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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,651 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    477
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.8%
Positive
2,014
Neutral
54
Negative
56
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47,539 reviews

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Special offer from United States Flag Store
One of the oldest flag retailers online.
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Reviews (7,651)

Rating

Timeframe

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Reviews that mention popular keywords

flag store (381) quality product (198) quality flag (230) web site (65)
Thumbnail of user brentw534
Utah
1 review
0 helpful votes
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August 8th, 2023
Verified purchase

I got my flags sooner than expected.
If you are looking for great quality flags this is the place.

Date of experience: August 7, 2023

Thumbnail of user richardb5154
Missouri
1 review
0 helpful votes
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July 6th, 2023
Verified purchase

The cord was too short, I need one that is a little longer so I can tie it down.

Date of experience: June 6, 2023

Thumbnail of user harryw579
Minnesota
1 review
0 helpful votes
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May 13th, 2024
Verified purchase

Easy to find merchandise and easy to navigate through to payment.

Date of experience: May 3, 2024

Thumbnail of user margeea
Ohio
1 review
0 helpful votes
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May 13th, 2024
Verified purchase

Easy order,,, arrived quickly,,, will order again!

Date of experience: May 3, 2024

Thumbnail of user mattc1021
New Jersey
1 review
0 helpful votes
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February 8th, 2024
Verified purchase

Their website is easy to use and the products came in quick time.
The quality was good too.

Date of experience: February 1, 2024

Thumbnail of user danielg2894
Colorado
1 review
0 helpful votes
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May 12th, 2024
Verified purchase

Have purchased flags from U.S. Flag Store in the past. Always great quality and service.

Date of experience: May 2, 2024

Thumbnail of user johne3198
New Jersey
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

I choose not provide a review or a description of my order or ordering experience at this time.

Reason I chose this business:

Products offered.

Date of experience: April 26, 2024

Thumbnail of user garyd1387
California
2 reviews
0 helpful votes
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May 10th, 2024
Verified purchase

Your website was easy to navigate. Thank you for the discount.

Date of experience: April 30, 2024

Thumbnail of user joshb1102
Utah
1 review
0 helpful votes
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April 17th, 2024
Verified purchase

Be nice to get Coupon Codes sent to my e-mail so I can use them when purchasing new flags!

Date of experience: April 7, 2024

Thumbnail of user willf403
California
1 review
0 helpful votes
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December 22nd, 2023
Verified purchase

Just as described. Great price U.S. and stay flag looks great on pole in front of our school.

Date of experience: December 21, 2023

Thumbnail of user alvinf69
Florida
1 review
0 helpful votes
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December 20th, 2023
Verified purchase

I have been doing business with this company for a while and never disappointed and will do more.

Reason I chose this business:

Local business.

Reason I chose this product:

It's what I wanted and on sale.

Quality

Date of experience: December 19, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business Alvin!

Thumbnail of user josephl2418
South Carolina
1 review
0 helpful votes
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December 21st, 2023
Verified purchase

Excellent, I am a repeat customer for years, and I will continue to purchase from them, thank you.

Date of experience: December 14, 2023

Thumbnail of user josephb3629
Illinois
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Was fast and easy and received product with in short time.

Date of experience: April 27, 2024

Thumbnail of user kimberlyg1681
California
1 review
0 helpful votes
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December 4th, 2023
Verified purchase

Someone helped me because I didn't remember which one I got the time before staff is very helpful

Reason I chose this business:

Because my husband is a veteran and he likes your flags

Reason I chose this product:

Because your flags are very well-made, and the reasonable

Quality

Date of experience: November 30, 2023

Thumbnail of user gwendolyny19
Utah
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

I have ordered this product before and have been met with good customer service and love the flag

Reason I chose this business:

Found you on line, and had No problem when ordering.

Date of experience: April 23, 2024

Thumbnail of user carlosr274
Florida
4 reviews
0 helpful votes
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March 14th, 2024
Verified purchase
• Updated review

Their flags have been good in the past but was considering changing suppliers until I confirmed that their flags are made in the USA

Date of experience: March 4, 2024

The address seemed to be an issue, but I overcame it
June 16th, 2022
Verified site experience
• Previous review

Date of experience: May 17, 2022

EASY
December 13th, 2020
Verified site experience
• Previous review

Date of experience: November 13, 2020

Thumbnail of user elaineb783
Pennsylvania
1 review
0 helpful votes
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April 27th, 2023
Verified purchase

Good! Just what I was looking for. May need some more in the future...will keep you in mind.

Date of experience: March 28, 2023

Thumbnail of user libori
South Carolina
1 review
0 helpful votes
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November 26th, 2022
Verified purchase

Really like the flags for what they will be used for. Very nice to deal with this company.

Date of experience: October 27, 2022

Thumbnail of user michaeln2593
Texas
1 review
0 helpful votes
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October 22nd, 2023
Verified purchase

I order my flags they are always shipped fast and I normally receive them before the estimated date

Reason I chose this product:

I tried them and liked the quality so I keep reordering them. They are put up outside and stay up 24/7 until they are ready to be retired and then they are changed out

Quality

Date of experience: September 22, 2023

Thumbnail of user geralds829
California
1 review
0 helpful votes
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August 25th, 2023
Verified purchase

Very well made! With great material. Will last a lot longer that cheap one made out of US.

Reason I chose this business:

Made in America!

Reason I chose this product:

Quality product.

Quality

Date of experience: August 23, 2023

Thumbnail of user ingridp104
New York
1 review
0 helpful votes
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October 18th, 2023
Verified purchase

It was quick and easy. Thank You! I don't shop online much, but this was a satisfying experience.

Quality

Date of experience: October 17, 2023

Thumbnail of user lawrenced717
Virginia
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Excellent service
Good customer service.
Quick turn around time.

Date of experience: April 28, 2024

Thumbnail of user el226
New York
1 review
0 helpful votes
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October 23rd, 2023
Verified purchase

Super easy to order, and no issues! Keep me updated on my shipment and when it was delivered

Reason I chose this business:

Had a great reviews and I needed the flag quickly

Reason I chose this product:

My daughter will be moving to, Louisiana and we were having a party for her! I want to have a flag

Quality

Date of experience: October 22, 2023

Thumbnail of user marjorien58
South Carolina
1 review
0 helpful votes
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June 27th, 2023
Verified purchase

US flags are made well and really make our cemetery look good for memorial day and July 4.

Reason I chose this business:

Availability and price

Reason I chose this product:

Memorial day and July 4 honoring veterans

Quality

Date of experience: June 27, 2023

Thumbnail of user dorisl279
Illinois
1 review
0 helpful votes
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September 2nd, 2022
Verified purchase

The ordering website is easy to use. I did not have to search for any check out icon.

Service
Quality

Date of experience: August 3, 2022

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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