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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,654 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    477
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.8%
Positive
2,017
Neutral
54
Negative
56
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47,543 reviews

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One of the oldest flag retailers online.
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Reviews (7,654)

Rating

Timeframe

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Reviews that mention popular keywords

flag store (381) quality product (198) quality flag (230) web site (65)
Thumbnail of user kevinv735
Virginia
1 review
1 helpful vote
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February 25th, 2023
Verified purchase

Good selection of flag, however, I could not find a USMC flag, size, 18"x12". I can not speak about anything else until my order actually comes in.

Quality

Date of experience: January 26, 2023

Thumbnail of user thomasa772
California
1 review
0 helpful votes
  • Send Message
May 24th, 2024
Verified purchase
• Updated review

Great experience. Ordered by phone. Representative was very polite and helpful.

Date of experience: May 14, 2024

Great service
October 28th, 2023
Verified site experience
• Previous review

Date of experience: September 28, 2023

Nice site experience
June 1st, 2023
Verified site experience
• Previous review

Date of experience: May 2, 2023

Good service and product
April 10th, 2021
Verified purchase
• Previous review

Easy ordering experience. Good tracking follow up. Good products,,,,good status updates

Quality

Date of experience: March 11, 2021

Thumbnail of user melodys349
Oregon
1 review
0 helpful votes
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May 24th, 2024
Verified purchase

Have wanted a good quality made in America flag for years! Thanks

Date of experience: May 14, 2024

Thumbnail of user alfredw36
Texas
2 reviews
0 helpful votes
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November 14th, 2023
Verified purchase

I heard about Symond's Flags on the Mark Davis radio show. The purchasing is easy, and I douldn't believe the good price.

Al

Date of experience: November 11, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your review Al. We are not associated with Symond's Flag. We are Online Stores PA LLC and you purchased from United-States_Flag.com.

Thumbnail of user lesliel571
Indiana
1 review
0 helpful votes
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May 8th, 2024
Verified purchase
• Updated review

I received prompt delivery. The flags appear to be good and will serve the purpose.

Reason I chose this business:

It was convenient.

Date of experience: April 28, 2024

Flags
October 22nd, 2022
Verified purchase
• Previous review

Very quicky received. I would prefer Banner flags made in the USA.

Date of experience: September 22, 2022

Thumbnail of user tonyo634
Wisconsin
2 reviews
0 helpful votes
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May 23rd, 2024
Verified purchase

So far so good. Thank you…………50 character 50 characters 50 characters

Date of experience: May 13, 2024

Thumbnail of user garyh2049
Virginia
1 review
0 helpful votes
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August 11th, 2023
Verified purchase

Good I think you're 50 characters are stupid I think your review is stupid I said good so let's go with that

Date of experience: July 12, 2023

Thumbnail of user faccs
Kansas
1 review
0 helpful votes
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May 23rd, 2024
Verified purchase

Great! We will buy from again! Always check for American made!

Date of experience: May 13, 2024

Thumbnail of user vernont67
Florida
1 review
0 helpful votes
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May 23rd, 2024
Verified purchase
• Updated review

Great price and American made. Will buy more when time is right.

Reason I chose this business:

The American legion

Date of experience: May 13, 2024

Good prices lets see about quality
March 24th, 2024
Verified site experience
• Previous review

Date of experience: March 14, 2024

Thumbnail of user charlesg2039
New Jersey
1 review
0 helpful votes
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May 23rd, 2024
Verified purchase

Very professional thank your staff for me and best flags to display anytime

Date of experience: May 13, 2024

Thumbnail of user samw1045
Georgia
1 review
1 helpful vote
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January 9th, 2024
Verified purchase

Navigating the website was an easy Peezy find what I was looking for which was a right shoulder American flag patch

Quality

Date of experience: January 8, 2024

Thumbnail of user richardr1677
North Carolina
1 review
0 helpful votes
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May 18th, 2024
Verified purchase
• Updated review

Quick and easy to place my order good quality I have ordered from you before always good quality

Date of experience: May 8, 2024

Quick and easy ordering
May 11th, 2023
Verified site experience
• Previous review

Date of experience: April 11, 2023

Flags
March 1st, 2022
Verified purchase
• Previous review

Quick and easy ordering customer service was nice and very helpful

Service
Quality

Date of experience: January 30, 2022

Easy to order
February 2nd, 2022
Verified site experience
• Previous review

Date of experience: January 3, 2022

What happened to the free shipping on orders over 75...
December 12th, 2020
Verified site experience
• Previous review

What happened to the free shipping on orders over 75 dollars

Date of experience: November 12, 2020

Thumbnail of user debrae483
North Carolina
1 review
0 helpful votes
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October 22nd, 2022
Verified purchase

WONDERFUL, happy to have got a bigger flag... its stands in front of our front yard. Love love my Red White and Blue flag

Reason I chose this business:

I'm proud to call USA
HOME
Born and will die in USA

Reason I chose this product:

Materials is will build

Quality

Date of experience: September 22, 2022

Thumbnail of user sethc236
1 review
0 helpful votes
  • Send Message
November 6th, 2023
Verified purchase

Great Confederacy rules love Jesus Christ لاتنناااىتبنبتبتنبنرنرتترنرنرنرننرنرنىننلتبنرنرتتىنىنىنلننبتبنبنبنبنبنرنبنبنرننرنلنلن

Service
Quality

Date of experience: November 5, 2023

Thumbnail of user jamesc6308
Colorado
1 review
0 helpful votes
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May 19th, 2023
Verified purchase

I appreciate the quick response to my order.
When I need another flag or other product, You will get my business! THNK YOU!

Date of experience: April 19, 2023

Thumbnail of user dmitryl20
Texas
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase

Thank you so much, everything was quickly delivered without any issues!

Reason I chose this business:

Because it has good prices

Date of experience: May 12, 2024

Thumbnail of user edm215
Illinois
1 review
0 helpful votes
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October 10th, 2018

United States Flag Company has ALWAYS provided the highest quality flags. I will continue to use their flags.

Date of experience: October 10, 2018

Thumbnail of user barbarae1082
Virginia
1 review
0 helpful votes
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December 29th, 2022
Verified purchase

Very pleased with the shipment updates and it went UPS all the way and not surepost which would have delayed delivery.

Reason I chose this business:

Browsing internet

Reason I chose this product:

Needed replacement flag in time for Veterans Day

Quality

Date of experience: November 29, 2022

Thumbnail of user charlesg1887
Pennsylvania
1 review
0 helpful votes
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December 20th, 2023
Verified purchase

Needed new flag pole for my boy svout troop we are pleased to use this new pole. Ordered an eagle top for nrw pole

Reason I chose this business:

Price and accessory of getting flag pole

Reason I chose this product:

Needed to replace scout flag pole

Quality

Date of experience: December 19, 2023

Thumbnail of user frankieb17
Texas
1 review
1 helpful vote
  • Send Message
March 26th, 2018

I got my USA Flags and they are up and flying proudly here in Shiner, TX. Come down and see...

Thanks US Flag Store...

Date of experience: March 26, 2018

Thumbnail of user miket2123
Ohio
1 review
0 helpful votes
  • Send Message
April 24th, 2024
Verified purchase

Very nice flag and reasonably priced. Service was quick and ordering is made simple. Thank you!

Reason I chose this business:

American made!

Date of experience: April 14, 2024

Thumbnail of user jenniferw3773
California
1 review
0 helpful votes
  • Send Message
May 21st, 2024
Verified purchase

Arrived super fast! Even had hard to find items I wanted.

Reason I chose this business:

Found online

Date of experience: May 11, 2024

Thumbnail of user deborahs3391
Pennsylvania
1 review
0 helpful votes
  • Send Message
April 23rd, 2024
Verified purchase

Great quality flags and fast deliver service. The flags last longer then any other flag company.

Reason I chose this business:

I have been buying flags for years and the value and quality are great.

Date of experience: April 13, 2024

Thumbnail of user annd968
Florida
1 review
0 helpful votes
  • Send Message
May 20th, 2024
Verified purchase
• Updated review

Ordering the flag was easy and the order was processed and received quickly.

Date of experience: May 10, 2024

Read all information carefully
May 25th, 2023
Verified purchase
• Previous review

Shopping was easy - the main concern was the cost of shipping. That is, until I read the tag on the flag itself. It was then I realized it is not a US flag made in the USA but a flag made in China. My previous flags were made in the USA so maybe I ordered the wrong one or from the wrong store.

Quality

Date of experience: April 25, 2023

Thumbnail of user staceyp359
Indiana
1 review
0 helpful votes
  • Send Message
September 19th, 2023
Verified purchase

I picked a flag and placed my order. Wasn't sure what to expect. When I received my flag I couldn't be more happier.

Reason I chose this business:

I needed a heavy duty flag that was made in the USA.

Reason I chose this product:

Needed a sturdy beautiful flag.

Quality

Date of experience: September 18, 2023

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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