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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,660 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    477
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 94.8%
Positive
2,018
Neutral
54
Negative
56
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47,595 reviews

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Special offer from United States Flag Store
One of the oldest flag retailers online.
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Reviews (7,660)

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Reviews that mention popular keywords

flag store (382) quality product (198) quality flag (230) web site (65)
Thumbnail of user patriciak2059
Maryland
1 review
0 helpful votes
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July 27th, 2023
Verified purchase

Every aspect of my flag ordering was excellent. Great service and order was received in good condition and expedited delivery!

Date of experience: June 27, 2023

Thumbnail of user clairb28
Virginia
1 review
0 helpful votes
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November 10th, 2018

Everything came in the mail just fine.
Now it's time to install the holders and put out the new Flags.

Date of experience: November 10, 2018

Thumbnail of user mikes4619
Georgia
1 review
0 helpful votes
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October 13th, 2023
Verified purchase

Purchasing was easy and delivery was fast! I highly recommend getting your next flag at the United States Flag Store!

Quality

Date of experience: September 13, 2023

Thumbnail of user josephl1876
Minnesota
1 review
0 helpful votes
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October 28th, 2022
Verified purchase

Easy to order on line
Delivery time was within the time they were supposed to be here.
Product is perfect

Reason I chose this business:

Found on line I’m a. Veteran needed several very good flags

Quality

Date of experience: September 28, 2022

Thumbnail of user charleneq18
Florida
1 review
0 helpful votes
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June 28th, 2023
Verified purchase

Shopping and placing the order was a quick and easy process. The flags were delivered much quicker than I expected.

Reason I chose this business:

It was the first store I found that is located in the USA and you have Confederate Flags.

Reason I chose this product:

A friend was looking for Confederate Flags.

Quality

Date of experience: May 29, 2023

Thumbnail of user rickyw204
Ohio
1 review
0 helpful votes
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June 23rd, 2023
Verified purchase

Placing the order was quick and easy. The Flags arrived in a couple of days and are currently flying high.

Quality

Date of experience: May 24, 2023

Thumbnail of user missyv1
North Carolina
2 reviews
0 helpful votes
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May 9th, 2018

The Flags look great and shipping was very fast. Will definitely order from again. Can't beat the quality and cost.

Date of experience: May 9, 2018

Thumbnail of user debh42
South Carolina
1 review
0 helpful votes
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February 26th, 2017

I received these as expected in 2 days... thank you! I look forward to doing more business with you soon.

Date of experience: February 26, 2017

Thumbnail of user tomc1714
California
1 review
0 helpful votes
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December 14th, 2022
Verified purchase

Although it took a little long to get the replacement I was pleasantly surprised that the entire order was replace.

Date of experience: November 14, 2022

Thumbnail of user aarono279
Kansas
1 review
0 helpful votes
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November 6th, 2023
Verified purchase

Easy shopping fast shipping. Beautiful Flag. All our Veterens are happy we finally got a flag for our lobby. Will be purchasing again.

Date of experience: November 6, 2023

Thumbnail of user barbarac3215
Pennsylvania
1 review
0 helpful votes
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August 8th, 2023
Verified purchase

I was pleasantly surprised with my order arriving so quickly.
The quality was very nice. I would recommend this store.

Date of experience: July 9, 2023

Thumbnail of user williamp3480
Pennsylvania
1 review
0 helpful votes
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September 8th, 2023
Verified purchase

Average- I am not entering 50 characters because I have said all I want to say. The product (falgs were below my expectations.

Quality

Date of experience: September 5, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your review William. We are sorry that the products did not meet you expectations. Please contact our team of customer service agents for assistance M-F 8-5 EST at 877-732-2458.

Thumbnail of user georgew1842
New Mexico
1 review
0 helpful votes
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June 16th, 2024
Verified purchase

Excellent, very excellent, good selection of items to choose from.

Date of experience: June 6, 2024

Thumbnail of user lylep6
Hawaii
1 review
0 helpful votes
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July 9th, 2017

Flyes 24/7 rain or shine and it wears well. I always have one in stock for when the current one wears out finally.

Date of experience: July 9, 2017

Thumbnail of user davidh8943
New York
1 review
0 helpful votes
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August 7th, 2023
Verified purchase

Your store had what I needed without buying the whole flag and pole. I couldn't locate a holder anywhere but you had it.

Date of experience: August 6, 2023

Thumbnail of user jenniferg3250
Tennessee
1 review
0 helpful votes
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November 14th, 2023
Verified purchase

My flags came in a timely manner and they were beautiful. I ordered the polyester ones and they are just the quality I was hoping for. Thank you.

Date of experience: November 11, 2023

Thumbnail of user robertr654
Arizona
1 review
0 helpful votes
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June 26th, 2018

The wrong flag was sent last time but I liked it so much that I kept it and then ordered this one. I love the "Heritage Series" flags!

Date of experience: June 26, 2018

Thumbnail of user michaels9792
California
1 review
0 helpful votes
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November 27th, 2022
Verified purchase

Appreciate a well-crafted, American-made flag. The online purchase transaction was flawless. Shipping was timely.

Reason I chose this business:

A solid reputation & positive customer feedback.

Reason I chose this product:

Bottom line? A well-made American flag, made in the U.S.A.

Quality

Date of experience: October 28, 2022

Thumbnail of user charlesb3252
New York
1 review
0 helpful votes
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July 17th, 2023
Verified purchase

Pleasant and no hassle. Shipping was a little pricey at $30 for a 2 day delivery, but we wanted it for a float a week before the parade.

Reason I chose this business:

Convenience

Reason I chose this product:

We had size restrictions to adhere to keep within the height limits on the truck and yet keep the flag from touching the ground

Quality

Date of experience: July 16, 2023

Thumbnail of user chrism40
New Mexico
2 reviews
5 helpful votes
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January 19th, 2017

Ordered this for my little league upcoming season and it was a great price for such a large flag. Thanks for getting it out to me so quickly

Date of experience: January 18, 2017

Thumbnail of user tinam1810
Tennessee
2 reviews
0 helpful votes
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June 13th, 2024
Verified purchase

This flag will last a long time
Great material and great customer service

Reason I chose this business:

The name says it all

Date of experience: June 3, 2024

Thumbnail of user arnittam
New Jersey
1 review
0 helpful votes
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June 4th, 2023
Verified purchase

Customer service was quick and accommodating. The order was delivered before scheduled delivery time.

Reason I chose this business:

To be placed in Church.

Reason I chose this product:

The bundle package.

Quality

Date of experience: May 5, 2023

Thumbnail of user janek657
New Jersey
1 review
0 helpful votes
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June 1st, 2024
Verified purchase

Always great quality and just as advertised. Love their designs on the garden flags as well.

Date of experience: May 22, 2024

Thumbnail of user geraldr466
Texas
1 review
0 helpful votes
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November 23rd, 2023
Verified purchase

It was easy to order, great experience, I like being able to go through your web site and finding everything I was looking for.

Reason I chose this business:

Made in America

Reason I chose this product:

To support my country and stand with Israel.

Quality

Date of experience: November 16, 2023

Thumbnail of user faithd134
Alabama
1 review
0 helpful votes
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October 27th, 2023
Verified purchase

What great service you provided. We donated our flags to our local fire department to replace the ones along our parade route. Beautifully made.

Date of experience: October 27, 2023

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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