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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,654 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    477
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.8%
Positive
2,017
Neutral
54
Negative
56
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47,543 reviews

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One of the oldest flag retailers online.
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Reviews (7,654)

Rating

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Reviews that mention popular keywords

flag store (381) quality product (198) quality flag (230) web site (65)
Thumbnail of user davida5041
Texas
2 reviews
0 helpful votes
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December 4th, 2023
Verified purchase

This is my second purchase from USFS and I return because of selection and price. Service is fast as well.

Date of experience: December 2, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business David!

Thumbnail of user johnv1864
Virginia
1 review
0 helpful votes
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May 27th, 2024
Verified purchase
• Updated review

Order experience was easy and fast...thank you!... will definitely order again!

Date of experience: May 17, 2024

Fast & easy!..
November 26th, 2022
Verified site experience
• Previous review

Fast & easy!. A great website!. Thanks!

Date of experience: October 27, 2022

Thumbnail of user annaa1371
Texas
1 review
0 helpful votes
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May 28th, 2024
Verified purchase

Super cute little pin that worked great for gifts. The delivery was quick and speedy.

Reason I chose this business:

Found the site through a Google search.

Date of experience: May 18, 2024

Thumbnail of user gregoryk634
Maryland
1 review
0 helpful votes
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May 27th, 2024
Verified purchase

The merchandise was finally crafted and was exactly as advertised.

Date of experience: May 17, 2024

Thumbnail of user sylviag163
Texas
1 review
0 helpful votes
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May 28th, 2024
Verified purchase
• Updated review

Very positive shopping experience. I have ordered these same items for many years

Date of experience: May 18, 2024

Easy!
March 11th, 2021
Verified site experience
• Previous review

Date of experience: March 10, 2021

Thumbnail of user deborahc1972
Pennsylvania
1 review
1 helpful vote
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May 27th, 2024
Verified purchase
• Updated review

Quick, repeat order, the children enjoy having their own flag.

I don't think they contacted me

Reason I chose this business:

Carry the product we want

Service

Date of experience: May 17, 2024

Quick, variety of options
April 11th, 2024
Verified site experience
• Previous review

Date of experience: April 1, 2024

Efficient reorder process
June 14th, 2023
Verified site experience
• Previous review

Date of experience: May 15, 2023

I did not get $10 credit for signing up
June 26th, 2022
Verified site experience
• Previous review

Date of experience: May 27, 2022

Thumbnail of user kenm1219
Montana
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase

Easy, efficient and the shipping was fast and I appreciate all of it.

Reason I chose this business:

Quality of the flags.

Date of experience: May 12, 2024

Thumbnail of user barbarac2084
New York
2 reviews
0 helpful votes
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May 24th, 2024
Verified purchase

Easy online ordering process. Received the Flag within 5 days of ordering.

Date of experience: May 14, 2024

Thumbnail of user georgem2798
Georgia
1 review
0 helpful votes
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May 25th, 2024
Verified purchase
• Updated review

Outstanding as always. Fast, accurate, best quality, and consistent best service

Date of experience: May 15, 2024

Good selection...
September 12th, 2023
Verified site experience
• Previous review

Good selection...easy to follow ordering process...user friendly

Date of experience: September 8, 2023

Thumbnail of user billc1214
California
1 review
0 helpful votes
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September 8th, 2023
Verified purchase
• Updated review

Used many times Good products They honored a mistake I made when I did not apply the discount code until about 5 minutes after order was placed.

Service
Quality

Date of experience: September 7, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business Bill!

Good product
March 22nd, 2023
Verified purchase
• Previous review

Easy to order POOR tracking. Company they use for tracking is POOR

Service
Quality

Date of experience: February 20, 2023

Thumbnail of user terrym711
Pennsylvania
1 review
0 helpful votes
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May 26th, 2024
Verified purchase
• Updated review

Ordering was easy...prices were competitive...delivery was quick.

Reason I chose this business:

American made

Date of experience: May 16, 2024

Easy to use your website, have in stock & competitive...
December 9th, 2020
Verified site experience
• Previous review

Easy to use your website, have in stock & competitive prices.

Date of experience: November 9, 2020

Thumbnail of user stephens3239
Florida
1 review
0 helpful votes
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May 26th, 2024
Verified purchase

Received a quality flag from you. We already have recommended your company to family and friends.

Reason I chose this business:

Went online and your products looked very impressive.

Date of experience: May 16, 2024

Thumbnail of user deannaw282
Arkansas
1 review
0 helpful votes
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May 26th, 2024
Verified purchase

Love the flags, beautiful and very well made: purchased to honor our buried family vets.

Ver helpful and resolved issue promptly ... went above and beyond all expectations.

Service

Date of experience: May 16, 2024

Thumbnail of user michaelm14268
New Mexico
1 review
0 helpful votes
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May 26th, 2024
Verified purchase

Shopping was easy, we'll see how durable your flag is in the Az. Wind

Date of experience: May 16, 2024

Thumbnail of user arthuro196
Illinois
1 review
0 helpful votes
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December 6th, 2023
Verified purchase

Your employee was very cordial and helpful when I telephoned; consequently, I was able to order and receive shorty thereafter the flag I sought.

Date of experience: December 5, 2023

Thumbnail of user williame1475
Texas
1 review
0 helpful votes
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December 28th, 2022
Verified purchase

VERY pleased with the flags that were ordered. Great quality and the best part are that they're made in the USA!

Date of experience: November 28, 2022

Thumbnail of user darrellh24
Texas
1 review
0 helpful votes
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October 27th, 2017

No complaints from us. I have used USFS in the past, again recently, and they will be the first and only ones I plan on using in the future.

Date of experience: October 27, 2017

Thumbnail of user michellew2960
New Jersey
1 review
0 helpful votes
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May 25th, 2024
Verified purchase

Thank you for an awesome quality flag made in the USA! We are flying it proudly!

Date of experience: May 15, 2024

Thumbnail of user codyt169
Colorado
1 review
0 helpful votes
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May 25th, 2024
Verified purchase

User friendly website and able to find just what I was looking for.

Date of experience: May 15, 2024

Thumbnail of user carolh2112
Arizona
1 review
0 helpful votes
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November 13th, 2022
Verified purchase

Ordering was easy, the items were received quickly and the quality was good, just wish the flag had been made in the USA.

Quality

Date of experience: October 14, 2022

Thumbnail of user gracea435
North Carolina
1 review
0 helpful votes
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December 10th, 2022
Verified purchase

I order a couple of times a year and give out small flags at the Veteran's Day parade and the a fourth of July celebrations!

Reason I chose this business:

They have great quality at reasonable prices. They are prompt with delivery!

Reason I chose this product:

I needed small flags and they have good quality products!

Quality

Date of experience: November 10, 2022

Thumbnail of user bettyc1260
Louisiana
1 review
0 helpful votes
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August 7th, 2023
Verified purchase

We ordered the wrong size on the confederate flag we will bake another order at an later date
We r happy with the America Flag

Date of experience: August 4, 2023

Thumbnail of user sandrac3134
Washington
1 review
0 helpful votes
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May 21st, 2024
Verified purchase

It was very easy to order. Box was Great price. Fast shipping.

Date of experience: May 11, 2024

Thumbnail of user josephb3662
West Virginia
1 review
0 helpful votes
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May 24th, 2024
Verified purchase

Prompt service quick checkout. Prompt service and quick checkout.

Date of experience: May 14, 2024

Thumbnail of user rickt185
Kansas
1 review
0 helpful votes
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April 2nd, 2024
Verified purchase
• Updated review

I fly these 24/7 in Kansas wind and weather. I get 6 months out of them before replacing.

Reason I chose this business:

Great product.

Date of experience: March 23, 2024

Great flags at great price
June 12th, 2020
Verified site experience
• Previous review

Great flags at great price. Fly them proud 24/7.

Date of experience: April 4, 2020

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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