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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,662 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    477
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.8%
Positive
2,020
Neutral
54
Negative
56
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47,600 reviews

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One of the oldest flag retailers online.
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Reviews (7,662)

Rating

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Reviews that mention popular keywords

flag store (382) quality product (198) quality flag (230) web site (65)
Thumbnail of user christines3042
New York
1 review
0 helpful votes
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June 19th, 2024
Verified purchase

Very satisfied Great price, great quality and fast delivery.

Date of experience: June 9, 2024

Thumbnail of user jerryj90
Arkansas
1 review
0 helpful votes
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October 29th, 2023
Verified purchase

Easy to find what I want and the select is much better than other sites. Delivery is quick and on time.

Reason I chose this business:

Been using them for years will continue to do so.

Reason I chose this product:

Best flag for the price that I could find.

Quality

Date of experience: September 29, 2023

Thumbnail of user jerryt615
Ohio
1 review
0 helpful votes
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November 7th, 2023
Verified purchase

I am grateful to you all for having this Christian car flag. The quality is better than I expected. Thank you!

Reason I chose this business:

It was the only place I could find the Christian car flag I needed. And the price was right.

Reason I chose this product:

I am a Born again Christian, and my car is a rolling witness for CHRIST. This flag helps.

Quality

Date of experience: November 4, 2023

Thumbnail of user annb229
Wisconsin
1 review
0 helpful votes
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May 11th, 2018

The flag arrived, and the quality is superb. Great service and delivery was quick.
I will definitely be a repeat customer.

Date of experience: May 11, 2018

Thumbnail of user randyw64
Tennessee
1 review
0 helpful votes
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March 8th, 2018

Everything was just what we wanted... The flags were perfect for our event... The order was right on time as requested...

Date of experience: March 8, 2018

Thumbnail of user alid196
Illinois
1 review
0 helpful votes
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September 8th, 2023
Verified purchase

Great quality! Just what I wanted! Attention to detail and quality is why I will never shop for flags anywhere else.

Reason I chose this business:

My favorite flag store because of quality!

Quality

Date of experience: September 6, 2023

Thumbnail of user monteu
Texas
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

The flags are of great quality. Delivery took a little longer than I expected, but I was happy with the company.

Date of experience: December 6, 2022

Thumbnail of user marthaj156
Florida
1 review
0 helpful votes
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June 21st, 2020
Verified purchase
• Updated review

A good variety and price range to choose from, the delivery is usually earlier that estimated when the order is placed.

Reason I chose this business:

Price, quality and service

Reason I chose this product:

To donate to organizations to place on verterans' graves.

Value
Shipping
Quality

Date of experience: May 22, 2020

A good variety and price range to choose from, fast...
June 12th, 2020
Verified site experience
• Previous review

A good variety and price range to choose from, fast delivery

Date of experience: May 12, 2020

Thumbnail of user billc313
Texas
1 review
0 helpful votes
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May 23rd, 2018

Quick shipping! Great product! Flag is well made and great looking. Pole looks good and will look outstanding in my yard!

Date of experience: May 23, 2018

Thumbnail of user russells740
Arkansas
1 review
0 helpful votes
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April 29th, 2023
Verified purchase

Flags were delivered in good condition and fit our needs appropriately. I would recommend U.S. Flag Store for your flag needs.

Quality

Date of experience: March 30, 2023

Thumbnail of user shantelel
Texas
1 review
0 helpful votes
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July 9th, 2023
Verified purchase

Beautiful flags, arrived quicker than I thought and they arrived all together! 8 flags in one bag! Awesome. Great prices too!

Date of experience: June 9, 2023

Thumbnail of user neldab
New York
1 review
0 helpful votes
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September 13th, 2017

Flag was ordered 9/6/17 and received 9/13/17. Service was adequate but not as prompt as I expected from reading the website.

Date of experience: September 13, 2017

Thumbnail of user jackh190
Michigan
1 review
0 helpful votes
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May 7th, 2018

Received flag pole but that was all. No mounting bracket or the rings were in the box when it was opened.

Date of experience: May 7, 2018

Thumbnail of user paull2341
Idaho
1 review
0 helpful votes
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May 23rd, 2023
Verified purchase

I found the experience was fine, until I started getting nagged about rating my experience, now it is less than satisfactory.

Reason I chose this business:

Unfortunate

Reason I chose this product:

I needed it, wished I would have looked elseware

Quality

Date of experience: April 23, 2023

Thumbnail of user williams6428
New Hampshire
1 review
0 helpful votes
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August 29th, 2023
Verified purchase

Was no problem with the site did search for a particular emblem which was not available did find other 3 emblems

Quality

Date of experience: August 25, 2023

Thumbnail of user rudolphc16
New Jersey
1 review
0 helpful votes
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July 5th, 2020
Verified purchase
• Updated review

Waited until the right case was back in stock. Very pleased with first buy of this case. Very easy to order.

Reason I chose this business:

Great product and great service.

Reason I chose this product:

I chose the cherry wood officer's flag case. Since my family has lost two that have had military service I got two boxes exactly the same. Very nice products.

Value
Shipping
Quality

Date of experience: June 5, 2020

Waited until the right case was back in stock
June 19th, 2020
Verified site experience
• Previous review

Waited until the right case was back in stock. Very pleased with first buy of this case. Very easy to order.

Date of experience: May 20, 2020

Thumbnail of user sylviah342
South Carolina
1 review
0 helpful votes
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May 27th, 2023
Verified purchase

Mu experience was great! Got exactly what I ordered and it is one of the best flags I have ever ordered.

Reason I chose this business:

Number one is because I love the name of the store.

Reason I chose this product:

It is made of the material that will last and everything on it is stitched. Beautiful, well made flag!

Quality

Date of experience: April 27, 2023

Thumbnail of user claytont66
South Dakota
1 review
1 helpful vote
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March 30th, 2023
Verified purchase

Purchase went fine. Too much advertising from the company wanting to to buy more before I had even received my purchase.

Date of experience: February 28, 2023

Thumbnail of user jeremys1223
Ohio
3 reviews
0 helpful votes
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July 2nd, 2023
Verified purchase

American made product, on time delivery and high quality. I will purchase my flags from this company from here on out.

Reason I chose this business:

I chose this store because it was the first listing online that was American made.

Reason I chose this product:

I chose this store because the product is American made.

Quality

Date of experience: June 2, 2023

Thumbnail of user douglasm1171
California
1 review
0 helpful votes
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July 26th, 2023
Verified purchase

Smooth transaction. Nice notifications. Not too many. Once received, they sent a text asking if I had received what I ordered.

Date of experience: July 25, 2023

Thumbnail of user adamm152
Pennsylvania
1 review
0 helpful votes
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July 2nd, 2017

Good prices fast service good quality I will buy again when need. I would recommend this site and experience to everyone

Date of experience: July 2, 2017

Thumbnail of user robertah296
Nevada
1 review
0 helpful votes
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July 14th, 2023
Verified purchase

Very good experience and would order again. It came in a timely fashion. Very pleased with the quality of the material.

Date of experience: June 14, 2023

Thumbnail of user bonnieo117
Georgia
1 review
0 helpful votes
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December 27th, 2022
Verified purchase

Thank you for always having what I need. Your site is super easy to navigate, and your pricing is extremely reasonable!

Reason I chose this business:

I'm a returning customer.

Reason I chose this product:

I knew I could rely on your quality.

Quality

Date of experience: November 27, 2022

Thumbnail of user teds183
Alabama
1 review
0 helpful votes
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July 28th, 2020
Verified purchase
• Updated review

I will order all my flags from the United Flag Store. The price is great and the delivery was very fast.

Reason I chose this business:

First time user found online.

Service
Value
Shipping
Quality

Date of experience: June 28, 2020

Awesome
July 17th, 2020
Verified site experience
• Previous review

Date of experience: June 17, 2020

Thumbnail of user kristins858
Colorado
1 review
0 helpful votes
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July 6th, 2023
Verified purchase

Thank you for a beautiful product with sewn on stars! The quality of product and care of service are greatly appreciated!

Reason I chose this business:

It's great to buy products made in the U.S.A.

Reason I chose this product:

Our team has shopped here before and we have had good experiences.

Quality

Date of experience: July 6, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business Kristin!

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Gain trust and grow your business with customer reviews.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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