experience: June 7, 2023
Great flag at a reasonable price. Made in the USA flag and weatherproof materials means I can fly this flag 24/7 365.
Date of experience: January 23, 2023
Your flags used to last all summer. Crappy China made flags are a joke. These things better last or I'm moving on.
Date of experience: June 12, 2023
This item was exactly what I wanted. I am very pleased with the quality of the material and it's craftsmanship. So thankful
I have ordered from them before and always received what I wanted and it has always been top quality
I chose this product for it long term durability in outdoor flagpole use.
Date of experience: January 26, 2023
Definitely impressed with the craftsmanship and quality of the wood and flag case construction. I will be ordering more for my clients!
American Made
What I needed
Date of experience: October 12, 2022
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.
On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.
The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.
History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek
Thank you for your continued business James!