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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,655 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    477
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.8%
Positive
2,017
Neutral
54
Negative
56
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47,545 reviews

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One of the oldest flag retailers online.
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Reviews (7,655)

Rating

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Reviews that mention popular keywords

flag store (381) quality product (198) quality flag (230) web site (65)
Thumbnail of user robertb2888
Michigan
1 review
0 helpful votes
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June 12th, 2020
Verified purchase
• Updated review

Very easy and comfortable shopping. Very comfortable shopping experience, fair price timely shipping.

Reason I chose this business:

I was familiar with them and they send me a lot of E-mails

Reason I chose this product:

I ordered just what I was looking for.

Value
Shipping
Quality

Date of experience: March 28, 2020

Very easy and comfortable shopping
April 17th, 2020
Verified site experience
• Previous review

Date of experience: March 18, 2020

Thumbnail of user donnac3045
Rhode Island
1 review
0 helpful votes
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November 23rd, 2023
Verified purchase

So happy to find these gravestone wreath hangers. They fit nicely on the headstones measuring 7 3/4 inches wide

Quality

Date of experience: November 16, 2023

Thumbnail of user davids958
Missouri
1 review
0 helpful votes
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February 14th, 2018

THIS WAS A GOOD QUALITY FLAG THAT WAS DELIVERED. QUICK DELIVERY ON THE PRODUCT. REASONABLE SHIPPING COSTS. ADDITIONAL HARDWARE I ORDERD SEEMS STRONG AND GOOD QUALITY.

Date of experience: February 14, 2018

Thumbnail of user susanw3368
North Carolina
1 review
0 helpful votes
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May 25th, 2023
Verified purchase
• Updated review

Boo hiss! Boo hiss! Boo hiss

boo hiss! Boo hiss!boo hiss! Boo hiss! Boo hiss! Boo hiss! Boo hiss!...

Reason I chose this business:

Because I THOUGHT everything they sold was made in the United States.doh

Reason I chose this product:

Doh Because I needed it.

Date of experience: April 25, 2023

You guys and gals ROCK!
May 11th, 2023
Verified site experience
• Previous review

Date of experience: April 11, 2023

Thumbnail of user rondag82
Michigan
1 review
0 helpful votes
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October 25th, 2023
Verified purchase

Second time ordering. Products are as described. Great quality for a reasonable price. Fast delivery.

Quality

Date of experience: October 23, 2023

Thumbnail of user sheilas1118
Texas
1 review
0 helpful votes
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October 23rd, 2023
Verified purchase

Pleasant. I called and spoke to someone who was very helpful with finding a solution for our dilemma.

Reason I chose this business:

They had a good solution for putting a grommet flag on a pole without clips.

Reason I chose this product:

We needed to have out flags ready for Veteran's Day.

Quality

Date of experience: October 23, 2023

Thumbnail of user charlesd2108
Florida
1 review
0 helpful votes
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November 3rd, 2023
Verified purchase

Neutral until I can really tell ow well the flag will hold up. Suggest you check back in a year or two.

Reason I chose this business:

Bea
Cause the other flags I order from Amazon frayed after a month or two

Reason I chose this product:

Hope t holds up better than previous flag from different vendor

Quality

Date of experience: October 27, 2023

Thumbnail of user claudeh107
Tennessee
1 review
0 helpful votes
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July 27th, 2023
Verified purchase

The only thing was we were missing the installation and information on the flag pole. But we are very happy. This is our 2nd time ordering.

Date of experience: July 26, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business Claude. Please contact our customer service team for the emailed installation information at 877-732-2458.

Thumbnail of user danielt1692
Arizona
1 review
0 helpful votes
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November 4th, 2023
Verified purchase
• Updated review

Fair prices, but disappointing quality. Flag attachment to staff does not show much care for looks or durability

Reason I chose this business:

Availability of the flag I wanted

Reason I chose this product:

Only one I could find

Quality

Date of experience: October 28, 2023

Fair prices
November 9th, 2023
Verified site experience
• Previous review

Date of experience: October 10, 2023

Thumbnail of user reyr8
North Carolina
1 review
0 helpful votes
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November 19th, 2018

As advertised, great product, feel like the great quality of materials and looks beautiful. Recomend.

Date of experience: November 19, 2018

Thumbnail of user jeaniem60
Kentucky
1 review
0 helpful votes
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May 10th, 2023
Verified purchase

We ordered new rope, snaps, and new flag. It looks great! The order arrived in a timely matter and we are satisfied. Thanks! Jeanie Munsee, Director

Date of experience: April 10, 2023

Thumbnail of user kalaj7
Massachusetts
1 review
0 helpful votes
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July 6th, 2023
Verified purchase

Product came quick and we opted for the super bright solar light this time. Very happy with it. Thank you. Will continue to recommend your company.

Reason I chose this business:

Google search and good reviews

Reason I chose this product:

Needed a replacement solar light for our flagpole.

Quality

Date of experience: July 5, 2023

Thumbnail of user vicb62
Maryland
1 review
0 helpful votes
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November 19th, 2022
Verified purchase

The flag case came in on time and is made of great quality. Would absolutely buy this product again... well done

Date of experience: October 20, 2022

Thumbnail of user jeremyb903
Ohio
2 reviews
0 helpful votes
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May 14th, 2023
Verified purchase

Prompt service and excellent quality product, will purchase my flag display items from you in the future.

Quality

Date of experience: April 14, 2023

Thumbnail of user virginiah1042
Arizona
1 review
0 helpful votes
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January 7th, 2023
Verified purchase

Easy, fast, reasonable prices...let us see the final delivery and guarantee.
Yep, it came everything perfect...I do recommend them to others.

Quality

Date of experience: December 8, 2022

Thumbnail of user craigr469
New York
1 review
0 helpful votes
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November 25th, 2022
Verified purchase

Ordering the flags was very easy, they arrived promptly and hang beautifully from our cemetery flag pole.

Reason I chose this business:

I have used them before.

Reason I chose this product:

We needed to replace the wind worn flags we had.

Quality

Date of experience: October 26, 2022

Thumbnail of user juliec2340
Washington
2 reviews
0 helpful votes
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July 20th, 2023
Verified purchase

Prices seem reasonable. Was looking for a nice heavy sewn flag instead of printed. This is just what we wanted!

Quality

Date of experience: June 20, 2023

Thumbnail of user michaelk769
New Jersey
1 review
0 helpful votes
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October 6th, 2018

Title says it all.

I Have ordered before, and would again.

Wish they had a better selection of 3 x 5 holiday flags ie. No Halloween Flag

Date of experience: October 6, 2018

Thumbnail of user randyc130
Texas
1 review
0 helpful votes
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May 9th, 2018

Arrived on time and just as described, anxious to get flagpole installed! Beautiful Flag! I couldnt be more happy!

Date of experience: May 9, 2018

Thumbnail of user garym1818
Ohio
1 review
0 helpful votes
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January 5th, 2023
Verified purchase
• Updated review

Have shopped here before. Always satisfied with merchandise. Shipped within 24 hours, however USPS took 10 days to deliver.

Quality

Date of experience: December 6, 2022

Haven't ordered in awhile
June 9th, 2022
Verified site experience
• Previous review

Haven't ordered in awhile. Still easy. No place to add "tax exempt"

Date of experience: May 10, 2022

Thumbnail of user sarahh2340
West Virginia
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

Ordering was simple and convenient. Item arrived on original delivery date. Very happy with purchase.

Reason I chose this business:

Our Girl Scout troop was looking for a good quality outdoor flag to donate to our park, and the choice met our expectations.

Reason I chose this product:

It matched what we were looking for.

Quality

Date of experience: December 6, 2022

Thumbnail of user johnv326
Pennsylvania
1 review
0 helpful votes
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September 10th, 2018

Excellent product, fast shipping, I'm very satisfied! I will recommend United States flag. A+++++++++++++

Date of experience: September 10, 2018

Thumbnail of user monicat423
Virginia
1 review
0 helpful votes
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November 10th, 2023
Verified purchase

Very good quality and arrived on time. Was happy to find these. They are perfect for displaying my holiday flags.

Reason I chose this business:

Good pricing.

Reason I chose this product:

I needed them

Quality

Date of experience: October 11, 2023

Thumbnail of user sharonm3231
New York
1 review
0 helpful votes
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July 11th, 2023
Verified purchase

They arrived on Wednesday which was wonderful. The flags were beautiful and just exactly what I needed. Thank you so much

Date of experience: July 11, 2023

Thumbnail of user williams6242
North Dakota
1 review
0 helpful votes
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July 20th, 2023
Verified purchase

Easy ordering and super speedy delivery! Quality stitching, our flagpole is well dressed!

Thank you United States Flag Store!

Date of experience: June 20, 2023

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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