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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,650 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    477
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.8%
Positive
2,013
Neutral
54
Negative
56
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47,534 reviews

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One of the oldest flag retailers online.
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Reviews (7,650)

Rating

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Reviews that mention popular keywords

flag store (381) quality product (198) quality flag (230) web site (65)
Thumbnail of user karlr195
Idaho
1 review
0 helpful votes
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June 22nd, 2023
Verified purchase

First time buyer. Sight was easy to find exactly what I was looking for. Quality seems good!

Reason I chose this business:

American made.

Reason I chose this product:

Needed durable flag to hold up to windy location. Hoping it will last longer than other companies.

Quality

Date of experience: May 23, 2023

Thumbnail of user martink444
Germany
1 review
0 helpful votes
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November 24th, 2022
Verified purchase

Easy to select from a wide choice of options. Filled my list of [laces where I lived.

Date of experience: October 25, 2022

Thumbnail of user charlesw255
Ohio
2 reviews
0 helpful votes
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June 30th, 2018

I thoroughly enjoyed my "First purchase" from United States Flag Store, will be back again and again.

Date of experience: June 30, 2018

Thumbnail of user gailk372
Pennsylvania
1 review
0 helpful votes
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July 11th, 2023
Verified purchase

I love the flag, but red ran in the first rain. Now all white stripes are pink.

Date of experience: July 10, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your review Gail. I have sent you a message to get images and details regarding your damaged flag. Thank you!

Thumbnail of user tiffaniet15
California
1 review
0 helpful votes
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April 28th, 2023
Verified purchase

Easy to order and beautiful flag received. I highly recommend them if you want a quality flag.

Date of experience: March 29, 2023

Thumbnail of user bernardd152
Virginia
1 review
0 helpful votes
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October 21st, 2022
Verified purchase

The quality of the flag is better than I had expected. Hopefully it won't fade too fast

Reason I chose this business:

Made in USA

Reason I chose this product:

Needed a new flag

Quality

Date of experience: September 21, 2022

Thumbnail of user fjk1
Pennsylvania
1 review
0 helpful votes
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August 29th, 2023
Verified purchase

Flag was missing a grommet but still useable. Purchased pole and hanger also. Pole of good quality.

Reason I chose this business:

Came up in internet search

Reason I chose this product:

Needed a flag

Quality

Date of experience: August 25, 2023

Thumbnail of user danf942
Minnesota
1 review
0 helpful votes
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November 13th, 2023
Verified purchase

Nice flags, all of what I expected and more. I will highly recommend your business. Thank you.

Date of experience: October 14, 2023

Thumbnail of user joannec882
Idaho
1 review
0 helpful votes
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August 6th, 2022
Verified purchase

Items appear to be in stock. I waited 9 months with another supplier and had to cancel.

Quality

Date of experience: July 7, 2022

Thumbnail of user janm828
Oregon
1 review
0 helpful votes
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April 7th, 2023
Verified purchase

So far the process has been good for ordering. I hope the shipping is prompt as well.

Quality

Date of experience: March 8, 2023

Thumbnail of user alicee257
Massachusetts
1 review
0 helpful votes
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February 18th, 2023
Verified purchase

Ordered a wreath hanger for a grave stone that was stolen. One of the best there is.

Reason I chose this business:

Great reviews

Reason I chose this product:

Because the one I had was stolen

Quality

Date of experience: January 19, 2023

Thumbnail of user tims1702
North Carolina
1 review
0 helpful votes
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April 30th, 2023
Verified purchase

Easy to navigate and find products that others don't have. Great that it's made in the USA.

Quality

Date of experience: March 31, 2023

Thumbnail of user robertm8629
California
1 review
0 helpful votes
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September 8th, 2023
Verified purchase

Very good quality in my order. I am hoping they will last a good amount of time?

Date of experience: September 7, 2023

Thumbnail of user debt155
Arizona
2 reviews
0 helpful votes
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June 25th, 2023
Verified purchase

The flag has great material. We like it & received it in a timely manner. Thanks Deb

Date of experience: May 26, 2023

Thumbnail of user bobc471
Massachusetts
1 review
0 helpful votes
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July 2nd, 2020
Verified purchase
• Updated review

We were able to get three service flags to represent family members who served or are serving.

Reason I chose this business:

Online search.

Reason I chose this product:

We wanted to display flags of the services in which our fathers and son served.

Value
Shipping
Quality

Date of experience: June 2, 2020

Easy shopping, but haven't completed yet
June 22nd, 2020
Verified site experience
• Previous review

Date of experience: May 23, 2020

Thumbnail of user peterb2637
Illinois
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

I'm glad there's companies that still make the battle flags for soldiers that died on both sides!

Quality

Date of experience: April 1, 2023

Thumbnail of user brettw264
Pennsylvania
2 reviews
0 helpful votes
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February 18th, 2023
Verified purchase

Haven't set it up yet, but it was packaged well & looks to be of excellent quality

Date of experience: January 19, 2023

Thumbnail of user alans1178
Missouri
1 review
0 helpful votes
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November 6th, 2022
Verified purchase

Great experience -- easy to navigate, order. Received my order in a few days just as I expected.

Date of experience: October 7, 2022

Thumbnail of user dereka190
New Mexico
1 review
0 helpful votes
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July 1st, 2023
Verified purchase

Material arrived as specified and on time. Customer service was easy to work with and very helpful.

Date of experience: June 1, 2023

Thumbnail of user nishiokau
Hawaii
2 reviews
0 helpful votes
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March 3rd, 2020
Verified purchase
• Updated review

Positive experience. My first time on your website and found it to be user friendly and easy.

Reason I chose this business:

Provided product that I was looking for.

Value
Shipping
Quality

Date of experience: February 24, 2020

Positive experience
February 16th, 2020
Verified site experience
• Previous review

Positive experience. My first time on your website and found it to be user friendly and easy.

Date of experience: February 13, 2020

Thumbnail of user kentl158
Minnesota
1 review
0 helpful votes
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October 9th, 2022
Verified purchase

Happy with my flag. We live in a windy area and the flag is holding up well,

Date of experience: September 9, 2022

Thumbnail of user kenp552
Idaho
1 review
0 helpful votes
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December 4th, 2022
Verified purchase

I got what I ordered at a good price, very quickly. Can't ask for more than that.

Reason I chose this business:

Found it online

Quality

Date of experience: November 4, 2022

Thumbnail of user jeffp1361
Pennsylvania
2 reviews
0 helpful votes
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May 3rd, 2023
Verified purchase

This is the second flag I have purchased from your store. Good quality at a good price.

Date of experience: April 3, 2023

Thumbnail of user jamesb5680
California
2 reviews
0 helpful votes
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July 27th, 2023
Verified purchase

Fast and very happy with quality of flags, we display them daily in front of our home.

Date of experience: July 27, 2023

Thumbnail of user sharonw2136
Maryland
1 review
0 helpful votes
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January 31st, 2023
Verified purchase

Found what was needed at good price. Only took a few minutes to find the brackets needed.

Quality

Date of experience: January 1, 2023

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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