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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,658 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    477
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.8%
Positive
2,016
Neutral
54
Negative
56
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47,586 reviews

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One of the oldest flag retailers online.
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Reviews (7,658)

Rating

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Reviews that mention popular keywords

flag store (382) quality product (198) quality flag (230) web site (65)
Thumbnail of user jacquesl105
Michigan
1 review
0 helpful votes
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August 14th, 2023
Verified purchase

Very good.
Although, I would have preferred a silver ball at the top of the mast, instead of the gold one that you provided!

Date of experience: August 11, 2023

Thumbnail of user larrya828
Florida
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

They had what I needed, good quality, fast service and good price.

Reason I chose this business:

Same as above

Date of experience: June 4, 2024

Thumbnail of user gregp668
Arizona
1 review
0 helpful votes
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October 20th, 2022
Verified purchase

Since finding your website, I now buy my flags from you.
Your flags last the longest, thank you for fast shipping and great pricing.

Date of experience: September 20, 2022

Thumbnail of user terisal2
Georgia
1 review
0 helpful votes
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June 14th, 2023
Verified purchase

Received in a timely manner. The product was exactly as advertised and I really liked that the flags were made here in the USA

Date of experience: May 15, 2023

Thumbnail of user davidh10233
Georgia
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Easy to order, order arrived on time, flags just what I wanted.

Reason I chose this business:

Found online

Date of experience: June 4, 2024

Thumbnail of user chrisc3677
Tennessee
1 review
0 helpful votes
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July 27th, 2023
Verified purchase

I recently lost my father and he served in veitnam I don't have alot of money but I would love a US flag with a display case for it please
Call me *******576 please thank you for your time

Date of experience: July 26, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your review Chris. Our customer service team will be in contact with you. If you would like to reach them please call them at 877-732-2458.

Thumbnail of user alaiyad
Pennsylvania
1 review
0 helpful votes
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February 8th, 2024
Verified purchase

I RECEIVED ASSISTANCE WITH MY PURCHASE WITH DANIEL. I gave him the information for my need and received a QUICK RESPONSE! I was able to purchase his recommendation immediately. GREATLY APPRECIATED.

Service

Date of experience: February 1, 2024

Thumbnail of user micheled810
New York
1 review
0 helpful votes
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June 24th, 2023
Verified purchase

Fast Accurate price is perfect I placed my order and received very promptly this is my overall go to store for all of our flags we use in our Town.

Reason I chose this business:

We Have used in past

Reason I chose this product:

We use these on our poles in Town along with our home town hero Banners

Quality

Date of experience: May 25, 2023

Thumbnail of user gerrym203
Kansas
1 review
0 helpful votes
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June 12th, 2024
Verified purchase

Pleased with response of order made. No hesitation in response to my request.

Reason I chose this business:

I believe I have used your service previously.

Date of experience: June 2, 2024

Thumbnail of user georgeg1871
California
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

I ordered on line and it showed up on time. They had the size I needed for outdoors. It wave's proudly

Reason I chose this business:

It’s easy

Reason I chose this product:

Replacing my worn and torn flag

Quality

Date of experience: February 7, 2024

Thumbnail of user kiag16
Pennsylvania
2 reviews
5 helpful votes
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May 8th, 2023
Verified purchase

Thought package was not delivered. It came through the Jefferson post office and delivered by mailman.

Date of experience: April 8, 2023

Thumbnail of user constanzaa10
California
1 review
0 helpful votes
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March 26th, 2023
Verified purchase

Ordering was easy and instructions every clear. Website is very user friedly. Product description is accurate.

Quality

Date of experience: February 24, 2023

Thumbnail of user barbl186
Colorado
1 review
0 helpful votes
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December 22nd, 2022
Verified purchase

Nice quality And it exceeded my expectatuons! Great service and was delivered in a timely timeframe.

Date of experience: November 22, 2022

Thumbnail of user vickih688
New York
1 review
0 helpful votes
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July 5th, 2023
Verified purchase

Order came quickly! I placed an order prior to this and the flag was too big, I did the return,it was a quick turn around. Thank you

Service
Value
Shipping
Returns
Quality

Date of experience: July 5, 2023

Thumbnail of user susans5465
Georgia
1 review
0 helpful votes
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February 11th, 2023
Verified purchase

Easy shopping; fast delivery. Although a good solar light, it did not fit the flag pole for which it was purchased. The return process was made easy.

Service
Quality

Date of experience: January 12, 2023

Thumbnail of user carolem426
Missouri
1 review
0 helpful votes
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September 26th, 2023
Verified purchase

Rapid delivery. The product was what I ordered and a good solid color, not washed out. It is a gift and I cannot wait to give it.

Date of experience: September 24, 2023

Thumbnail of user christ1647
Connecticut
3 reviews
0 helpful votes
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May 25th, 2023
Verified purchase

Purchased a new flag since our old one was looking a little worn so we replaced it with this one and it's great! Very happy with it

Date of experience: April 25, 2023

Thumbnail of user lindas5566
California
1 review
0 helpful votes
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February 26th, 2023
Verified purchase

The flags came quickly. They look good. I cannot speak to the quality yet since I have not seen how well they hold up in the weather.

Reason I chose this business:

I was looking for a flag that would hold up in our weather at a good price.

Reason I chose this product:

The description implied this was a good choice. We will see.

Quality

Date of experience: January 27, 2023

Thumbnail of user georgeg1630
Missouri
1 review
1 helpful vote
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May 7th, 2023
Verified purchase

I will tell everyone get your flag elsewhere. I guess you get to steal most of my money. Paid $162.00 for one flag. You're way to expensive.

I was told they were back orders and will send. Lie

Reason I chose this business:

Went to internet and requested flags. Thanks for nothing. I'm from Florida is why I wanted flag, my wife is from Utah. We have always had "Don't tread on Me flag. In fact one year a neighbor gave one for Christmas, with note love flag. I guess you get to steal money. Have a nice day.

Service
Quality

Date of experience: April 7, 2023

Thumbnail of user thomasm1623
Virginia
1 review
0 helpful votes
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July 31st, 2020
Verified purchase
• Updated review

I don't buy my US Flags anywhere else and have been doing so for over 10 years. Great service and well made flags for my windy area.

Reason I chose this business:

Their flag construction for the windy place in which I live.

Reason I chose this product:

The quality of their National flags

Value
Shipping
Quality

Date of experience: July 1, 2020

I don't buy my US Flags anywhere else and have been...
July 18th, 2020
Verified site experience
• Previous review

I don't buy my US Flags anywhere else and have been doing so for over 10 years. Great service and well made flags for my windy area.

Date of experience: June 18, 2020

Thumbnail of user cynthiam2475
Texas
1 review
0 helpful votes
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March 12th, 2023
Verified purchase

Very prompt and professional. The product was just what I needed and is working well. Our flag is lit at night and our veteran customers are happy

excellent was taken care of promptly

Reason I chose this business:

Recommendation

Reason I chose this product:

Needed items

Service
Quality

Date of experience: February 10, 2023

Thumbnail of user paulc3149
Hawaii
1 review
1 helpful vote
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February 26th, 2023
Verified purchase
• Updated review

I did not read carefully and made one mistake in my order. I also did not want flags with sticks. But the ones I ordered will do.

Reason I chose this business:

Decent price. Good selection overall.

Reason I chose this product:

I wanted some flags to waive during our athletic games because we have some great international athletes on our teams.

Quality

Date of experience: January 27, 2023

Very easy!
February 12th, 2023
Verified site experience
• Previous review

Very easy! Thanks!

Date of experience: January 13, 2023

Thumbnail of user natalief521
Pennsylvania
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

This was the perfect prop for my dance show! And after the show I'm displaying it in my house.

Date of experience: June 4, 2024

Thumbnail of user brightviewl
California
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

No complaints, the order came on time, the flag is great quality.

Reason I chose this business:

I like how easy it was to search for the size and material I wanted for our office

Date of experience: June 3, 2024

Thumbnail of user c.a.c2
California
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

Very easy to navigate and peruse, I felt very comfortable using it.

Date of experience: June 3, 2024

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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