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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,655 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    477
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

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Positive reviews (last 12 months): 94.8%
Positive
2,015
Neutral
54
Negative
56
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47,551 reviews

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One of the oldest flag retailers online.
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Reviews (7,655)

Rating

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Reviews that mention popular keywords

flag store (382) quality product (198) quality flag (230) web site (65)
Thumbnail of user noelleg42
California
3 reviews
0 helpful votes
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June 29th, 2023
Verified purchase

It was easy from the beginning to the end with the order. Very pleased with my purchase. It's exactly what I wanted.

Reason I chose this business:

I liked that it had the United States in it’s name.

Reason I chose this product:

A family friend who passed away had a Norwegian background. I already had access to a large American flag for a bouquet, but needed a small Norwegian flag that would be part of the bouquet as well.

Quality

Date of experience: June 28, 2023

Thumbnail of user joyy46
Georgia
1 review
0 helpful votes
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December 7th, 2022
Verified purchase

The ordering was easy and the flags for our town were shipped and received in the expected amount of time.

Thank you.

Reason I chose this business:

It was recommended by someone who had used you before and your prices were lower.

Reason I chose this product:

Because the information about them standing up better in the weather. Your price was also less than other flag companies that I looked at.

Quality

Date of experience: November 7, 2022

Thumbnail of user cindyn394
Pennsylvania
1 review
0 helpful votes
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July 25th, 2023
Verified purchase

70 American flags in the yard of a friend for his birthday.
Flags were perfect, arrived in time and were packaged well.

Reason I chose this business:

Found you online

Reason I chose this product:

I was shopping for flags.

Quality

Date of experience: July 25, 2023

Thumbnail of user irisd7
New Jersey
1 review
0 helpful votes
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March 2nd, 2017

Not a whole lot of what I personally was looking for, but I got what I needed. Decent price and quick service.

Date of experience: March 2, 2017

Thumbnail of user brandonr693
North Carolina
1 review
0 helpful votes
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October 28th, 2022
Verified purchase

Fast and easy and the Flag is made to withstand the outdoor elements. I look forward to purchasing from you all again.

Reason I chose this business:

Found it online

Reason I chose this product:

Needed a new one

Quality

Date of experience: September 28, 2022

Thumbnail of user sarahp1996
Vermont
2 reviews
0 helpful votes
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June 7th, 2023
Verified purchase

I was very pleased to find that both the pole and flag were of high quality and the service was extremely satisfactory.

Reason I chose this business:

It was recommended to me by a friend.

Reason I chose this product:

Because our village is preparing to display flags on power poles.

Quality

Date of experience: May 8, 2023

Thumbnail of user omanu
Germany
3 reviews
0 helpful votes
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October 25th, 2021

I would like to say thank you for the delivery I received. The flag is in the sky fast service cool staff!

Date of experience: September 25, 2021

Thumbnail of user dang1525
North Carolina
1 review
0 helpful votes
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August 2nd, 2023
Verified purchase

I received the flag within one week of the time that I placed the order and was well pleased with its quality.

Reason I chose this business:

The store had great products at a reasonable price.

Reason I chose this product:

Our church disaffiliated from the United Methodist Church so we needed a flag to replace the UNITED METHODIST CHURCH flag that we had on display at the front of the church.

Quality

Date of experience: August 2, 2023

Thumbnail of user lynp70
New York
1 review
0 helpful votes
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October 3rd, 2023
Verified purchase

I love our new desk flags. I just wish they did not have a crease when they arrived. They should come out!

Date of experience: October 3, 2023

Thumbnail of user darlac107
Virginia
1 review
2 helpful votes
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April 5th, 2023
Verified purchase

Website easy to navigate. The American flag is very personal to me and your site more than demonstrated this feeling to me.

Reason I chose this business:

I reviewed the other sites listed, and your site offered the quality I was seeking.

Quality

Date of experience: March 6, 2023

Thumbnail of user dianes2480
Texas
1 review
0 helpful votes
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March 15th, 2023
Verified purchase

It was as described. Excellent quality especially for the price. I would order it again. I would recommend this flag and company

Reason I chose this business:

Found it on line when I was looking for a new flag.

Reason I chose this product:

It described what I was looking for and ordering was easy.

Quality

Date of experience: February 13, 2023

Thumbnail of user almag107
Iowa
1 review
0 helpful votes
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July 23rd, 2022
Verified purchase

Great selection and prices. Happy 4th! I chose a variety of flags and loved displaying them at the front of the house.

Quality

Date of experience: June 23, 2022

Thumbnail of user cyrils32
Washington
1 review
0 helpful votes
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March 19th, 2023
Verified purchase

Satisfactory,I expected the flag to be made in the US and not China. I will choose a different company in the future.

Quality

Date of experience: February 17, 2023

Thumbnail of user christinep1815
Wisconsin
1 review
0 helpful votes
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January 23rd, 2024
Verified purchase

Love the selection and timely delivery. We've ordered twice from this company and are happy with the transaction and quality of the product.

Date of experience: January 16, 2024

Thumbnail of user francisb295
New York
1 review
0 helpful votes
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March 5th, 2023
Verified purchase

Flag was a 3 x 5 but the flag I received was only 33 inches wide so it does not fit my flag pole, I added rings to make it fit.

Reason I chose this business:

Found on line

Reason I chose this product:

Needed a new Flag

Quality

Date of experience: February 3, 2023

Thumbnail of user jeremyw848
New York
1 review
0 helpful votes
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April 23rd, 2023
Verified purchase

. I had to wait four months to order the correct display case. It finally came in to your warehouse it was sent to me and I am happy with it.

Date of experience: March 24, 2023

Thumbnail of user carolynb1534
Pennsylvania
1 review
0 helpful votes
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June 16th, 2023
Verified purchase

LOVE YOUR USA FLAGS I ALWAYS BUY MY FLAGS FROM YOU, AND I AM VERY SATISFY. THANK YOU,, ALWAYS MY ORDERS COMES VERY NICELY SEALED UP & IN REAL GOOD SHAPE.

Date of experience: May 17, 2023

Thumbnail of user cynthias2908
Washington
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Good experience. Decent price. Quality flag. Pole could be sturdier.but good for price

Date of experience: June 3, 2024

Thumbnail of user robertb5493
Pennsylvania
2 reviews
0 helpful votes
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December 27th, 2023
Verified purchase
• Updated review

I was not sure of the procedure on checkout, but by trial and error I was able to complete the purchase.

Reason I chose this business:

The headquarters of US Flag store is not that far away from me, so shipping was rather quick.

Reason I chose this product:

Price was reasonable, in that since I fly the flag daily in all kinds of weather, I replace it about every three or four years.

Quality

Date of experience: December 23, 2023

I was not sure of the procedure on checkout
December 12th, 2023
Verified site experience
• Previous review

Date of experience: December 9, 2023

Thumbnail of user donnag2177
Iowa
1 review
0 helpful votes
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November 15th, 2023
Verified purchase

Quick service. Made in the USA. This is the 2nd time ordering this exact flag. It is very durable & holds up well under normal weather conditions.

Reason I chose this business:

I had purchased from them in the past and was pleased with their merchandise.
I am impressed with the quality of the flag

Purchased from them in the past and was very satisfied. Happy to see they were still in business. Made in the USA was also a deciding factor..

Reason I chose this product:

Quality of the product. Made in the USA. Durable under multiple weather conditions.

Quality

Date of experience: October 16, 2023

Thumbnail of user terrym3192
Missouri
1 review
0 helpful votes
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December 24th, 2024
Verified purchase

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Date of experience: December 14, 2024

Thumbnail of user amym3226
New York
1 review
0 helpful votes
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July 2nd, 2023
Verified purchase

USFS made my online shopping experience quick and SO easy. Product was delivered before the ETA and in great condition! Thank You!

Date of experience: June 2, 2023

Thumbnail of user jerryh1173
Pennsylvania
1 review
0 helpful votes
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February 16th, 2024
Verified purchase

Owned many outdoor flags,never made of this material i will see how it holds up.my flag never comes down

Quality

Date of experience: February 9, 2024

Thumbnail of user georgeq389
New York
1 review
0 helpful votes
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July 5th, 2023
Verified purchase

Received my item and I was pleased to receive the item not broken or damaged will continue to order as I continue as needed thanks for your support

Date of experience: July 5, 2023

Thumbnail of user georgee433
Florida
2 reviews
0 helpful votes
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April 1st, 2023
Verified purchase

It is a very beautiful flag and made with care very excited to know it is made in the good old U.S.A God bless America

Date of experience: March 2, 2023

Sitejabber for Business

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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