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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,634 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    475
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 94.9%
Positive
2,001
Neutral
54
Negative
54
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47,494 reviews

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Special offer from United States Flag Store
One of the oldest flag retailers online.
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How would you rate United States Flag Store?

Reviews (7,634)

Rating

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Reviews that mention popular keywords

flag store (381) quality product (197) quality flag (229) web site (65)
Thumbnail of user richardd2997
Washington
1 review
0 helpful votes
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July 14th, 2023
Verified purchase

Great flag well made fair price great shopping experience fast shipping

Reason I chose this business:

Online search

Quality

Date of experience: June 14, 2023

Thumbnail of user nancyl2154
Virginia
1 review
0 helpful votes
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December 31st, 2022
Verified purchase

These flags are the perfect size for the pocket flag project.

Reason I chose this business:

Reasonable price for the amount of flags. Needed flags that weren’t attached to a stick.

Quality

Date of experience: December 1, 2022

Thumbnail of user jamesd3762
New York
1 review
0 helpful votes
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July 27th, 2022
Verified purchase

Made in the USA, love it's made here. Easy to buy, easy to find what you are looking for.

Quality

Date of experience: June 27, 2022

Thumbnail of user melodyd144
New Mexico
1 review
0 helpful votes
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February 8th, 2023
Verified purchase

Ordered this flag for my Dad for Christmas! He loved it!

Date of experience: January 9, 2023

Thumbnail of user suem1210
California
1 review
0 helpful votes
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March 29th, 2023
Verified purchase

It came on time that they said it would be delivered.

Reason I chose this product:

For a display

Quality

Date of experience: February 27, 2023

Thumbnail of user dang1436
Indiana
1 review
0 helpful votes
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March 16th, 2023
Verified purchase

Flag case is absolutely gorgeous! Great product along with great service...

Date of experience: February 14, 2023

Thumbnail of user janiceb980
South Dakota
2 reviews
0 helpful votes
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October 10th, 2022
Verified purchase

Easy to order and delivery was fast. No problems placing order.

Date of experience: September 10, 2022

Thumbnail of user cynthias2540
New Jersey
1 review
0 helpful votes
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July 17th, 2023
Verified purchase

First time ordering from you guys. So far so good. Thanks.

Quality

Date of experience: June 17, 2023

Thumbnail of user jeannettey5
West Virginia
2 reviews
0 helpful votes
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December 18th, 2022
Verified purchase

Ordering system was easy to use and delivery was as promised.

Quality

Date of experience: November 18, 2022

Thumbnail of user amio
North Carolina
6 reviews
0 helpful votes
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December 17th, 2022
Verified purchase

Very quick delivery was very much appreciated! Product did not disappoint!

Reason I chose this business:

Quality and price.

Reason I chose this product:

Looking for particular item.

Quality

Date of experience: November 17, 2022

Thumbnail of user brucen305
Utah
2 reviews
0 helpful votes
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June 11th, 2023
Verified purchase

Easy to fill out orders. Great company to do business with.

Quality

Date of experience: May 12, 2023

Thumbnail of user peterk1679
Michigan
2 reviews
0 helpful votes
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June 20th, 2023
Verified purchase

US Flag always delivers a good product for a fair price.

Reason I chose this business:

I chose the US Flag Store because you consistently deliver a great product at a fair price.

Reason I chose this product:

I chose the US flag because each one has held up well and looked great on our flag pole.

Quality

Date of experience: May 21, 2023

Thumbnail of user jerryp593
South Dakota
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

Super place have been a fan for a while and have ordered before and the Lord willing will again

Quality

Date of experience: July 5, 2022

Thumbnail of user dianed2088
New Jersey
1 review
0 helpful votes
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January 20th, 2024
Verified purchase

Easy with good description of flag size and its finished details.

Quality

Date of experience: January 13, 2024

Thumbnail of user donnab3414
Pennsylvania
1 review
0 helpful votes
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August 11th, 2023
Verified purchase

Customer service was great, a bit disappointed to see that the flags were made in China when we thought we were buying US Flags made in America.

Received notification that the flags were damaged in transit. They resent the order without any questions.

Reason I chose this business:

Thought that the United States Flag Store was American made products.

Reason I chose this product:

Replacement flags for our company.

Service
Quality

Date of experience: August 10, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your review Donna. We offer both imported and American made products. The American made products have a circle symbol on the left hand side of the image. You can also search specifically for American made products. If you are still in need of assistance please contact our customer service team at 877-732-2458.

Thumbnail of user gordonp104
Michigan
1 review
0 helpful votes
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July 20th, 2023
Verified purchase
• Updated review

Good product, good service and durable. Works well in windy weather.

Quality

Date of experience: June 20, 2023

Good web site
April 19th, 2021
Verified site experience
• Previous review

Date of experience: March 20, 2021

Thumbnail of user maryb5200
Georgia
1 review
0 helpful votes
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January 8th, 2023
Verified purchase

The site was easily negotiated and the product arrived on time

The flag pole I later ordered was flimsy and when I emailed the company I never got a response

Service
Quality

Date of experience: December 9, 2022

Thumbnail of user rustyb77
Arizona
1 review
0 helpful votes
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March 19th, 2023
Verified purchase

Product very nice. Delivery was problem. Store praised their delivery system.

Reason I chose this business:

I liked the rotating flag pole.

Service
Quality

Date of experience: February 17, 2023

Thumbnail of user col.m
New Mexico
1 review
0 helpful votes
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August 18th, 2023
Verified purchase

Best there is for All Flags!….save time and save $$

Quality

Date of experience: August 14, 2023

Thumbnail of user rosef424
Virginia
1 review
0 helpful votes
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March 18th, 2023
Verified purchase

Excellent. Flag is of good quality. Happy with speed of delivery.

Quality

Date of experience: February 16, 2023

Thumbnail of user carlw712
South Carolina
1 review
0 helpful votes
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January 12th, 2024
Verified purchase

Quick easy and they got to me very quickly. Thank you

Quality

Date of experience: January 11, 2024

Thumbnail of user conradd53
Philippines
1 review
0 helpful votes
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December 29th, 2023
Verified purchase

Great service and great product. I will buy again.

Quality

Date of experience: December 28, 2023

Thumbnail of user edk433
North Carolina
1 review
0 helpful votes
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November 3rd, 2023
Verified purchase

Great service and easy website and thanks for the option for low cost small flags

Date of experience: October 27, 2023

Thumbnail of user lindaw3732
New Jersey
1 review
0 helpful votes
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October 27th, 2023
Verified purchase

Ordering was easy, delivery was prompt, pricing is fair, and delivered product was as described.

Reason I chose this business:

I've ordered from this store before.

Reason I chose this product:

Exceptional and durable flag, holds its color and does not fray.

Quality

Date of experience: October 26, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business Linda!

Thumbnail of user douglasw971
North Carolina
1 review
0 helpful votes
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November 6th, 2023
Verified purchase

It was a surprise that we gave a flag to our Veterans on Veterans day.

Reason I chose this business:

Our Veterans had experience with you.

Reason I chose this product:

They chos the product, I just bought it for them.

Quality

Date of experience: November 6, 2023

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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