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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,607 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    471
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.9%
Positive
1,982
Neutral
54
Negative
52
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47,464 reviews

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One of the oldest flag retailers online.
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Reviews (7,607)

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Reviews that mention popular keywords

flag store (380) quality product (196) quality flag (229) web site (64)
Thumbnail of user richardl3687
Illinois
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

It was excellent as always. Our flag rip to shreds during Hurricane Helene therefore, I'm going with polyester this time. Lots of wind off lake too.

Date of experience: December 5, 2024

Thumbnail of user joelt523
Maine
1 review
1 helpful vote
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January 6th, 2025
Verified purchase

Good experience, no problems. I would order from this company again!

Reason I chose this business:

Found you on the internet. Your establishment had the product I was looking for at a reasonable price.

Date of experience: December 27, 2024

Thumbnail of user darlag122
Tennessee
1 review
0 helpful votes
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November 8th, 2024
Verified purchase

User friendly site. Very happy with our previous purchase.

Date of experience: December 27, 2024

Thumbnail of user markh7857
Oklahoma
1 review
0 helpful votes
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November 21st, 2024
Verified purchase

1st time with this company, however, no complaints so far..

Date of experience: December 27, 2024

Thumbnail of user mikek3487
Mississippi
1 review
0 helpful votes
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January 5th, 2025
Verified purchase

The salesperson was very helpful and polite
Good experience

Date of experience: December 26, 2024

Thumbnail of user glennl132
Texas
1 review
0 helpful votes
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January 5th, 2025
Verified purchase
• Updated review

Good products over my lifetime. Fast delivery. Mistake free

Date of experience: December 26, 2024

N/a
March 14th, 2024
Verified site experience
• Previous review

N/a - 4 7 8 0

Date of experience: March 4, 2024

GOOD COMPANY
January 5th, 2021
Verified site experience
• Previous review

GOOD COMPANY... GREAT SERVICE... VERY DEPENDABLE. USED THEM FOR YEARS!

Date of experience: December 6, 2020

Thumbnail of user erikf293
Illinois
1 review
0 helpful votes
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January 5th, 2025
Verified purchase

Ordering was easy. Product as described and delivery prompt.

Reason I chose this business:

Had what I needed.

Date of experience: December 26, 2024

Thumbnail of user chads1421
Utah
1 review
0 helpful votes
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January 5th, 2025
Verified purchase

Arrived on time. Pleased with the flag quality. Would order from again.

Date of experience: December 26, 2024

Thumbnail of user rachellem147
Georgia
2 reviews
0 helpful votes
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February 9th, 2025
Verified purchase

This is a great gift for any active duty or retired Army soldier. My husband loves it!

Date of experience: December 25, 2024

Thumbnail of user samk1608
California
1 review
0 helpful votes
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January 2nd, 2025
Verified purchase

Flag came in a nice box and the flag is of exceptional quality

Date of experience: December 23, 2024

Thumbnail of user philipd1299
South Carolina
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

Fast, easy to order and a great flag. Very good quality and durable.

Date of experience: December 23, 2024

Thumbnail of user bobt1905
Florida
1 review
0 helpful votes
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November 27th, 2024
Verified purchase

Especially like the fact it does not get tangled as the wind blows. Also, I like the fact the pole is not wood.

Date of experience: December 2, 2024

Thumbnail of user barbaraj3225
Florida
1 review
0 helpful votes
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January 1st, 2025
Verified purchase

They started fraying right away we thought they would be a better material

Date of experience: December 22, 2024

Thumbnail of user seanb2074
Maryland
1 review
0 helpful votes
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December 22nd, 2024
Verified purchase

I ordered one 3 x 5 American flag, and after order confirmation, I was informed by email it was out of stock, and I would need to order another. I asked for the order to be canceled, and I ordered a different American flag. Both flags arrived, and I was charged for both. While I will eventually uae the first flag I ordered, there was clearly a miscommunication somewhere. Nonetheless, the store is usually top-notch, and I appreciate the American-made inventory.

Date of experience: November 1, 2024

Thumbnail of user maryc8725
California
1 review
0 helpful votes
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January 2nd, 2025
Verified purchase

This company does an excellent job and unbelievably quick delivery

Reason I chose this business:

Just happened upon it

Date of experience: December 23, 2024

Thumbnail of user johnd10837
Georgia
1 review
0 helpful votes
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December 10th, 2024
Verified purchase
• Updated review

Easy to order, but the flags are not made in the USA. Could not find that when I was ordering the flags.

Reason I chose this business:

It was where the last person ordered them

Date of experience: November 30, 2024

Easy to order
October 26th, 2024
Verified site experience
• Previous review

Date of experience: October 16, 2024

Thumbnail of user jamesh11826
Wisconsin
1 review
0 helpful votes
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January 7th, 2025
Verified purchase

The site said they had the flag. They even reported a shipping date. Then said the flag was back ordered.

Reason I chose this business:

Previous experience.

Date of experience: November 30, 2024

Thumbnail of user joeg2917
Florida
1 review
0 helpful votes
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December 31st, 2024
Verified purchase

Okay. Don't really remember. It's been awhile since I got the flags.

Date of experience: December 21, 2024

Thumbnail of user connorm494
VI
1 review
0 helpful votes
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December 29th, 2024
Verified purchase

High Quality and exactly as described! Website was easy to use and navigate.

Reason I chose this business:

Inexpensive and quick delivery

Date of experience: December 19, 2024

Thumbnail of user marlenem734
New York
1 review
0 helpful votes
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December 30th, 2024
Verified purchase

Beautifully made flag that's made in the USA. Very pleased.

Date of experience: December 20, 2024

Thumbnail of user michaelv3635
California
1 review
0 helpful votes
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December 2nd, 2024
Verified purchase

Had no issues with the purchase or the delivery time. This light fit perfect on our 3rd party flag pole.

Date of experience: November 22, 2024

Thumbnail of user matthewt2209
Michigan
1 review
0 helpful votes
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December 27th, 2024
Verified purchase

Great overall experience. ———————————————————-
——————-

Date of experience: December 20, 2024

Thumbnail of user vickies414
Georgia
1 review
1 helpful vote
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December 30th, 2024
Verified purchase
• Updated review

Prompt professional service. Quality products. Fast delivery

Reason I chose this business:

Product and Price

Date of experience: December 20, 2024

Great
January 9th, 2024
Verified site experience
• Previous review

Great. Well made and functional

Date of experience: January 8, 2024

Thumbnail of user bayleya2
Ohio
1 review
0 helpful votes
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December 26th, 2024
Verified purchase

Seems like good quality so far. I have ordered other product and everything is working and good quality

Reason I chose this business:

They have been good to our company

Date of experience: November 28, 2024

Thumbnail of user kathleend2852
Florida
1 review
0 helpful votes
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December 29th, 2024
Verified purchase

Ordered graveside flags to commemorate Veterans Day. Your website was easy to use and prices reasonable. Received shipment within 4 days. I would definitely use your store again.

Reason I chose this business:

Easy to use website and reasonable prices

Date of experience: November 4, 2024

Sitejabber for Business

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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