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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,655 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    477
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.8%
Positive
2,018
Neutral
54
Negative
56
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47,544 reviews

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One of the oldest flag retailers online.
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Reviews (7,655)

Rating

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Reviews that mention popular keywords

flag store (381) quality product (198) quality flag (230) web site (65)
Thumbnail of user nicholasc1144
Nevada
1 review
0 helpful votes
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February 3rd, 2024
Verified purchase

TheGreat service and the flags are wonderful. Can replace the one at church, that is damage from the wind and snow.

Quality

Date of experience: January 27, 2024

Thumbnail of user rebeccaj1082
Oregon
2 reviews
0 helpful votes
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March 12th, 2023
Verified purchase

Prompt service and delivery, thank you. The new flag is flying in Inspiration Garden, Mt. Fir Park, Independence, OR.

Date of experience: February 10, 2023

Thumbnail of user marshat13
Indiana
1 review
0 helpful votes
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August 15th, 2018

Great service and good products. Highly recommend this company. Ordered for emporia aervice for veteran and came in time and was as expected

Date of experience: August 15, 2018

Thumbnail of user philiph368
Michigan
2 reviews
0 helpful votes
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May 27th, 2023
Verified purchase

Easy order on web site
Good delivery
Dissappointed flags were made in china and symbols were not as vivid as shown on website

Reason I chose this product:

Memoral day tributes

Quality

Date of experience: April 27, 2023

Thumbnail of user karlrainerh
Michigan
2 reviews
0 helpful votes
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December 15th, 2022
Verified purchase

Eventually after having enquired on the long delivery time or loss of my order, I received my flag order on November 10th.
Thanks

Date of experience: November 15, 2022

Thumbnail of user jamesm9365
Georgia
1 review
0 helpful votes
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November 10th, 2023
Verified purchase

I thinks it's unpatriotic to buy a foreign (especially Chinese) American Flag and I am happy with my purchase.

Date of experience: October 11, 2023

Thumbnail of user brianm3787
North Carolina
1 review
0 helpful votes
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May 26th, 2023
Verified purchase

I needed a better quality flag for the outside and United States Flag Store was able to provide that.

Quality

Date of experience: April 26, 2023

Thumbnail of user thomasa1343
Tennessee
3 reviews
2 helpful votes
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June 3rd, 2024
Verified purchase

I HAVE ORDERED PRIOR. IT WENT WELL...
I DONATE THE FLAGS TO THE LOCAL LIBRARY TO HAVE A QUALITY US FLAG.

Date of experience: May 24, 2024

Thumbnail of user donnah2592
New Mexico
1 review
0 helpful votes
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June 16th, 2023
Verified purchase

Prompt delivery but 2x3 isn't what I expected. Thought I was getting flag with pole and it's a banner without a pole and poorly sewn fringe.

Date of experience: May 17, 2023

Thumbnail of user gailc734
Florida
1 review
0 helpful votes
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June 2nd, 2024
Verified purchase

So far so good. Easy and quick. On time and good quality work. All I need now is a pole.

Date of experience: May 23, 2024

Thumbnail of user arvolb
Texas
1 review
0 helpful votes
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February 2nd, 2024
Verified purchase

I have been US Flag Store for years now to replace my worn flags... Always best quality and Service...

Reason I chose this business:

Though Email Add... long time ago...

Reason I chose this product:

After first ordering my Flags... Liked the Prompt Serice and Quality and choice of accessories...

Quality

Date of experience: January 26, 2024

Thumbnail of user brettc320
California
2 reviews
0 helpful votes
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July 25th, 2023
Verified purchase

I had to replace the flag that I had for a long while. The replacement flag from US Flag Store is excellent quality and looks great!

Date of experience: July 24, 2023

Thumbnail of user nulln331
Maryland
1 review
0 helpful votes
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November 11th, 2019
Verified purchase
• Updated review

I intentionally went with the Made In USA flags and the quality is amazing. The confederate flag is as beautiful as can be.

Reason I chose this business:

Many Options

Reason I chose this product:

Made in USA

Value
Shipping
Quality

Date of experience: November 8, 2019

Love your flags
October 31st, 2019
Verified site experience
• Previous review

Date of experience: October 28, 2019

Thumbnail of user ricki33
Texas
4 reviews
0 helpful votes
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February 15th, 2024
Verified purchase

Love the red white and blue! God bless those who served, those who suppprted, and those who gave all! God bless the USA!

Date of experience: February 8, 2024

Thumbnail of user vickiw95
Tennessee
1 review
0 helpful votes
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February 12th, 2019

These flagstands are for my organization. We had the heavy flagstands and want to try these lightweight ones.

Date of experience: February 12, 2019

Thumbnail of user veryl1
Ohio
1 review
0 helpful votes
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June 2nd, 2024
Verified purchase

Excellent! Very easy, with an excellent selection!
Thank you,
Father David

Date of experience: May 23, 2024

Thumbnail of user rodneyl62
Arkansas
2 reviews
0 helpful votes
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March 3rd, 2020
Verified purchase
• Updated review

Ordering process was easy and smooth. Shipping process was a bit slow, because of backordered, so it's understandable. Overall experience was good.

Service
Value
Shipping
Quality

Date of experience: February 21, 2020

Simple and smooth process
February 9th, 2020
Verified site experience
• Previous review

Date of experience: February 6, 2020

Thumbnail of user johnk5314
Michigan
1 review
0 helpful votes
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August 19th, 2023
Verified purchase

Hopefully this is a great product. I am a Vietnam Veteran and I would have hoped for a military discount.

John Kavalick

Quality

Date of experience: July 20, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your review and your service John! We currently do not offer a military discount but thank you for the recommendation.

Thumbnail of user willieb334
Florida
1 review
0 helpful votes
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February 5th, 2023
Verified purchase

I found the item needed after a few attempts. I was looking for a Juneteenth Flag and was able to locate it.

Quality

Date of experience: January 6, 2023

Thumbnail of user marlened207
Nevada
1 review
0 helpful votes
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August 3rd, 2023
Verified purchase

No problem ordering, I should have checked closer. If I knew these flags were made in China I wouldn't have ordered them

Reason I chose this business:

I received an email

Reason I chose this product:

I wanted to fly them on the 4th

Quality

Date of experience: July 4, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your review Marlene. We offer products made in American and imported. The made in America products have a symbol in the in the left hand corner of the image. Our customer service team is available at 877-732-2458.

Thumbnail of user michaell6998
California
1 review
0 helpful votes
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May 30th, 2024
Verified purchase
• Updated review

Same as most online purchases, nothing special, you order it they deliver it.

Reason I chose this business:

Because they sell flags which was what I was looking for.

Date of experience: May 20, 2024

Easy
January 6th, 2020
Verified site experience
• Previous review

Date of experience: January 3, 2020

Thumbnail of user briang1810
Arizona
1 review
0 helpful votes
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January 15th, 2023
Verified purchase

Ordered a flag that was too big. I was easily able to get RMA and the new flag sent out. Quality of the flag was great! Happy customer.

Service
Quality

Date of experience: December 16, 2022

Thumbnail of user pauln1491
New York
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase

Well make and all very good would recommend to anyone that buying a flag

Date of experience: May 24, 2024

Thumbnail of user harolds501
Texas
2 reviews
0 helpful votes
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June 3rd, 2024
Verified purchase

It was easy to order, prompt delivery, and the quality is great.

Reason I chose this business:

Compared to others online, and it looked superior.

Date of experience: May 24, 2024

Thumbnail of user jamese2394
Texas
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase

Quick & Easy The only negative is that there are no written instructions.

Date of experience: May 24, 2024

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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