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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,607 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    471
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.9%
Positive
1,982
Neutral
54
Negative
52
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47,464 reviews

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One of the oldest flag retailers online.
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Reviews (7,607)

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Reviews that mention popular keywords

flag store (380) quality product (196) quality flag (229) web site (64)
Thumbnail of user sandyw901
Oklahoma
1 review
0 helpful votes
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November 27th, 2024
Verified purchase

Gave to our son in law for his birthday. He is an Eagle Scout that retired his old flag and immediately displayed the new one.

Reason I chose this business:

The reviews were positive and I hoped they were true which they were!

Date of experience: November 17, 2024

Thumbnail of user lancek144
Georgia
2 reviews
0 helpful votes
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December 29th, 2024
Verified purchase

Beautiful and majestic flag plus a great buying experience.

Reason I chose this business:

Referred by a friend.

Date of experience: December 19, 2024

Thumbnail of user dawnd1442
New York
1 review
0 helpful votes
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December 29th, 2024
Verified purchase

Date of experience: December 19, 2024

Thumbnail of user loutessiem
North Carolina
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Great. My experience was easy. Thank you all for your service.

Date of experience: December 19, 2024

Thumbnail of user kathleenk2877
Pennsylvania
1 review
0 helpful votes
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February 10th, 2025
Verified purchase

Quick shipment of ordered item. Product was as described and packaged carefully.

Reason I chose this business:

Searching online and found site.

Date of experience: December 18, 2024

Thumbnail of user stephenb4691
Illinois
1 review
0 helpful votes
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December 10th, 2024
Verified purchase

Service was great. So stop sending me these this to review i filled this out before please quit befoe so stop[ asking me to reply.

Reason I chose this business:

Used it before

Date of experience: November 30, 2024

Thumbnail of user davidn4539
Indiana
1 review
0 helpful votes
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December 6th, 2024
Verified purchase

One of the stands was bent where to flag pole goes into the stand. I had to rework the hole to make the stand work. They are heavy and work well.

Date of experience: November 26, 2024

Thumbnail of user cynthias4358
Michigan
1 review
0 helpful votes
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November 20th, 2024
Verified purchase

My order was cancelled, then they emailed me and said it was on the way. Only part of my order was to be sent. All of it ended up getting here but it was very wishy washy. Not very professional.

Reason I chose this business:

I was informed by a friend that I could get any flag I wanted. That was not the case. One of the flags I ordered they didn't have, so I chose another and that too was not available.

Date of experience: November 10, 2024

Thumbnail of user jamesp6947
Kentucky
1 review
0 helpful votes
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October 27th, 2024
Verified purchase

United States of America Christian flag purchased for the Methodist Church we attend. Very happy with the product. Church members very pleased. Will recommend your flag company to other people we know. Thank you again for the quality and being expedited to us

Reason I chose this business:

Wanted American made product

Date of experience: October 17, 2024

Thumbnail of user joannb845
North Carolina
1 review
0 helpful votes
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November 25th, 2024
Verified purchase

This is the third time I have ordered a flag from you...And again, you did not disappoint. Thank you as always!

Date of experience: November 15, 2024

Thumbnail of user beverlyr644
Arkansas
2 reviews
0 helpful votes
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November 17th, 2024
Verified purchase

The flag we received was really a blessing the quality was fantastic and the stand we received was perfect we donated this to a care facility in our area thank you very much

Reason I chose this business:

American made!

Date of experience: November 7, 2024

Thumbnail of user elizabethk3155
California
1 review
0 helpful votes
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January 17th, 2025
Verified purchase

I'm glad for the individuals flags for purchase for personal use.

Reason I chose this business:

Individual flags for low or reasonable cost

Date of experience: December 16, 2024

Thumbnail of user richardm8763
Florida
1 review
0 helpful votes
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December 26th, 2024
Verified purchase

Easy efficient process.good selections.good customer service from representatives

Reason I chose this business:

Best choice from web browsing

Date of experience: December 16, 2024

Thumbnail of user mikea2748
Hawaii
2 reviews
0 helpful votes
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November 10th, 2024
Verified purchase

Convenient, clear, quick: thanks! Just the right size for a nice display set up on any table top.

Date of experience: December 16, 2024

Thumbnail of user gloriam2125
Illinois
1 review
0 helpful votes
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November 25th, 2024
Verified purchase

We have gotten flags from your company for years, and those flags do not get ratty looking but start to fade after a few years of being outside.

Reason I chose this business:

Referred to us by someone who had gotten flags from you before.

Date of experience: November 15, 2024

Thumbnail of user rolando47
Michigan
1 review
0 helpful votes
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January 10th, 2025
Verified purchase

Smooth and Easy! Great Product! Great Service! Thank you for your commitment to excellence!

Reason I chose this business:

Have used several times - found on internet

Date of experience: December 13, 2024

Thumbnail of user michelep1053
Oregon
1 review
0 helpful votes
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December 5th, 2024
Verified purchase

I placed an order and they were very quick to respond and i received my order very quickly. I would and will order from this company again.

Date of experience: November 25, 2024

Thumbnail of user edwardk1830
Massachusetts
1 review
0 helpful votes
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November 16th, 2024
Verified purchase

Placing of order was easy and efficient. Delivery was as scheduled and on time. Quantity of item ordered was correct, and quality was excellent. Very satisfied and pleased with my order in all ways!

Reason I chose this business:

It had what I needed and wanted.

Date of experience: November 6, 2024

Thumbnail of user josephs6505
Virginia
1 review
0 helpful votes
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December 23rd, 2024
Verified purchase

For the quality of product you cannot beat the price. The shipping is also
On time no long delays.

Reason I chose this business:

Have delt with them before and trust the service

Date of experience: December 13, 2024

Thumbnail of user rayannep3
Pennsylvania
1 review
0 helpful votes
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December 25th, 2024
Verified purchase

The product I ordered was high quality and affordable! Items shipped in a timely manner!

Reason I chose this business:

Products made in America

Date of experience: December 15, 2024

Thumbnail of user dp739
Utah
1 review
0 helpful votes
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November 9th, 2024
Verified purchase

Good experience so far, review title says it all. Your store is great!

Date of experience: December 15, 2024

Thumbnail of user edr1284
Georgia
1 review
0 helpful votes
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December 2nd, 2024
Verified purchase

Got my new American Flag on time and it is a great flag very happy with the workmanship and quality.

Reason I chose this business:

Made in America flags.

Date of experience: November 22, 2024

Thumbnail of user nulln355
Georgia
1 review
2 helpful votes
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December 2nd, 2024
Verified purchase
• Updated review

I live in a very windy location and this Vietnam Veterans War Flag holds up very nicely. I received my flag on time and the colors are exquisite.

Reason I chose this business:

Have ordered from United States Flag Store several times. Their high wind flags hold up longer than any others I have ordered.

Date of experience: November 22, 2024

Easy to order just right the flag I am Looking for
January 5th, 2024
Verified site experience
• Previous review

Date of experience: December 29, 2023

Great Flags, stands up to very high winds
November 2nd, 2019
Verified site experience
• Previous review

Date of experience: October 30, 2019

Thumbnail of user steves6343
New Jersey
1 review
0 helpful votes
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November 6th, 2024
Verified purchase

Our flag order arrived with just poles and nothing else, but after we emailed somebody, they asked for a photo confirmation of our delivery, and then they promptly sent out the missing pieces.

The missing parts were sent out quickly.

Service

Date of experience: October 27, 2024

Thumbnail of user bettyj1874
Nebraska
1 review
0 helpful votes
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December 24th, 2024
Verified purchase

Very easy web site & the flag is great quality. The web site was easy to follow.

Reason I chose this business:

Went on line when we needed to replace a store bought flag that didn't last.

Date of experience: December 14, 2024

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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