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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,611 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    471
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 94.9%
Positive
1,985
Neutral
54
Negative
52
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47,471 reviews

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One of the oldest flag retailers online.
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How would you rate United States Flag Store?

Reviews (7,611)

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Reviews that mention popular keywords

flag store (380) quality product (196) quality flag (229) web site (64)
Thumbnail of user barbarat3232
Texas
1 review
0 helpful votes
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December 4th, 2024
Verified purchase

Takes some practice to get them hanging correctly. We use them on a six flag display.

Date of experience: November 24, 2024

Thumbnail of user fredt110
Georgia
3 reviews
0 helpful votes
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October 10th, 2024
Verified purchase
• Updated review

This survey is bothersome and excessive emails are bothersome. Is this the required 50 characters you need? Lighten up on all of this...I am about to go to your order page and order 6 more 3X5 flags but the blonde girl that keeps emailing me with her made in America flags may be getting closer to an order...

Reason I chose this business:

Because you email me several times a day

Date of experience: September 30, 2024

It worked
March 16th, 2024
Verified site experience
• Previous review

Date of experience: March 6, 2024

Get them here in two working days
July 23rd, 2020
Verified site experience
• Previous review

Date of experience: June 23, 2020

Thumbnail of user brendas2882
Colorado
1 review
0 helpful votes
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December 8th, 2024
Verified purchase
• Updated review

The whole ordering and fast delivery were wonderful. We are so happy with the quality of the flags.

Date of experience: November 28, 2024

Great flags!
June 13th, 2024
Verified purchase
• Previous review

Good quality flags. They last a long time. Also didn't take them long to arrive once our order was placed. Very pleased with this company!

Date of experience: June 3, 2024

Thumbnail of user junem705
Pennsylvania
1 review
0 helpful votes
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December 9th, 2024
Verified purchase

All items were in stock and the prices were reasonable for all the countries

Date of experience: November 29, 2024

Thumbnail of user jackt1641
Ohio
1 review
0 helpful votes
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December 9th, 2024
Verified purchase

Would definately recommend as a quality company with excellent products.

Date of experience: November 29, 2024

Thumbnail of user conniek768
Alabama
1 review
0 helpful votes
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December 9th, 2024
Verified purchase

Received in timely manner, well packaged, pleased with the purchase.

Reason I chose this business:

Recommended by a neighbor

Date of experience: November 29, 2024

Thumbnail of user johnm20996
Arkansas
1 review
0 helpful votes
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December 9th, 2024
Verified purchase

Got exactly what I needed at a great price and it arrived rapidly.

Date of experience: November 29, 2024

Thumbnail of user timaa3
New Jersey
1 review
0 helpful votes
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December 9th, 2024
Verified purchase

Pretty good. Flag came with its correct description. No delays

Date of experience: November 29, 2024

Thumbnail of user larryl2464
Florida
1 review
0 helpful votes
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December 9th, 2024
Verified purchase

Good service god price satisfactory flags thank you!

Date of experience: November 29, 2024

Thumbnail of user megganp13
California
1 review
0 helpful votes
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January 17th, 2025
Verified purchase

Smooth and easy ordering experience. Had to call for install instructions for the dual flag arrangement.

Needed install instructions

Service

Date of experience: November 5, 2024

Thumbnail of user maggiel293
Illinois
1 review
0 helpful votes
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December 2nd, 2024
Verified purchase

I needed a Nigerian flag for my pregnancy announcement, the Flag Store had what I was looking for at a great price.

Date of experience: November 22, 2024

Thumbnail of user jerryb520
Pennsylvania
2 reviews
0 helpful votes
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November 28th, 2024
Verified purchase

Flags were shipped quickly and work great. I have one hanging on my front porch and it is lit 24/7.

Date of experience: November 18, 2024

Thumbnail of user stephena2334
Ohio
1 review
0 helpful votes
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December 8th, 2024
Verified purchase

Easy, great service. The flag now flies at the street for all the neighbors to see!

Date of experience: November 28, 2024

Thumbnail of user pu17
Arizona
1 review
0 helpful votes
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October 9th, 2024
Verified purchase

I am a new customer. I signed in & should receive 10% off my first order. Well this is my first order & the coupon box at check-out would not give me the 10% discount. It's Sunday after hours so there's no one to ask about the discount.

Date of experience: September 29, 2024

Thumbnail of user ambert1204
District of Columbia
1 review
0 helpful votes
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December 6th, 2024
Verified purchase

Received the flag right in time for our event so quick turn around time.

Reason I chose this business:

We needed something reliable.

Date of experience: November 26, 2024

Thumbnail of user matth1377
New York
1 review
0 helpful votes
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October 24th, 2024
Verified purchase

Good customer service, price is good and American made products.

Date of experience: November 28, 2024

Thumbnail of user gordons653
Illinois
1 review
0 helpful votes
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December 8th, 2024
Verified purchase

Very good work well easy to install Will purchase again if the need comes up

Date of experience: November 28, 2024

Thumbnail of user bobb2405
California
1 review
0 helpful votes
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October 10th, 2024
Verified purchase

So far it is good. Cannot recommend until I receive my order.

Date of experience: November 28, 2024

Thumbnail of user eds1264
New York
2 reviews
0 helpful votes
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December 8th, 2024
Verified purchase
• Updated review

Very good as it always has been!
Will be ordering summer flag for the season.

Reason I chose this business:

Service and price

Date of experience: November 28, 2024

Efficent and simple
May 24th, 2024
Verified site experience
• Previous review

Date of experience: May 14, 2024

Thumbnail of user nancyc5106
Florida
1 review
0 helpful votes
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December 10th, 2024
Verified purchase

This is an excellent quality flag. As every bit as good as Allegiant Flags, without the high cost. Looks like it should last a few years being hung outside daily.

Reason I chose this business:

Cost/quality.

Date of experience: October 15, 2024

Thumbnail of user charless6013
Idaho
1 review
0 helpful votes
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November 26th, 2024
Verified purchase

Very pleasant and courteous, thoughtful and made sure the order was what we wanted. God Bless America and The United States Flag Store

Reason I chose this business:

Because the flags are Made in AMERICA

Date of experience: November 16, 2024

Thumbnail of user waynem2171
Virginia
1 review
0 helpful votes
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November 21st, 2024
Verified purchase

I was extremely pleased with the quality of my new US Flag. I'm especially pleased that it was made in the US.

Reason I chose this business:

It was made in the U.S.

Date of experience: November 11, 2024

Thumbnail of user toddk507
New Mexico
1 review
0 helpful votes
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October 6th, 2024
Verified purchase

I got my two flags in the mail quickly. They are not the quality I expected. I can physically see through these flags when holding them up to my face. I previously had real nylon flags that were thicker and lasted like 5 years.

Reason I chose this business:

Because I thought the quality would be better than my local Lowes store. It was not.

Date of experience: September 26, 2024

Thumbnail of user valeriec1084
West Virginia
1 review
0 helpful votes
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October 31st, 2024
Verified purchase

Lots of great options and good quality items. I chose two different flags and two different bases and toppers. I was satisfied with the quality of both.

Reason I chose this business:

Had the most options and best reviews!

Date of experience: October 21, 2024

Thumbnail of user kristib312
Indiana
2 reviews
0 helpful votes
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December 5th, 2024
Verified purchase
• Updated review

So easy to find the right product, and different options to choose from.

Date of experience: November 25, 2024

Easy to use website, so easy for browsing, and always...
November 15th, 2024
Verified site experience
• Previous review

Easy to use website, so easy for browsing, and always fast shipping

Date of experience: November 5, 2024

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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