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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,651 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    477
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.8%
Positive
2,014
Neutral
54
Negative
56
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47,539 reviews

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One of the oldest flag retailers online.
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Reviews (7,651)

Rating

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Reviews that mention popular keywords

flag store (381) quality product (198) quality flag (230) web site (65)
Thumbnail of user risnerl1
New York
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

Came in perfect condition and very easy to order. It shipped and delivered very quickly as well.

Date of experience: May 6, 2024

Thumbnail of user martyh404
Colorado
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Found what I needed quickly and the product arrived on time and in good shape.

Date of experience: April 22, 2024

Thumbnail of user danac771
Minnesota
1 review
0 helpful votes
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May 9th, 2024
Verified purchase

Very easy to order received quickly, always order our flags we need from you.

Date of experience: April 29, 2024

Thumbnail of user knightso
Virginia
1 review
0 helpful votes
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May 17th, 2024
Verified purchase

Flag was back ordered. They substituted another one that was acceptable

Reason I chose this business:

Quality and service

Date of experience: May 7, 2024

Thumbnail of user lairds8
California
1 review
0 helpful votes
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April 20th, 2024
Verified purchase

Good website. Easy to order. Unfortunately, the product was defective and I had to return it.

Date of experience: April 10, 2024

Thumbnail of user jamesm8832
Iowa
1 review
0 helpful votes
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July 18th, 2023

It was ordered in late May. It is June 18. No flag. Not good. It is posable this is a scam. I shure hope it is not.

Date of experience: June 18, 2023

Thumbnail of user pamelar1814
Delaware
1 review
0 helpful votes
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May 18th, 2024
Verified purchase

I found it Flawless and easy. Would order from here again!

Date of experience: May 8, 2024

Thumbnail of user robertt2511
South Dakota
2 reviews
0 helpful votes
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February 16th, 2024
Verified purchase

Very easy process looking forward to the walnut Adams case to be back in stock for my next order

Date of experience: February 9, 2024

Thumbnail of user vernont60
Colorado
1 review
0 helpful votes
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November 13th, 2023
Verified purchase

Great!
Blah, blah, oh say can you see by the dawn's early light, one two three four five fkiive eodnith theint su the oe ti the

Date of experience: October 14, 2023

Thumbnail of user purem5
Tennessee
1 review
0 helpful votes
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April 30th, 2024
Verified purchase

Great. Thanks. I'm just trying to get to 50 characters so I can stop typing

Date of experience: April 20, 2024

Thumbnail of user richardo1663
Florida
1 review
0 helpful votes
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May 1st, 2024
Verified purchase

Has been good and got a good touch flag that is holding up in the wind over the last few days!

Date of experience: April 21, 2024

Thumbnail of user gabrielt320
Indiana
1 review
0 helpful votes
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May 17th, 2024
Verified purchase

This is a good flag, if you want this good flag, you found it!

Date of experience: May 7, 2024

Thumbnail of user km1291
Missouri
1 review
1 helpful vote
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May 17th, 2024
Verified purchase

Good for what it is to be flown on st Patrick's day

Date of experience: May 7, 2024

Thumbnail of user ronvietnamveteranw
California
1 review
0 helpful votes
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July 1st, 2023
Verified purchase

EXCELLENT MARCY WAS FANTASTIC GREAT CUSTOMER SERVICE AND PRODUCTS REMINDS ME OF THE OLD DAYS WHEN EVERYTHING WAS DONE WITH PRIDE. #1

Reason I chose this business:

I wanted made in the USA

Reason I chose this product:

Made in the USA

Quality

Date of experience: June 1, 2023

Thumbnail of user sandrac2126
Missouri
1 review
0 helpful votes
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December 13th, 2023
Verified purchase
• Updated review

Flags I purchased were just what I wanted. Our DAR chapter passed out stick flags to people in our community on Flag Day

Quality

Date of experience: December 6, 2023

Easy to order my supplies
December 28th, 2022
Verified site experience
• Previous review

Date of experience: November 28, 2022

Found what I wanted and order done Thank you
June 9th, 2022
Verified site experience
• Previous review

Found what I wanted and order done
Thank you

Date of experience: May 10, 2022

Thumbnail of user julias238
Texas
4 reviews
0 helpful votes
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March 24th, 2023
Verified purchase
• Updated review

Fast & easy, so far. I paid a good price for the flagpole and flag. It was easy to put up.

Quality

Date of experience: February 22, 2023

Quick, easy, and reasonable prices
December 13th, 2021
Verified site experience
• Previous review

Date of experience: November 13, 2021

Thumbnail of user nulln1823
Virginia
1 review
0 helpful votes
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June 12th, 2020
Verified purchase
• Updated review

Web site excluded important information regarding the USMC flag I ordered.
The flag is for use outdoors but it is only imprinted on pone side.

Reason I chose this business:

Their description of the flag indicated it was for use outdoors but failed to mention it was one sided.

Reason I chose this product:

Because I am an inactive US Marine.

Value
Shipping
Quality

Date of experience: April 10, 2020

Good Web Site
June 12th, 2020
Verified site experience
• Previous review

Good Web Site. Easy to navigate. Easy to pay. Would use again.

Date of experience: March 31, 2020

Thumbnail of user jerryd795
West Virginia
1 review
0 helpful votes
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February 24th, 2023
Verified purchase

Just what i was looking for and pay my respect to the missing men and women of our arms forces ty

Reason I chose this business:

On line shopping

Reason I chose this product:

Armed forces

Quality

Date of experience: January 25, 2023

Thumbnail of user waynec625
Georgia
1 review
0 helpful votes
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September 16th, 2022
Verified purchase

Ordered as a guest several times... just registered an account with you... GREAT SITE, SERVICE and Choice of product. THANK YOU

Quality

Date of experience: August 17, 2022

Thumbnail of user lisal2746
Pennsylvania
3 reviews
1 helpful vote
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June 29th, 2023
Verified purchase

I bought this for my dad who served in Vietnam. He always flies the flag at every home we lived in.

Reason I chose this business:

Found you online

Reason I chose this product:

For my father

Quality

Date of experience: May 30, 2023

Thumbnail of user rickh967
Virginia
1 review
0 helpful votes
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November 2nd, 2022
Verified purchase

Ok
CSR very helpful
Only problem was the emails I kept getting to finalize my cart which I had already done

Very helpful and quick to respond

Reason I chose this business:

Online info

Reason I chose this product:

Looked reasonable

Service
Quality

Date of experience: October 3, 2022

Thumbnail of user roxannam17
California
2 reviews
0 helpful votes
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May 16th, 2024
Verified purchase

Decided to wait until all the bad weather passes before we hang them...

Reason I chose this business:

For the quality of your product's

Date of experience: May 6, 2024

Thumbnail of user dannyv214
Tennessee
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

Delivered as promised. High-quality flags. Highly recommend.

Date of experience: May 6, 2024

Thumbnail of user travism558
California
1 review
0 helpful votes
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May 16th, 2024
Verified purchase
• Updated review

I've ordered several flags through the United States Flag Store and I always receive my order in a timely manner.

Date of experience: May 6, 2024

Always dependable, always on time
November 8th, 2023
Verified site experience
• Previous review

Date of experience: October 9, 2023

Thumbnail of user kristiner13
Colorado
3 reviews
0 helpful votes
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November 24th, 2022
Verified purchase
• Updated review

Love this store— when my friends get a new place— my gift is always from here and there flag pole

Quality

Date of experience: October 25, 2022

Love there flags— purchase about one every year— keep...
July 31st, 2022
Verified site experience
• Previous review

Love there flags— purchase about one every year— keep them fresh — and flying proud

Date of experience: July 1, 2022

Sitejabber for Business

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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