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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,662 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    477
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.8%
Positive
2,020
Neutral
54
Negative
56
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47,600 reviews

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One of the oldest flag retailers online.
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Reviews (7,662)

Rating

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Reviews that mention popular keywords

flag store (382) quality product (198) quality flag (230) web site (65)
Thumbnail of user timb1700
Oklahoma
1 review
0 helpful votes
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November 7th, 2023
Verified purchase

As this is my first time shopping on United States Flag Store Online Store, I found it was easy to follow the directions and I had no problem finding the flags and bases I was searching for.

Quality

Date of experience: November 4, 2023

Thumbnail of user carolm3448
New York
1 review
0 helpful votes
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January 12th, 2024
Verified purchase

It was easy to place order, waiting for product took several weeks but follow-up was good and product arrived well packaged

Quality

Date of experience: January 10, 2024

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your review. Our website offers the timing of our shipments. We also have a team of customer service agents at 877-732-2458 M-F 8-5 EST

https://www.united-states-flag.com/shippinginfo.html
Economy
Ships within 3-5 business days
Transit time is 3-10 business days
Transit time is not guaranteed

Thumbnail of user dougd325
Maryland
1 review
0 helpful votes
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November 25th, 2022
Verified purchase

Exactly as described. Correct colors with heavy fabric to last. Resistant to fading and fly edge tatter.

Reason I chose this product:

For my home state flag.

Quality

Date of experience: October 26, 2022

Thumbnail of user salomond1
Missouri
2 reviews
0 helpful votes
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January 5th, 2024
Verified purchase

I ordered the wrong size flag case. US Flag took care of the return and sent a corrected order. 6 stars!

Date of experience: January 4, 2024

Thumbnail of user elainep554
Florida
1 review
0 helpful votes
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June 19th, 2024
Verified purchase
• Updated review

Quick and easy to order. Order received in good condition. Thanks!

Reason I chose this business:

Made in the USA.

Date of experience: June 9, 2024

Easy to order
May 7th, 2024
Verified site experience
• Previous review

Date of experience: April 25, 2024

Thumbnail of user stanleyk193
Pennsylvania
1 review
0 helpful votes
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June 20th, 2024
Verified purchase

Easy to order and fast delivery also good quality product well made

Reason I chose this business:

American made

Date of experience: June 10, 2024

Thumbnail of user erikah308
Pennsylvania
1 review
0 helpful votes
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June 20th, 2024
Verified purchase

Embroidered stars that are very nice. A well made and sturdy sewing job.

Date of experience: June 10, 2024

Thumbnail of user hollyw537
Montana
1 review
0 helpful votes
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June 20th, 2024
Verified purchase

Terrific Communication - easy to navigate website. Highly recommend.

Reason I chose this business:

I heard about it advertised on a podcast.

Date of experience: June 10, 2024

Thumbnail of user tommyj137
Florida
1 review
0 helpful votes
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May 6th, 2023
Verified purchase

Good and what I was looking for with the exception that it wasn't American made although that wasn't your fault due to material shortage.

Quality

Date of experience: April 6, 2023

Thumbnail of user richa167
Georgia
2 reviews
0 helpful votes
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October 23rd, 2023
Verified purchase

I just recently replaced our original flag with this one, early indications are that this flag will last longer than the last few we have used.

Quality

Date of experience: October 19, 2023

Thumbnail of user louisk40
Florida
1 review
0 helpful votes
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August 4th, 2018

It is what I expected and maybe a little more. I am indeed grateful. Now I can re raise my flag. Thank you for shipping it in a timely manner.

Date of experience: August 4, 2018

Thumbnail of user maryh4281
Missouri
1 review
0 helpful votes
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April 13th, 2023
Verified purchase

I had a bit of a problem with the website flipping back and forth to get two different kinds of flags ordered and it took longer than it should have.

Quality

Date of experience: March 14, 2023

Thumbnail of user kathyh157
California
1 review
0 helpful votes
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March 17th, 2018

I like the pin very much, it has good color and it looks well made not like some other pins you can buy. I will buy from this company again.

Date of experience: March 17, 2018

Thumbnail of user melaniem404
Wisconsin
2 reviews
0 helpful votes
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January 21st, 2023
Verified purchase

Bought for a gift to my dad. Quality looks and feels great. Website is easy to use and checkout fast. Shipping only took a few days.

Date of experience: December 22, 2022

Thumbnail of user jeffw1716
Florida
1 review
0 helpful votes
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July 6th, 2023
Verified purchase

Great selection across multiple price points. Delivery was pretty quick and product was as described.

Reason I chose this business:

Retired in Florida now but used to live in western Pa. Also, I used to work at Westinghouse Electric. When I saw your address, it seemed like destiny.

Reason I chose this product:

Here in Florida, we get frequent severe weather (wind). I’ve gone through numerous flags since we’ve moved here and they normally don’t last too long. This flag seemed to be very well constructed and heavy duty. I’m hoping for a longer relationship

Quality

Date of experience: June 6, 2023

Thumbnail of user andreag1044
Massachusetts
1 review
0 helpful votes
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February 20th, 2023
Verified purchase

.Always get flags for my dad's grave, US Army and US. Nice to have backup. Always replacing them because of the weather, Thanks for your support

Quality

Date of experience: January 21, 2023

Thumbnail of user lucyf159
New York
1 review
0 helpful votes
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February 26th, 2023
Verified purchase

No issues with ordering. Our flag came in a timely manner. I'm hopeful this flag will last through our hot, humid, rainy weather in Central Florida.

Quality

Date of experience: January 27, 2023

Thumbnail of user jamesh6377
Indiana
1 review
0 helpful votes
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April 20th, 2023
Verified purchase

Hung them up today they look very nice looks dirty will have to wait until we have a nice wind storm to find out for sure

Date of experience: March 21, 2023

Thumbnail of user lindah4094
Illinois
1 review
0 helpful votes
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January 8th, 2023
Verified purchase

Fast shipping and price were fair. I noticed the quality of the flags was not as good as in previous orders. I had to repair several.

Date of experience: December 9, 2022

Thumbnail of user daveh1162
Florida
2 reviews
0 helpful votes
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September 14th, 2022
Verified purchase

Overall great service with good selection. Hope to find this flag lasts more than the 2 months I got from the last flag i put up.

Quality

Date of experience: August 15, 2022

Thumbnail of user markh4674
Virginia
1 review
0 helpful votes
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August 4th, 2023
Verified purchase

The flag case was a perfect fit for the folded flag from my Fathers burial service at the National Cemetery in Dallas. Great product and quality.

Date of experience: August 3, 2023

Thumbnail of user deborahm2737
Georgia
1 review
0 helpful votes
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April 14th, 2023
Verified purchase

The customer service representative was very knowledgeable and courteous and answered all of my questions.

Reason I chose this business:

Because another company did not answer my questions about shipping cost to my satisfaction. This company could only give me that information after the order was entered and processed.

Reason I chose this product:

I have loved ones with headstones and sometime saddles are blown off and I thought this would be a good alternative.

Quality

Date of experience: March 15, 2023

Thumbnail of user jaineb
Iowa
1 review
0 helpful votes
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June 16th, 2020
Verified purchase
• Updated review

I just found you today. Your website is easy to use and doesn't have anything ambiguous or complicated. I like how clear it is. Thank you!

Reason I chose this business:

The variety!

Reason I chose this product:

As gifts and for myself because I am a foreign language teacher.

Value
Shipping
Quality

Date of experience: May 17, 2020

I just found you today
June 12th, 2020
Verified site experience
• Previous review

I just found you today. Your website is easy to use and doesn't have anything ambiguous or complicated. I like how clear it is. Thank you!

Date of experience: May 7, 2020

Thumbnail of user terryg786
Louisiana
1 review
0 helpful votes
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April 13th, 2023
Verified purchase

I was immensely pleased with my flag when it arrived. It seems to be very well made and the fabric and colors are rich and vivid.

Date of experience: March 14, 2023

Thumbnail of user craigt464
Pennsylvania
1 review
0 helpful votes
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September 30th, 2023
Verified purchase

A-MAZ-ing! The beautiful flag shipped within hours of my ordering it. We didn't need it that fast, but thank you. Deb (obo Craig)

Date of experience: August 31, 2023

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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